Braiden Plumbing & Heating Reviews 89

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the professionalism, efficiency, and helpfulness of the staff. Many people appreciate the clear communication, timely arrivals, and the thoroughness with which jobs are completed. Reviewers frequently mention that the work is done to a high standard, with staff often going the extra mile and tidying up afterwards. However, some customers also noted that the service can be more expensive than expected. A few other people also felt that the company should be clearer about the scope of their services, particularly regarding drain unblocking, as one reviewer was charged a minimum call-out fee for an unresolved issue where only a vacuum cleaner was used.

What people talk about most

Service

Consumers find service to be positive, consistently praising the professionalism, efficiency, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, efficiency,... See more

Price

Clients share positive opinions on price. Many reviewers found the pricing to be very good and fair, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Boiler stopped working during January cold snap. Vinnie turned up and spent some time trying to get working on site, but diagnosed he needed some additional parts. Turned up when parts delivered and t... See more

Rated 5 out of 5 stars

David fitted a new kitchen sink, tap & toilet valve on July 2. He was on time, professional, was not, unlike some other tradesmen I've used, frequently on his phone, didn't ask for tea/coffee etc. Ove... See more

Rated 5 out of 5 stars

Called Braiden Plumbing with an overflow issue. They were very pleasant, and informed me they could get someone with me between 1&3. Was really pleased as they arrived within 45 min. Extremely po... See more

Rated 5 out of 5 stars

I found Braiden Plumbing & Heating on CheckaTrade.com. They were the first plumber to accept my request for a fix for a leaking bathroom mixer tap. I was contacted by Keiran, who explained what they... See more


Company details

  1. Heating Contractor
  2. Plumber

Written by the company

Welcome to Braiden Plumbing and Heating, we are a local family run business based in Wickford with over twenty years experience in all aspects of plumbing and heating including gas boiler servicing, boiler installations and breakdowns. We provide our services In Wickford, Billericay, Chelmsford and throughout Essex so were never to far away. We’re your local plumbing and heating company that works hard to deliver on promises and is focused on reliability.


Contact info

4.8

Excellent

TrustScore 5 out of 5

89 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A Good, Efficient Service

Having explained two problems (a leak under the kitchen sink and dripping kitchen taps), I was assured that these could be dealt with. The engineer came in the agreed time slot and proved to be very competent and pleasant. The fact that I was able to get the job done just a few hours after my call was another plus point, as was the care that the engineer took to clear up afterwards.
The only negative was that the cost was quite high, but probably on a par with plumbers in general.

November 14, 2024
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Rated 5 out of 5 stars

Have used this firm a few times now

Have used this firm a few times now. They always try to get out as quickly as possible, service is always friendly and efficient and a breakdown of cost always provided when needed. I’ve used them for more costly jobs and simple radiator bleeds for the whole house and will always use agai.

July 5, 2024
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Rated 5 out of 5 stars

Very pleased with the service from…

Very pleased with the service from Braiden Plumbing. Very prompt call out, clear charges which were disclosed up front, friendly and efficient service. This wasn’t the first time I’d used them, and I will definitely use them again when necessary. Highly recommend.

June 5, 2024
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Rated 5 out of 5 stars

Exceptional

Called me within moments of posting the advert, extremely professional and did an exceptional job, would definitely recommend Vinnie

February 26, 2024
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Rated 5 out of 5 stars

Highly recommend.

I contacted Braiden plumbing for a issue that I had. I was booked in for a few days later, they kept me up-to-date that they were still making the appointment and on the time that they were going to arrive. Work was taken out very professionally. I would highly recommend.

February 14, 2024
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Rated 5 out of 5 stars

Braiden plumbing review

I have used Vinnie and his guys on a couple of occasions the last few years and have always been impressed with them. The work is always to a high quality and for a fair price. Would definitely recommend

February 6, 2024
Unprompted review
Rated 5 out of 5 stars

5 Stars.

A cut above the rest. Great workmanship and care taken. Highly recommend Braiden plumbing. 5 ⭐️

February 7, 2024
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