Braun-Clocks - UK Reviews 685

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent design and durability. Many appreciate the swift delivery service, finding the ordering process easy and efficient. People frequently mention the good value for money, especially when purchasing items on sale. However, some people were dissatisfied with certain aspects, such as the material feel of some products, which they found to be cheap. There were also occasional issues with noisy clocks and some customers experienced problems with wireless chargers cutting out. A few reviewers also reported difficulties with product visibility in certain lighting conditions and issues with alarm loudness. Additionally, some customers encountered problems with delivery, including parcels not arriving or being left at incorrect locations, and a lack of clear shipping information.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality and design of the... See more

Quality

Consumers generally find the quality of products to be positive. Many reviewers praise the high standard and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speedy delivery, with... See more

Price

Clients share ambiguous opinions on price. While some customers found products to be a good value, an... See more

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers praise the clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a Braun clock (slightly different model - voice control, which was actually a bit annoying) back in the eighties, but someone relieved me of it as they liked it rather too much. I've been... See more

Rated 5 out of 5 stars

Excellent description of Brauns new addition to their digital alarm clock range. The photos give an accurate depiction of the BC27B too. So tempting I had to get one as my old digital clock was def... See more

Rated 5 out of 5 stars

Bought a new model digital alarm clock but it had no instructions and couldn’t find anything online or the official Braun manual page ( just not updated I guess ). Contacted Braun and in just under te... See more

Rated 5 out of 5 stars

2 years ago, we replaced a very aged projection alarm clock with a cheap one from a high street catalogue shop. It didn't project. Second one was very flaky, and half the buttons lit up when you pre... See more


Company details

  1. Clock Watch Maker
  2. Watch Manufacturer
  3. Watch Store

About Braun-Clocks - UK

Written by the company

Over the last six decades, design has become a core pillar of the Braun brand. The values of quality, functionality, clarity, longevity and timelessness have been integrated into an enduring design philosophy. Braun users identify with these values; for them, Braun watches, Braun clocks, and Braun calculators are long-term companions. In an age of prosperity and saturation, the benefit of fewer, better products has become self-evident.

As Braun sets out to create desirable, innovative products, their gaze looks forward into the future, whilst the design principles they use to achieve consistency, simplicity and clarity are firmly rooted in the brand’s unique design legacy.

Through the productions processes in the Prestige collection, where the BN0095 has been crafted from a single block of stainless steel, to the use of materials for the Full Ceramic Watch, innovation remains a central focus on the Braun brand.

There are few better examples of these enduring design principles than Braun timepieces. These watches, clocks, and calculators have been created as collections of engaging simplicity, where less becomes so much more.

Free Delivery Over £50.

2 year warranty on all watches and clocks.

2 year warranty on all watches and clocks.
Get FREE and fast shipping with orders over £50, all watches and clocks come with a 2 year warranty.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

685 reviews

5-star
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1-star

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 2 out of 5 stars

Looking at the clock I was hoping I…

Looking at the clock I was hoping I would be able to see it during the day-it’s not even visible at night with all the lights off.

August 19, 2025
Braun-Clocks - UK logo

Reply from Braun-Clocks - UK

Many thanks for your message. This is not something that has been reported by other users.
We kindly request you to email our technical support team at technical@braun-clocks.com ,who will be able to assist you with troubleshooting this issue or organising a replacement clock accordingly.

Kind Regards

Rated 1 out of 5 stars

The BC16BEU low alarm loudness

The BC16BEU is a great design and expensive alarm clock. However, the loudness of the alarm is so low (compared to several other brands) that it makes it a joke. And that's the point, a alarm clock's main job is to wake you up... This one doesn't!

August 23, 2025
Unprompted review
Braun-Clocks - UK logo

Reply from Braun-Clocks - UK

Many thanks for your message, and we are sorry to hear that you found the alarm tone not loud enough for your needs. This is not something that has been reported by other users. Please note that the alarm tone and sound are pre-set and operate in a crescendo pattern.

We kindly request you to email our technical support team at technical@braun-clocks.com ,who will be able to assist you with handling a return or arranging an exchange accordingly.

Kind regards,

Rated 1 out of 5 stars

Overpriced, poorly-made, can't be serviced

I paid $300 for a BN0211 watch that stopped working within 7-8 months. In order for it to be repaired or have the battery replaced, I have to ship it back to the UK, which costs at least $125. This is an overpriced, poorly-made and poorly-serviced watch. Don't waste your money or time with this. My cheap Timex works better than this thing.

August 7, 2025
Unprompted review
Braun-Clocks - UK logo

Reply from Braun-Clocks - UK

Many thanks for your feedback and apologies for thsi inconvenience. Your comments have been forwarded to our technical support team who will soon email you to resolve this matter.

Kind Regards

Rated 2 out of 5 stars

My experience is after receiving the…

My experience is after receiving the watch , I found Braun authorized agent in hk can’t offer me buying the replacement strip online .

June 9, 2025
Braun-Clocks - UK logo

Reply from Braun-Clocks - UK

Many thanks for your feedback, and please accept our sincere apologies for the inconvenience caused.

Your query has been forwarded to our Service & Technical Team, who will contact you shortly via email to assist with your request to purchase a replacement strap.

Kind Regards

Rated 2 out of 5 stars
Braun-Clocks - UK logo

Reply from Braun-Clocks - UK

Many thanks for your feedback, and please accept our sincere apologies for the inconvenience caused.

Your query has been forwarded to our Service & Technical Team, who will contact you shortly via email to assist with your query.

Kind Regards

Rated 1 out of 5 stars

Clock is faulty

Clock is faulty, despite putting new batteries in it.

April 24, 2025
Braun-Clocks - UK logo

Reply from Braun-Clocks - UK

Many thanks for your message, and please accept our sincere apologies for the inconvenience caused.

Our technical support team has contacted you via email with troubleshooting instructions that may help resolve the issue. They have also included return instructions should the problem persist and the clock require inspection and replacement.

Please do not hesitate to reach out if you need any further assistance.

Kind regards,

Rated 5 out of 5 stars

Good service

Good service, Good products.
Just bought a watch that matched the kitchen wall clock. Very attractive clear faces - easy to see the time.

May 6, 2025

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