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Company details

  1. Lingerie Store

Information provided by various external sources

The original Brassybra is a breast tape that lifts and supports. 97 % cotton fabric gives a second skin feeling. Unique adhesive - waterproof and durable. A-DDDD.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 3 out of 5 stars

Careful if you live in the UK

Haven’t recieved my order just yet so might change my review when I try them but I heard this brand off boob tape was really good and wanted to try for my two week holiday, they come in a set of three so I had to buy a lot for two weeks but didn’t get enough for everyday as they are very expensive, my order was £374 which is a lot but willing to try as I’ve never used before, today I got a card in the post of Royal Mail stating that there is a fee to pay before I can receive my item and must pay another £52.96 to be able to get my package which I think is a joke as I've already spent £375 on the item only to be told I have to spend another £50 just to deliver it to me for the customs charge

June 12, 2024
Unprompted review
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Rated 1 out of 5 stars

I had such high hopes for these :(

I had such high hopes for these, given the website reviews, but boy was I let down. Not only did they not stick at all, I tried all 3 sets that came in pack, and not one worked, even with additional support tape. The biggest waste of money.
The real issue is they do not allow you to actually review their products on their website, so now feel they're all fake.

***Additional***
Their response is the same response from email, seems to be a template. Doesn't address the actual defectiveness of their product (I did all of their suggestions, to no avail) and certainly doesn't explain how, as a purchaser of their product, cannot leave a review on their website. I still feel they're website reviews are fake.

October 11, 2022
Unprompted review
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Reply from Brassybra

Hi VB,

We're so sorry to hear you're disappointed! Our adhesive is insanely strong, so if it's not sticking, it's due to one of the following factors, which we mention in instructions:

1. Skin must be free of all lotion, oil, sweat and moisture residue and must remain bone dry for the first 30 minutes after you apply it and allow it to set. Even self tanner with oil in it can start to break down the adhesive.

2. Brassybra's adhesive is heat activated, so you need to apply, and rub it in really well for at least a minute.

3. The first adhesion is the best adhesion, so if you place it and then lift it again, it won't stick quite as well. But don't worry! If you made a mistake and need to place it again, you can use a blowdryer on low to reactivate the adhesive.

4. Brassybra needs to set for 30 minutes before you start moving, sweating, lifting your arms, etc. Many of us tend to rush when getting ready and start to sweat while we curl our hair, lift our arms getting dressed, etc. Brassybra has an incredibly strong adhesive, but it does require some TLC in the first 30 minutes.

We'd love to help, if you send us a message at contact@brassybra.com.

All of the reviews on our website are authentic. You see a range of reviews, although most of them are positive.

Thank you for your feedback and we hope to hear from you so we can help!

Rated 1 out of 5 stars

Brassybra

I bought the box of a set of 3 adhesive bra I used it on my wedding day. Followed directions as instructed and these were a great disappointment. They do not work don’t waste your money. Sent an email to brassybra.com and no response from the company. I wasted my money on this product.

October 2, 2022
Unprompted review
Brassybra logo

Reply from Brassybra

Hi Julia!

We respond to all emails within 24 hours, so we're so sorry to hear you had trouble getting in touch. If you haven't received a response from us, it means your message didn't get to us, or perhaps you didn't see our response. Sometimes our messages get stuck in spam, or if your inbox is full or close to full, it can make it hard to get in touch.

We'd love to hear more about what you felt didn't work for you and we can help!

Hope to hear from you soon :)

Rated 1 out of 5 stars

I ordered this product in size C-D and…

I ordered this product in size C-D and was sent A-B. I emailed and still have not heard anything back. I have already sent the product back and looks like I will be eating the shipping cost due to their mistake. Pretty horrible customer service not to answer when they are responsible for sending the incorrect size.

July 16, 2022
Unprompted review
Brassybra logo

Reply from Brassybra

Hi Nichole!

We answer all emails within 24 hours, so if you haven't heard back from us that means we either didn't get your message, or you didn't see our response due to going to your spam folder or your inbox being full. We will of course fix this error at no charge to you. If you're having trouble getting in touch via email for some reason, please send us a DM on IG and we'll help!

Rated 1 out of 5 stars

I would've loved to be able to continue…

I would've loved to be able to continue to use this product it has great hold a dream come true until it RIPS your skin!!!! I followed directions over times I have horrible scaring in my breast from this please.stop selling this and check what is causing this

June 2, 2022
Unprompted review
Brassybra logo

Reply from Brassybra

Hi! We're so sorry to hear this! This is highly unusual but can happen in rare instances if your skin doesn't tolerate the adhesive (we'd be curious to hear what happened with the test strip), if it's worn too long, removed without oil, or worn outside of our recommended size range. Send us an email at contact@brassybra.com or DM us on Instagram for more help!

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Rated 5 out of 5 stars

The perfect Bra for bigger boobs to wear the fun clothes

Ive been using Brassy Bra for about two years now for special occasions. ITS A GAME CHANGER Im a 16DD so have never been able to wear strapless, backless, plunging neckline anything because I could never find a bra that made my boobs look nice and made me feel comfortable in those sorts of outfits and all the other tapes/adhesive bras I tried on the market just do not work for anyone above a B cup. I love Brassy Bra, its so easy to apply, super comfortable to wear and makes my boobs look wayyyyyy perkier than they actually are. Im getting married in July and the only reason Ive felt comfortable ordering my dream backless dress is knowing how good Brassy Bra will make it look on the day. Now to just have more suppliers in Australia PLEASE!!!

December 8, 2021
Unprompted review
Rated 1 out of 5 stars

I should have listened when I read…

I should have listened when I read BEWARE! This company is absolutely HORRIBLE I have emailed these folks several times, with no response. I paid my money and have absolutely no access to get into my account. I ordered from Brassybra days ahead of my trip and I’m still at an disbelief that NO one has rectify my order. They basically stole my money without giving me my merchandise. Ladies !!!! Whatever you do .. don’t give them your money. I will be back with an update to see if this problem gets resolved. Before I have to pull bank statements, show proof of purchase and pursue legal actions.

October 12, 2021
Unprompted review
Brassybra logo

Reply from Brassybra

Hi there,

We're so sorry to hear that you're unhappy with our customer service! We answer all emails within 24 hours, always, so if you haven't heard back from us we either haven't received your email, or are you may not be seeing our responses. Sometimes when mailboxes are full we attempt to respond only to have our emails bounce back. Please email me directly at meara@brassybra.com from an email address that isn't full, and I will ensure that you get your product. Thank you so much for your time!

Best,
Meara

Rated 2 out of 5 stars

Beware of extra costs!

Did I miss something? I haven't tried them yet as I got them yesterday. I live in the Netherlands and payed like €42,90 for the brah and shipping costs. When my package got delivered today I had to pay an extra€43 because the package came from The States.
So in total I payed over €80. That is way to much for stickers. So I will not buy again.

June 1, 2021
Unprompted review
Brassybra logo

Reply from Brassybra

Hi there, we're so sorry to hear you were surprised by the extra costs! As much as we wish we could control the fees imposed by other countries, this is completely beyond our reach. We have a disclaimer on our shipping page to remind international customers that many countries impose customs fees on international shipping. This is, of course, standard practice by many countries, and while we completely understand your frustration, unfortunately this is not out of the ordinary, or something we're able to control.

Rated 3 out of 5 stars

Great hold but removal was a nightmare

I think the influencers used on social media need to be more transparent about the ENTIRE experience. Application and hold are always shared but I think emphasis on removal need to be shared honestly. Application was easy. I applied with the package right in front of me to ensure I was doing each step correctly. I’m a 48D. When I tell you they held my girls up with a breeze! Excellent hold. Easy to trim the extra so that it didn’t show. Lifts so well and stays in place. HOWEVER, the removal was a nightmare and because of that I won’t be using my remaining pair or ordering again and definitely not recommending. It was extremely painful. Particularly around my areola. I wanted to cry. Even with oils it was unbearable. Two days later they are still sensitive to touch from removing. This needs to be addressed more. I love the concept and truly thought this would be a wardrobe staple for me but I’d rather wear an uncomfortable strapless bra with shady hold than go to through that again.
Not requesting a refund because in theory it did what it was supposed to do. Simply leaving this review for those searching for raw honesty.

May 12, 2021
Unprompted review
Brassybra logo

Reply from Brassybra

Hi there! Thank you so much for your feedback. We wanted to offer some clarify why removal can be more painful. If the product is worn over 8 hours, it gets harder to remove because the adhesive works with your body heat to grip harder the longer you wear it. It's also incredibly important to remove very slowly and gently from bottom to top and to add more oil underneath the product as you go. If you hold your skin taught and remove in this way, it should not be painful at all. I hope this helps and please email us at contact@brassybra.com if you have any more questions!

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Rated 1 out of 5 stars

Beware of this company!

Beware of this company, horrible customer service! I had to email several times to get my issue addressed. I paid for expedited shipping so I can receive the product in time for an event. At first they didn't even have the right information about when I placed my order, then they blamed shipping delays on COVID. I understand that this could be true, but I also work in customer service, and to not even try to come to some kind of agreement where I felt my needs were addressed is horrible.

April 3, 2021
Unprompted review
Brassybra logo

Reply from Brassybra

Hi Caroline,

We're so sorry that we were unable to get your order to you by your deadline, which is why we have the covid disclaimer on our shipping page as well as at checkout. We completely understand and share your frustration, as a small business, we are losing so much due to covid and we wish there was more that we could do.

As to your other complains, I've just looked through all of our emails and I haven't been able to find any with your name on them. Is it possible we're having a communication breakdown? I would love to handle this personally and help you find a resolution, if you can email me at meara@brassybra.com,.

Thank you for your feedback and we look forward to hearing from you.

Best,
Meara
Chief Administrative Officer
Brassybra

Rated 5 out of 5 stars

Amazing for larger breasts!

Great product! My bra size is a 36G and I never expected to find something that could give me such lift and support without wearing a traditional bra. This really elevated my wardrobe, and I am finally able to wear backless gowns and tops. I definitely recommend watching a tutorial video or two before trying Brassybra for the first time. The adhesive is strong and stuck firmly for hours. Brassybra looks amazing once you get the hang of it!

January 4, 2021
Unprompted review
Rated 5 out of 5 stars

AMAZING!

AMAZING! I have huge breasts (36H) and this product and That Little Extra keeps them lifted and in place every time I go out! You have to follow the instructions and you’re good to go. I feel like if you’re having issues with it, you might’ve skipped a step. Otherwise, it’s changed my wardrobe life!

January 4, 2021
Unprompted review
Rated 1 out of 5 stars

This is is an awful

This is is an awful
Product
No sticking power and the shape is horrible
Couldn’t hold the weight of my breast!!!
Waste of money!

December 30, 2020
Unprompted review
Brassybra logo

Reply from Brassybra

Hi LuAnn., thank you for your feedback. This is a very unusual experience, as women with very large busts have been thrilled to find that Brassybra can offer support all day. We would love to help and we noticed that you haven't reached out to us directly before leaving the review.

Any issues with adhesion are almost certainly due to something getting in the way of our product's ability to adhere, which is most commonly sweat, trace amounts of leftover oil/lotion, or moisture from the shower. If Brassybra is applied on bone dry skin and rubbed in, it's virtually impossible for it not to stick, because the adhesive is incredibly strong. More commonly, we get complaints that the adhesive is too strong, rather than the other way around. We would love to help you more with this, please email customer service at contact@brassybra.com!

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Rated 1 out of 5 stars

Beware!!

Beware!!! There is no way to get a refund if you try on and do not like the product! Horrible customer service!!!! I have emailed several times and because the product is used, they will not stand by a return!

September 20, 2020
Unprompted review
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Reply from Brassybra

Hi Tracy! Because this is a one time use product and we're such a small company, we can't afford to give away product for free. Brassybra is not like a normal bra where you can try it on and return it. The solution we've come up with is to offer return on any unused product that you return to us, which we also pay to ship back at no charge to the customer. We're so sorry to hear that you're unhappy with our policy, but this is the best way that we've found to navigate this issue. This policy is clearly posted on our return page as well as in the terms and conditions that you must approve in order to check out on our website.

Rated 1 out of 5 stars

Ripped my skin off

So I'm just going to start with that this product literally RIPPED MY SKIN OFF. when I first put it on I was so happy because it made my chest look very nice but it is so not worth the excruciating pain of the tape slowly ripping my skin off my body. I followed the instructions perfectly, I only wore it for 6 hours and I removed them in the shower with coconut oil and it still RIPPED MY SKIN OFF. do not buy. Please for your health and well being do not buy.

July 20, 2020
Unprompted review
Brassybra logo

Reply from Brassybra

Hi Luna, we're so sorry you had a bad reaction! We emailed you back a few hours ago and haven't heard back about your order number so that we can send you a full refund. This is a very unusual experience and we're so sorry that it seems like your skin may not tolerate our adhesive. We would love to help if you can respond to our email, we can get to the bottom of what happened and make sure you get your full refund.

Rated 5 out of 5 stars

Absolutely the best on the market

Absolutely head and shoulders above the rest! As a busty woman, I've never been able to without a bra, until now. It took me a little while to learn how to use the product, but once I did, it was incredible. It actually holds my DDDD's up all day and allows me to wear gowns that I never thought were possible.

When I had questions about how to apply and what application style would work best for my daughter's wedding, customer service was so sweet and knowledgeable. They responded within hours with videos, blogs, and tons of tips and tricks to make me look like how I USED to look before my kid, at her wedding! People couldn't believe it, and though I'd had surgery. This is truly a miracle product by the sweetest group of ladies you can imagine.

Definitely worth the hype, so much better than I thought was possible!

November 27, 2019
Unprompted review
Rated 1 out of 5 stars

Horrible products.

I bought the bras after the good reviews online. Once they arrived, I followed the directions perfectly to put them on, but they would not stay on and the shape was off. When I demanded that I am be refunded my money, they kept insisting that I did it wrong somehow. They kept blaming me for the bras were not working. I finally got them to agree to a refund. The agreement was that they would refund everything including the shipping cost. They only refunded the amount for the bras, not the amount for shipping. I would avoid this company. Their stuff is overly priced and not worth it. And getting a hold of Customer Service is incredibly difficult as I had to stalk them on Facebook just to get a response.

November 7, 2019
Unprompted review
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Reply from Brassybra

Hi Tima,

We're so sorry to hear you feel this way! We answer all emails within 12 hours during business, and typically within 24 hours on evenings and weekends and all of our contact information is on our website. If there would be a more convenient way for us to share our contact information in a way that would've been better for you, please let us know!

As per the policy on our website, which all customers must agree to before purchase; all shipping is non-refundable. Because we're a small business, we simply can't afford to subsidize shipping costs, so customer service is unable to refund shipping. They would not have promised that because we're never able to refund shipping, so there was likely a miscommunication there.

There seems to have been a great deal of misunderstanding in this case, and for that, we're so sorry. If there's anything else can do to change your experience, please let us know! We'd love to send you another box with additional guidance, should you like to try again. We hope you'll reconsider, and we'll certainly take your suggestions into account for how we can better serve our customers.

- The Brassybra Team

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Rated 1 out of 5 stars

Proceed with Caution!

I purchased a brassy bra after reading several positive reviews on YouTube. I carried out a patch test and was excited to finally be able to wear the backless tops and jumpsuits I loved. After 3 hours of wear, I experienced a mild stinging sensation which soon disappeared. On my journey home the stinging sensation returned. Once home I used oils to loosen the adhesive and was horrified when it removed my skin. I was devastated as this incident occured the day before my birthday. I was unable to wear the outfit of my choice due to the exposed raw flesh on my chest. I followed the instructions to apply the bra, undertook a patch test and did not wear the bra for more than the recommended hours. I have also never experienced any reaction to any other adhesive bras in the past.

I contacted Brassybra and they issued a refund but no apology or displayed any concern of my predicament. I emailed Brassybra again who merely advised to put vitamin E on my wounds. When I emailed Brassybra that I was not happy with their response, they simply ignored me.

I would advise to proceed with caution if considering purchasing this product, which I would not recommend. The company are unhelpful and unprofessional. Beware!

September 21, 2019
Unprompted review
Brassybra logo

Reply from Brassybra

Hi Charmaine,

We're so sorry to hear you feel this way! In very rare cases, some people have a reaction to Brassybra, and we always offer a refund in that case, as well as additional instructions on how to help, and how to prevent issues in the future.

We genuinely care about our customer's satisfaction and safety, and that's why we offer extensive guidance, as well as our sincere apologies (in addition to a refund), in the rare event that someone has a reaction or bad experience. We answer all customer service emails promptly, and would never ignore or not apologize in the event of a reaction to our product.

Sometimes customers simply cannot tolerate the adhesive over time, and sometimes an instruction or two were missed during application. It can be difficult to discern the difference in some cases, and our intention is always to help.

We're so sorry that you felt that our apologies and a refund was not enough in this case, and we hope that you'll reconsider your opinion in the future.

- The Brassybra Team

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