I purchased a Moses basket from the…
I purchased a Moses basket from the website and paid to then be told days later that it was no longer in stock - which is fine, these things happen. I asked when the refund would be in my account as I now need to order a new Moses basket and needed the funds and was told the refund was processed and the money would be returned soon. After a week of nothing I emailed again asking for an update which was ignored. I then followed up with another email around 5 days later to be told there was a processing issue and the refund was only just put through. Not ideal when trying to order and organise things for a new baby!





