I left my Volvo for an alignment and tire rotation at 10:00 a.m. on Saturday morning. They call me at 3:00 p.m. to tell me that they couldn't get to my car because they were "too busy". I found it to... See more
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See what reviewers are saying
Jem provides amazing service. I found that my skid plate was dragging on the ground under my daughter's car. I brought the car to this shop a couple of minutes before closing last Monday. I said I cou... See more
Jaz was great with communication, genuine and honest!
I actually wrote a bad review, I went back and deleted it because he actually made it right it didn’t make sense at the time but he made it right. Nick is the manager of the Brakes Plus on Hess and... See more
Company details
Written by the company
Founded in 1990, Brakes Plus provides full-service automotive maintenance and repair at nearly 200 locations across six states. From brake repair and oil changes to wheel alignments and routine maintenance, our team is committed to helping customers keep their vehicles safe, reliable and road-ready. Guided by our “people over profit” philosophy, we strive to make every visit fast, friendly and fixed right.
Your Complete Auto Service Shop
Written by the company
- Special Financing
- Get 6 or 12 months financing on purchases of $199-$749.99 (6 months) or $750+ (12 months) made with your Brakes Plus Card!
Contact info
16542 Keystone Blvd, 80134, Parker, CO, United States
- 3038419200
3.6
Average
4 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 39% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I left my Volvo for an alignment and…
I left my Volvo for an alignment and tire rotation at 10:00 a.m. on Saturday morning. They call me at 3:00 p.m. to tell me that they couldn't get to my car because they were "too busy". I found it to be disrespectful to their clients, especially in a long weekend. Instead I went o Firestone, on Parker Rd. told them what happened and they provide excellent service, same price, and threw me a $10 bucks discount for my trouble with Brake Plus. I have been at Brake Plus before, I won't come back and I will not recommend to anybody.
September 5, 2026
Unprompted review
I actually wrote a bad review
I actually wrote a bad review, I went back and deleted it because he actually made it right it didn’t make sense at the time but he made it right. Nick is the manager of the Brakes Plus on Hess and Parker what’s going on of his way to help me I would recommend
August 21, 2026
Unprompted review
Customer Service
Jaz was great with communication, genuine and honest!
July 28, 2026
Unprompted review
Jem provides amazing service
Jem provides amazing service. I found that my skid plate was dragging on the ground under my daughter's car. I brought the car to this shop a couple of minutes before closing last Monday. I said I could just leave it overnight. Jem immediately put the car on the lift and bolted it back on. No charge. I was super impressed with his level of service, really great guy. Now my daughter can drive the car to work the next day, incredidly helpful!
July 6, 2026
Unprompted review
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