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Review summary

Created with AI, based on recent reviews

Considering 144 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the vibrant colors, unique piece shapes, and overall good quality. Many people appreciate the precise cuts and how well the pieces fit together, allowing them to move or flip completed puzzles without them falling apart. However, some customers experienced issues with product quality, noting that pieces were not always cut completely, leading to tearing or delamination. A few other people also felt that some puzzles were missing pieces upon arrival or had duplicate pieces, which prevented them from completing the puzzle.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the vivid colors, beautiful designs,... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many consumers praise the vibrant colors, well-cut pieces,... See more

User experience

Reviewers mention ambiguous feedback about user experience. Some found the experience fun and challenging,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Loved the Christmas puzzle! At 1000 pieces, it was made manageable by distinction like every window in a different color tint, animals on the roof snow and so on. The down side was that the pieces wer... See more

Rated 3 out of 5 stars

I recently received the Brain Tree 9 Pack of puzzles farm living series jigsaw puzzles 4 x 500 pieces & 5 x 300 pieces for Christmas. After completing 4 of the puzzles I realized I got two of the same... See more

Rated 3 out of 5 stars

Your puzzles have very vibrant colors. We purchased the 10 puzzle kit. The cat puzzle was missing 2 pieces, an edge and an interior. The seal on the bag was intact. Several pieces seem to delaminate... See more

Rated 5 out of 5 stars

Sturdy puzzle pieces that survived intact after my severly AFHD adopted grandchildren worked the puzzles. We plan to donate them to the local nursing home where the kids 90 year old great grandmother... See more


Company details

  1. Toy and Game Manufacturer
  2. Game Store
  3. Hobby Store
  4. Toy Manufacturer

Written by the company

We are BrainTreeGames- one of the leading jigsaw puzzles manufacturers worldwide. We create and design puzzles that excite enthusiastic puzzlers to have a rejuvenating experience. With the mission to bridge the gap between top-notch puzzles and affordable pricing, we bring exclusive, cost-effective puzzles to the U.S market. Having 58+ years of experience in Printing & Packaging , we are now focused on providing the best jigsaw puzzles at your doorsteps. If we boil it down, it’s the build quality, creativity, and great price range which separates our puzzles from average puzzles out there. Solving puzzles is like a mental exercise for your brain. The more you exercise, the better you become.


Contact info

3.7

Average

TrustScore 3.5 out of 5

312 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Best Ever Puzzle 🧩

I wouldn't be writing this if I didn't love this puzzle. The pieces are precisely cut and fit like a glove. When finished, you can pickup the complete puzzle and it holds together. The pieces themselves are top quality, no pulling layers apart like other companies. Best ever puzzle.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great puzzle!!

Great puzzle!!! Pieces were thick, came with bag, love that it had a larger pic of puzzle to refer to, will definitely purchase from this company again!

July 26, 2025
Unprompted review
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Rated 5 out of 5 stars

Absolute fun

Wild Circus is one of the best puzzles I’ve done in a while. It beautifully made and captures a variety of whimsical characters. Although challenging, it’s keeps you interested. Great job Brain Tree!

July 9, 2025
Unprompted review
Rated 2 out of 5 stars

So let me start off by saying the puzzle quality is horrible

So let me start off by saying the colors on the Majestic Plumage are beautiful now about the actual puzzle itself the pieces separate difficultly and damage the connecting pieces easily and then even more irritating from that many pieces that aren't even cut all the way and the pieces are still together this is supposed to be a puzzle and not pre-done for me. I could maybe understand one being this way but there are many this way. The only reason for the two stars is because of the picture itself and the amazing colors however the quality of the puzzle on its own I would have given it one star only at most the quality is just dishearting. I'm very sad I was really excited to do this puzzle but just ended up thowing it back into the box.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

“Cozy Porch” by Brain Tree is a very…

“Cozy Porch” by Brain Tree is a very good quality puzzle. Easy to handle pieces, which were all of interesting shapes, semi-glossy finish offered less reflection making the pieces easier to see and choose the correct piece. The colors of the puzzle were very bright making this a fun puzzle to put together. I will purchase this brand again!

July 6, 2025
Unprompted review
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Rated 4 out of 5 stars

Nice Puzzle

I would've given a 5 star review but a bunch of the pieces weren't cut totally apart. Made it less challenging

June 10, 2025
Unprompted review
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Rated 4 out of 5 stars

Took up a nice bit of time and was a pleasant experience!

I did the Flora and Fauna puzzle and it took me a good couple of hours!! I like how the pieces all have unique shapes and it made the puzzle so much more fun to put together. It also came with a bag to put the extra pieces in while I wasn't working on it, which was very helpful. The only complaint I have is that some of the pieces were peeling on the back, but I think these puzzles are for sure still worth it! Would definitely recommend. :)

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

gorgeous celestial voyage

my 11yo and i have the 300-piece celestial voyage puzzle and it is beautiful. it was a fun challenge and i enjoyed listening to my kid explain how this image differs from what our solar system really looks like. we are planning to share it with his 12yo cousin, but are going to put it together ourselves one more time first.

May 17, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely loved this puzzle

I absolutely loved this puzzle! I completed it once on vacation and once more at home so I could tape it and hang it on my wall! The texture of the pieces is so smooth and easy to handle and the colors are vibrant.

May 18, 2025
Unprompted review

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