Brandsgateway Reviews 

191
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

The support I have had from Kristina and Tia are on another level. They are amazing!!! The are so supportive and helpful. I don't think I've dealt with people wanting you to succeed so much. I've had... See more

Rated 5 out of 5 stars

Really fast shipping, great product and brand selection! Their website is also easy to navigate. I have a small outlet store and ordered from brandsgateway several times this year. I enjoy the low M... See more

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Rated 5 out of 5 stars

I am looking to start an eBay and shopify store and had already contacted a number of other suppliers. The response Brandsgateway was quick, polite, and exactly answered my questions. First month h... See more

Rated 1 out of 5 stars

Beware Brands Gateway sell to anyone at the full discounted cost as long as the order value is minimum 1,000 EUR. They don’t protect Wholesale Client nor Dropshippers by ensuring they are selling only... See more

Company details

  1. Business and IT Consulting Agency
  2. also in
  3. Business to Business Service

Written by the company

Exclusive, private B2B fashion platform that deals with designer brand clothing and accessories. All our approved members receive special pricing.


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4.2

Great

TrustScore 4 out of 5

191 reviews

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Replied to 66% of negative reviews

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4.2

All reviews

(191)

17 reviews in the last 12 months

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Rated 1 out of 5 stars

We had a disappointing experience with…

We had a disappointing experience with BrandsGateway's dropshipping service and are compelled to share concerns:
-Brand Authorization: We received communication from a legal team representing a major brand questioning the inclusion of their products that we listed from BrandsGateway. This raises serious questions about the legitimacy of their operation.
-Return Costs: We discovered discrepancies in the charges for returned items. The sum total was calculated to be thousands of dollars of overcharging. When we presented evidence of overcharging across multiple returns, the company's response was unsatisfactory.
-Inventory Issues: The available inventory often lacked popular sizes and seemed to consist mainly of less desirable items. With many sellers offering the same products, achieving profitability is extremely challenging. 
-Marketing Practices: A BrandsGateway representative informed us that a large majority (90%) of their dropshippers are not successful. This information contrasts sharply with their marketing materials.  Based on our experience, we have concerns about the accuracy of the success stories promoted by the company. There are already a lot of embellished and exaggerated marketing practices in the dropshipping industry, and we believe BrandsGateway is no exception.

I strongly advise potential users to thoroughly research and consider alternative suppliers before engaging with this service. Additionally, I recommend verifying the legality of selling specific brands through any dropshipping service to avoid potential legal issues. Our experience with BrandsGateway and its management was deeply unsatisfactory, and we cannot recommend their services based on our interactions and the issues we encountered.

August 1, 2024
Unprompted review
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Reply from Brandsgateway

Hi there,

Thanks for taking the time to share your experience. We’re terribly sorry to read that you weren’t satisfied with our service. We’d like to explain some of your concerns.

We take product authenticity very seriously, therefore, all products in our catalog are 100% authentic and sourced directly from the brands or their authorized partners. And if you ever need to confirm this to your customers, we’re more than happy to provide documentation.

Our return policy and any related fees are outlined in our Terms & Conditions and Helpdesk. That said, if any issues come up, we always ask our dropshippers to provide us with details so we can take a closer look and resolve the issue asap.

Our catalog currently includes over 48,000 products from more than 800 premium brands, and we add 700+ new arrivals every week. It’s true that some sizes or styles can sell out quickly due to high demand, so we’re always expanding our catalog to include more products and variety. In the end, just like in any business, success depends on different factors like your niche, pricing, and marketing/advertising efforts.

We respectfully disagree with the claim that 90% of our dropshippers are unsuccessful. In fact, many of our users run profitable stores, and you can hear directly from them in our case studies and webinars, where they share exactly how they’ve built their businesses.

In the end, thank you again for taking the time to share your thoughts. If you ever decide to start collaborating with us again, we’d be happy to offer our best support.

Best,

BrandsGateway team

Rated 5 out of 5 stars

Great platform & passionate team

BrandsGateway is an excellent platform for both new and experienced entrepreneurs in the fashion industry. The owner, Michael, is known for his personal and engaged approach, always willing to brainstorm with you on how to grow your business. With a wide range of luxury fashion brands, fast deliveries, and outstanding customer service, BrandsGateway provides everything you need to take your online store to the next level. Michael's expertise and willingness to collaborate ensure that you can always rely on valuable advice and support.

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

I promised the team of Brandsgateway to…

I promised the team of Brandsgateway to write a honest review after I made my first few orders. I joined their dropshipping service and signed up for the shopify plugin in April of 2024. The app was super easy to install and to import the products.
It took me about 3 weeks to finish up my store and have it connect to google merchant, meta etc. After around 2 weeks of no traffic I had booked a brainstorming session with BrandsGateway and they gave me some honest feedback on my shopify store + marketing tricks & tips. Which helped me tremendously, another week went by and I started to receive my first orders. + that I started selling on a marketplace.
Never been so excited in my life and the amazing team from Brandsgateway explained how the order process works (SUPER SIMPLE) and all my customers received their purchase orders within 2-3 days.
I currently average 5-10 orders per week, which is enough for me as side income. Because of the high profits and brands they offer I don't really need more than that.
I'm so thankful to have found this amazing supplier. Keep up the great work with your team and service!!!!!

April 9, 2024
Unprompted review
Rated 5 out of 5 stars

Brandsgateway.com has exceeded my…

Brandsgateway.com has exceeded my expectations! Their customer service is outstanding - responsive, helpful, and truly caring. The inventory of brands and products is extensive, perfect for reselling. The wholesale discounts are unbeatable, ensuring profitability. Shipping is lightning-fast and reliable, keeping my business running smoothly. I'm impressed by their commitment to excellence and highly recommend Brandsgateway.com to anyone in the reselling business.

January 5, 2024
Unprompted review
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Rated 5 out of 5 stars

I am new to the e-commerce world

I am new to the e-commerce world, and Brandsgateway has made it easy for me to start my online business. I appreciate the wide selection of products, brands and the reasonable price points. It feels great to be a small business owner and to receive the quality of support. The application process was straightforward, and my purchases had excellent shipping and wonderful communication. I highly recommend brandsgateway to anyone starting an online business.

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Extremely helpful supplier

Extremely helpful supplier. I signed up to their dropshipping service last month and the entire team have been helpful along the way. Compared to many other shopify apps, Brandsgateway has definitely the largest selection of brands and inventory and profits are considerably higher. The membership fee is a bit pricy, but I received great value in return. They processed my first few orders within 1 day and my customers are loving their purchases.

November 2, 2023
Unprompted review
Rated 5 out of 5 stars

luxury products with amazing support

luxury products with amazing support, Emilija has been very co operative and helpful, Great images and proper descriptions. Easy to plugin and integrate the app and upload all items, so looking forward to get started.

November 27, 2023
Unprompted review
Rated 1 out of 5 stars

Brands Gateway sell to anyone!

Beware Brands Gateway sell to anyone at the full discounted cost as long as the order value is minimum 1,000 EUR. They don’t protect Wholesale Client nor Dropshippers by ensuring they are selling only to trade. When we asked them if they are B2C they suggested that not every person can spend this much on a luxury item. Pretty sad since we thought their USP was to sell Luxury items!!

November 27, 2023
Unprompted review
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Rated 5 out of 5 stars

What a great take off and a smooth…

What a great take off and a smooth landing. Business to business filled with profit in-between. Amazing support and luxury products all with quality images and comprehensive descriptions. The easy to install plugin creates a seamless integration so you pick pick and everything else is done for you in the transfer of inventory. Great work guys!

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Reliable go-to supplier for luxury fashion B2B

Brandsgateway is our go-to supplier for luxury fashion, and they've consistently exceeded our expectations. Their refund guarantee when products are returned on time, responsive customer support, and reliability have made them an indispensable partner for us. What truly stands out is their ever-evolving collection of luxury fashion items. We highly recommend Brandsgateway to anyone thinking of starting a luxury fashion retail business

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

Convenient supplier to work with

Convenient supplier to work with. Great communication with the team. Installing the shopify plugin and importing the products were easy. My first few orders were delivered without any issues and speedy delivery to my customers. Large selection of brands and products. Happy to be working with BrandsGateway.

October 26, 2023
Unprompted review
Rated 5 out of 5 stars

I recently discovered BrandsGateway

I recently discovered BrandsGateway, and I can't say enough good things about their dropshipping service. The high margins they offer are a game-changer for my business. The selection of brands, including Gucci, Michael Kors, and Fendi, is truly amazing, making it easy to attract customers with top-tier products. What sets BrandsGateway apart is their exceptional customer support – always ready to assist and resolve any concerns promptly.

Shipping has been a breeze, with fast and secure delivery, ensuring my customers receive their orders in top condition. BrandsGateway has become my go-to supplier, and I couldn't be happier with the service they provide. Highly recommended!

September 14, 2023
Unprompted review
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Reply from Brandsgateway

Thank you for posting your positive review with us. We look forward to continue our successful partnership together :)

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Rated 5 out of 5 stars

YES TO BRANDSGATEWAY!!!!!

Outstanding platform! I LOVE BrandsGateway!! It is the BEST platform ever. I can't stop buying because my customers cannot get enough of BrandsGateway's products! Yeah, take all my money but reaping profits in return! Amazing quality for the money, love their selection of brands, and I always find myself coming back here for more. Invaluable site for my business. Their service is awesome and I highly recommend!!! Thanks a bunch BrandsGateway!!!

June 16, 2023
Unprompted review
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Reply from Brandsgateway

We are happy to hear that you see the great value of our platform and that we look forward to a continued partnership :)

Rated 5 out of 5 stars

Great for my fashion outlet

Además, su equipo de atención al cliente es de primera categoría. Fueron muy receptivos y resolvieron mis consultas rápidamente. Se han ganado mi confianza como una fuente confiable de productos de calidad y un servicio impecable. Definitivamente seré un cliente recurrente y los recomiendo a cualquiera que busque ofertas de moda excepcionales.

I had an incredible experience with BrandsGateway! Their selection of products and brands is simply amazing. What truly impressed me was their lightning-fast delivery. My order arrived well before expected, and the items were in perfect condition.

Moreover, their customer support team is top-notch. They were highly responsive and resolved my queries promptly. They have earned my trust as a reliable source for quality products and impeccable service. I'll definitely be a returning customer, and I highly recommend them to anyone seeking exceptional fashion deals.

September 8, 2023
Unprompted review
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Reply from Brandsgateway

Thank you for honest review.

Rated 1 out of 5 stars

Misleading Promotions and Unethical Practices

I recently had a deeply unsatisfactory experience with Brandsgateway, and I feel compelled to share my negative review to help others avoid similar pitfalls. I purchased an annual subscription during one of their promotions, which initially appeared promising due to the wide variety of fashion accessories they offered at seemingly good prices and trendy models. However, my excitement soon turned into disappointment.

During the promotion, Brandsgateway showcased hundreds of fashion accessories that had the potential to boost my business. These items were presented as a golden opportunity. They piqued my interest, and I conducted thorough research before making the purchase. Little did I know that my investment would turn out to be a disappointment.

Just a few days after the promotion ended, Brandsgateway shockingly removed the very items they had enticed me with. It became apparent that they had used these items as bait to lure customers into purchasing their annual subscription. This was not only misleading but also unethical.

To make matters worse, the rest of the items available through Brandsgateway's service proved to be highly uncompetitive. They offered a 50% markup on their products, which made it virtually impossible for me to compete in the market. Additionally, their extremely high shipping prices further eroded any potential profit margins I could have achieved.

In conclusion, I strongly discourage anyone from considering Brandsgateway as a reliable and ethical business partner. Their misleading promotions, bait-and-switch tactics, and exorbitant pricing make them a poor choice for anyone in the dropshipping industry. Be cautious when dealing with Brandsgateway, as their practices can result in wasted time, money, and effort. Save yourself the disappointment and seek out more reputable and transparent alternatives in the market.

July 31, 2023
Unprompted review
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Reply from Brandsgateway

Dear Ahmad,
We appreciate your feedback and the time you've taken to share your concerns about your experience with Brandsgateway. We want to assure you that we take all feedback seriously and are committed to addressing your concerns.

First and foremost, we want to clarify that we do not engage in unethical practices. We deeply regret any misunderstanding or frustration you may have encountered. We understand that your experience with us fell short of your expectations, and we sincerely apologize for any inconvenience caused.

The removal of approximately 1000 SKUs from our platform was indeed a difficult decision, but it was made with the intention of upholding the high standards of quality and service that we strive to provide. Unfortunately, our warehouse partners were unable to consistently meet our requirement of dispatching orders within 72 hours. As a result, we took the step of removing their inventory from our platform to ensure that our dropship partners receive the best possible service and experience.

It's important to note that we remain the largest supplier platform in the branded fashion industry, offering over 18,000 unique SKUs. We are continuously expanding our inventory with new brands and products on a weekly basis to provide our partners with a wide variety of options.

Regarding the 50% markup, we understand that it may not be suitable for every dropshipper. It is a suggested pricing guideline to help our partners get started, but they have the flexibility to adjust their pricing markup as they see fit. We take pride in offering high-profit margins to our dropship partners, with many achieving net profits ranging from 40% to 60%.

We genuinely value your feedback and are committed to improving our services based on the input we receive. We understand that your experience was disappointing, and we apologize for any inconvenience you may have faced. We continually strive to offer a transparent and reputable platform for dropshipping in the fashion industry.

Thank you for sharing your concerns with us. Please feel free to continue reaching out to us for any other concerns.

Rated 5 out of 5 stars

I am writing this review not to mislead…

I am writing this review not to mislead but to be as truthful and honest as possible so that anyone who is interested in becoming a drop-shipper with Brandsgatway will take the step ASAP.
I have just signed up and built an online store to import the products, so my experience so far has been very positive, thanks to Michael, the CEO, and the rest of the wonderful guys who are doing a very great job. KEEP UP THE GOOD WORK, GUYS.

August 1, 2023
Unprompted review
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Rated 1 out of 5 stars

Stay away from them

What you don't realize before subscribing is that they only sell leftovers. That means, these products are unique pieces, usually there is only 1-2 products are available and only from one size. Preorder is not possible for another sizes.
You can check this out without subscribing because their catalog is open and available. That makes all kind of marketing and succesful dropshipping impossible. Imagine, you try to sell a product but another dropshipper has already sold in the meantime. Or, imagine 1 of 1000 visitors would like to buy but there is not available in that size. You defintely losse these potential customers.

Their communication: they are rarely available, answering with a big delay, their answers are inaccurate, usually they don't understand the questions. Their tutorials are missing important steps.

Bad experience: after purchasing, there were several attempts for charging my card again. When I asked about it they pretended to not understand my question, even after sending screenshots.

Import process: they say it keeps 24 hours, it is not true. it keeps at least one week, if you have a good server. If you can start at all because there are some technical problems and difficulties.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Been operating my ecom business in the…

Been operating my ecom business in the UK since November of last year and deciding to work with BrandsGateway has been nothing but perfect. They have shipped out my orders in time and all my customers have been completely satisfied with their products. Fast support response and great selection of brands and inventory.

November 1, 2022
Unprompted review

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