Braun-Clocks - UK Reviews 685

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent design and durability. Many appreciate the swift delivery service, finding the ordering process easy and efficient. People frequently mention the good value for money, especially when purchasing items on sale. However, some people were dissatisfied with certain aspects, such as the material feel of some products, which they found to be cheap. There were also occasional issues with noisy clocks and some customers experienced problems with wireless chargers cutting out. A few reviewers also reported difficulties with product visibility in certain lighting conditions and issues with alarm loudness. Additionally, some customers encountered problems with delivery, including parcels not arriving or being left at incorrect locations, and a lack of clear shipping information.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality and design of the... See more

Quality

Consumers generally find the quality of products to be positive. Many reviewers praise the high standard and... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speedy delivery, with... See more

Price

Clients share ambiguous opinions on price. While some customers found products to be a good value, an... See more

User experience

Customers consistently note ambiguous experiences with user experience. Many reviewers praise the clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a Braun clock (slightly different model - voice control, which was actually a bit annoying) back in the eighties, but someone relieved me of it as they liked it rather too much. I've been... See more

Rated 5 out of 5 stars

Excellent description of Brauns new addition to their digital alarm clock range. The photos give an accurate depiction of the BC27B too. So tempting I had to get one as my old digital clock was def... See more

Rated 5 out of 5 stars

Bought a new model digital alarm clock but it had no instructions and couldn’t find anything online or the official Braun manual page ( just not updated I guess ). Contacted Braun and in just under te... See more

Rated 5 out of 5 stars

2 years ago, we replaced a very aged projection alarm clock with a cheap one from a high street catalogue shop. It didn't project. Second one was very flaky, and half the buttons lit up when you pre... See more


Company details

  1. Clock Watch Maker
  2. Watch Manufacturer
  3. Watch Store

About Braun-Clocks - UK

Written by the company

Over the last six decades, design has become a core pillar of the Braun brand. The values of quality, functionality, clarity, longevity and timelessness have been integrated into an enduring design philosophy. Braun users identify with these values; for them, Braun watches, Braun clocks, and Braun calculators are long-term companions. In an age of prosperity and saturation, the benefit of fewer, better products has become self-evident.

As Braun sets out to create desirable, innovative products, their gaze looks forward into the future, whilst the design principles they use to achieve consistency, simplicity and clarity are firmly rooted in the brand’s unique design legacy.

Through the productions processes in the Prestige collection, where the BN0095 has been crafted from a single block of stainless steel, to the use of materials for the Full Ceramic Watch, innovation remains a central focus on the Braun brand.

There are few better examples of these enduring design principles than Braun timepieces. These watches, clocks, and calculators have been created as collections of engaging simplicity, where less becomes so much more.

Free Delivery Over £50.

2 year warranty on all watches and clocks.

2 year warranty on all watches and clocks.
Get FREE and fast shipping with orders over £50, all watches and clocks come with a 2 year warranty.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

685 reviews

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Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent Customer Support

Initially I had ordered a clock, but Royal Mail lost my package! Luckily the Braun support team in London graciously helped me out and provided excellent customer service throughout the entire process. This really made such a difference for me. I definitely would recommend! Massive thank you to Bhavin in the support team for going the extra mile!!

February 12, 2025
Unprompted review
Rated 1 out of 5 stars

Shockingly poor my watch is just over…

Shockingly poor my watch is just over two years old..and suddenly stopped working…thinking maybe it was just a battery I swapped out the battery like for like….the watch is still dead….looking at the inside it’s a terribly cheap Chinese movement secured only with a cheap plastic ring….without the battery it just waggles around inside and the seconds hand has already fallen off….used to be German made ….clearly cost cutting has hit…save yourself some money and buy a Casio….that will at least tell the time after 2 years

January 25, 2025
Unprompted review
Braun-Clocks - UK logo

Reply from Braun-Clocks - UK

Many thanks for your feedback and apologies for thsi inconvenience. Please kindly request to email our technical support team at technical@braun-clocks.com who will provide support in resolving this issue.

Kind Regards

Rated 2 out of 5 stars

Paid 23 euros for... nothing

Ordered through Braun.de - order took forever to come from the UK (I mean, why??). Explains why the postal charges were 10 euros.
The product wasn't great - the clock face and alarm settings were harder to see/read than online, the travel 'cover' was useless as it folded out in front and couldn't be folded backwards, the knob for turning and setting the alarm was super fiddly.
Sent it back, which cost another 13euros. So Braun set me back 23 euros for... postage and nothing else.
Don't order online. Just find the products in a shop somewhere.

January 12, 2025
Unprompted review
Rated 1 out of 5 stars

five times the amount of tax

five times the amount of tax. You should have informed me about this. That's why I want to return it.

November 18, 2024
Braun-Clocks - UK logo

Reply from Braun-Clocks - UK

Many thanks for your feedback. All T&C of delivery information are listed clearly on our website, see below link for your reference
https://braun-clocks.com/pages/delivery-information
It clearly states "We ship all international orders outside of the UK & EU on a DDU (Delivery Duty Unpaid) basis. This means that any outstanding import duties, clearance fees, brokerage fees or any other additional charges are the responsibility of our customer and have to be paid on delivery of your order. Please contact your local customs office for more information."

Rated 5 out of 5 stars

Good quality, good price

I was looking for something that I could use at my desk and this fit the bill perfectly. The fact that it allows me to charge my phone or earbuds just makes it better

November 26, 2024
Rated 5 out of 5 stars

With me since my childhood

Fantastic watch. I first saw Braun clocks more than 30 years ago when my dad went to Germany and brought for me a Braun alarm clock. That clock was with me for the next 15 years, diligently reminding me every morning to wake up and study. After I completed my engineering and presently working for Government, I bought a Braun clock and watch for my dad 20 years later

November 25, 2024
Rated 5 out of 5 stars

Simplicity is the ultimate…

Simplicity is the ultimate sophistication and my Braun clock fits this statement. Absolutely delighted with the clock and your service. Many thanks and have a happy Christmas and new year. The watches are pretty sophisticated too!

December 6, 2024
Rated 5 out of 5 stars

Professional support

Professional support, very clear explanation how to solve some problem - and it worked! Quick communication.

December 2, 2024
Unprompted review

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