BrakeParts.co.uk Reviews 

557
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, noting that their brake parts arrive quickly and right on schedule. Consumers are also very satisfied with the high quality and fair pricing of the products offered. People highlight the website's clear navigation, which makes finding the correct components simple and efficient. However, some people mentioned occasional issues with the delivery service, noting that couriers sometimes caused frustrating delivery delays. Additionally, a few reviewers were not happy with receiving incorrect parts due to mistakes on the website or wrong items being sent.

What people talk about most

Delivery service

Reviewers express strong satisfaction and appreciation regarding the delivery service, frequently... See more

Product

Consumers find product quality and availability to be exceptionally satisfying, noting prompt supply,... See more

Service

People report high satisfaction with the service, praising the fast delivery and correct parts. Reviewers... See more

Quality

Customers had positive experiences with quality, noting that the brands offered are reliable and reasonably... See more

Price

Clients share positive opinions on price, consistently highlighting good value for money and reasonable costs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used BrakeParts a few times before so I know they're reputable. They were the only place to clearly list all three disc diameters along with the cost options. This won't be the last time I visi... See more

Rated 5 out of 5 stars

Pictures on the website made it easy to find the correct parts required, for a non standard/ modified fitment where the registration check doesnt work.Quality parts, right first time. Delivered in a t... See more

Rated 5 out of 5 stars

Stumbled across this company when I was on the verge of having to scrap my car due to a brake problem that no other parts stockist could help with. It's fair to say they came to my rescue! Gentlem... See more

Rated 5 out of 5 stars

Great selection of parts, with the correct ones easily located on a clear and easy to use website. The parts were delivered on time and are of good quality. Unfortunately one part was incorrect (diff... See more


Company details

  1. Auto Parts Store
  2. Auto Parts Manufacturer
  3. Brake Shop
  4. Car Accessories Store

Written by the company

Brakeparts.co.uk & Brakes International have been providing quality braking components to the UK and overseas for over 30 years. 150,000+ brake parts in stock! All of our parts are distributed from Rochdale in the north of England with DPD Next day or Royal Mail so quick dispatch and delivery is guaranteed. Not sure if something fits your car? Send us an email and we'll be happy to help!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

557 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(557)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

What an excellent company

What an excellent company. I was servicing my old jaguar and needed some small brake parts and ordered these from Brakeparts. My order arrived very promptly but there was a small mistake in the order. I rang and spoke to the service desk who were exremely helpful and promised to correct my order immediately.
I received my order the next day, they sent it by express delivery. I was very pleased.
I would recommend this company to anybody, their customer service is exceptional.

September 9, 2024
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Rated 1 out of 5 stars

Scam

Scam. Advertised as brembo brake. Posted out cheap brand that are not listed on website.
Customers has to pay to return cheap brakes delivered

August 1, 2024
Rated 5 out of 5 stars

Fantastic item

Fantastic item
Parts are first class and extremely well painted
Brake upgrades for Mini Cooper s R56
Fitted perfectly and easy to do
Order was easy and the customer support was excellent

August 6, 2024
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Rated 4 out of 5 stars

All good with one exception

All good with one exception. I paid for Next Day delivery via courier DX. Unfortunately DX failed to deliver the next day and despite both myself and Brake Parts chasing DX they also failed to deliver the day after. Further chasing again by both myself and Brake Parts managed to get the delivery upgraded to a pre 12 delivery and finally the parts were delivered, 5 days late. Obviously Brake Parts did their best to help and I am grateful for this, maybe I was just unlucky but I was really disappointed with the way DX treated me. I was without the use of the car for an
unplanned additional four days due to their poor service. If you need the parts and DX is still the courier then on balance I would pay the extra for a pre 12 delivery.

July 10, 2024
Rated 4 out of 5 stars

Brake discs

Excellent service and communication and decent price for my brake discs from Brake parts.
Unfortunately only 4 stars due to the poor service from the delivery company who took over a week past the expected delivery date to finally deliver my items and little or no communication.

July 15, 2024
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