breakdance.com Reviews 86

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The website and user experience are frequently described as fast, powerful, and easy to use, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth functionality of the product. However, some customers also noted dissatisfaction with customer support, mentioning slow replies or unresolved bugs. A few people felt that the support team's approach to issues was unhelpful, particularly regarding bug fixes, which they felt were sometimes treated as feature requests rather than immediate problems.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the support team for being... See more

Website

Customers consistently note positive experiences with website building. Many reviewers praise the builder as... See more

Staff

Customers had positive experiences with staff. Many reviewers praise the support team for being fast,... See more

User experience

Clients share positive opinions on user experience, highlighting its ease of use, speed, and powerful... See more

Product

Consumers express strong satisfaction with the product, often choosing it over competitors. Many reviewers,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I switched from years of working with Undsgn Wordpress Template to Breakdance as I needed more speed, clarity and freedom building the next websites for my company. And I wanted a system that is not b... See more

Rated 5 out of 5 stars

Breakdance has been a game changer for me. I have been building websites for over 20 years, initially handcoding in html and css, but as things got more complex (responsive design, more feature packed... See more

Rated 5 out of 5 stars

I retired after a forty-eight year career as a software developer. In the early days of my career, a few of the big companies had prompt, effective, knowledgeable support. They could usually offer a... See more

Rated 5 out of 5 stars

Breakdance is the best page builder in the universe. It’s fast, powerful, and incredibly easy to use. Design freedom feels limitless, with every detail under control. Websites built with Breakdanc... See more


Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

86 reviews

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Rated 5 out of 5 stars

Great product with even better support

Great product with even better support. I had an issue that ended up not being related to Breakdance, though I initially thought it was, and they were able to diagnose and tell me how to fix it very quickly. Highly recommend working with the company and the product.

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

breakdancer is a great

breakdancer is a great, great, great page builder, it took me about an hour to know that i change from elementor to breakdance, great support

November 25, 2024
Unprompted review
Rated 1 out of 5 stars

Promising Plugin Undermined by Censorship and Poor Support

The Breakdance plugin itself has potential, but the management behind it leaves much to be desired. One of their selling points is the “thriving community” on Facebook. What they fail to mention is that any discussion highlighting the product’s shortcomings is strictly censored.

I recently attempted to ask if there was a list of plugin incompatibilities, as I’ve encountered numerous issues. Despite engaging in a reasonable discussion, my post was deleted twice by moderators, showcasing their aversion to any form of constructive criticism. Ironically, the CEO of this company once criticized Elementor for banning his account, yet seems comfortable with this level of censorship.

Adding to this disappointment is the poor quality of their customer support—response times are long, and pressing issues are inadequately addressed. These factors have pushed me to abandon Breakdance and seek out vendors who are open to feedback and committed to improving their products.

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great plugin and great support

Their support service goes above and beyond the call of duty, presenting compelling solutions to problems sometimes not due to their components. Beyond that Breakdance can't be beat when it comes to Woocommerce.

November 15, 2024
Unprompted review
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Rated 5 out of 5 stars

I've been using Breakdance for a couple years!

I've been using Breakdance for a couple years now. By far the best builder site on the market. Especially compared to Elementor, WPBakery etc.

Great customer support.

Easy to use if you don't have any coding skills, but also very versatile if you do.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Give it a try—you’ll love it!

Breakdance Builder is incredibly easy and fast to use, plus it has everything a developer could wish for. It's by far the best builder available for WordPress.

I've built over 20 websites, 5 WooCommerce shops, and even a custom events system with Breakdance.

Give it a try—you’ll love it!

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

From Oxygen to Breakdance

I am an early Oxygen user and i must admit that Breakdance is a real breakthrough in Web design.

Breakdance defies the Darwin theory. There is indeed intelligence behid every design, and in the case of Breakdance, it is one that stands out from the rest.

I definately recomment this tool to every serious web designer.

September 11, 2023
Unprompted review
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Rated 5 out of 5 stars

I am thoroughly impressed with the…

I am thoroughly impressed with the support team! From the moment I reached out, they were incredibly responsive, professional, and genuinely cared about resolving my issue. They went above and beyond to ensure everything was handled smoothly, and their level of expertise was evident throughout the entire process. It’s rare to find such dedicated and efficient customer service these days.

August 20, 2024
Unprompted review
Rated 5 out of 5 stars

A Business Model others should adopt. Thank’s Team

When I first came across Breakdance not long after its inception. I was blown away by its simplicity and no nonsense approach to business.
Following many negative online purchase’s and promises, it is so refreshing to work with a development team that keeps its promises.
Whether it a finance query or support query. They have got your back. Exceptional service and support and a model many should follow.

Thank you team, and please continue on the path you are treading. Dave Underwood - TinternetStuff UK

August 14, 2024
Unprompted review
Rated 5 out of 5 stars

After 30 minutes

After 30 minutes, the reply arrived, written in a clear, concise, polite style. I was impressed by the speed. I am writing this review as a thank you.

July 29, 2024
Unprompted review
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Rated 1 out of 5 stars

No Support! Loosing Business and Clients

Breakdance itself technically is good but...

Im using Breakdancer now for 1 year. For me its absolutly not intuitiv and the learning curve is very complex, even i used other Pagebuilder before.

The Breakdance Support is a MESS. Im now waiting for almost 2 Weeks for answears and Help.

I cannot share Designs with my Clients what is crucial since im in the middle of a Launch.

Support is not really helping and need 3 or more days to reply to me. When they reply, they send me through a URL to they DOC, to do Techy Stuff on my own, im not able to do.

So you get 1 or 2 not helpful Sentences Back after DAYS. Im using by far more than 15-30 Tools and Software. Breakdance is BY FAR the worst Support Experience so far.

Even when you Critizise them in their own Facebook Group, they CENSOR yuor Posts and delete them, even the Community wants to help you.

Then, after alot other People agree on my Critism, Admin deleted my Post, instead of reacting to it.

This is THE Baddest Way to Handle paying Clients.

Im still stuck with my Problem and this is embarressing in front of my Clients. Breakdance brings me into Trouble and loss of Reputation in front of my Clients.

The Support if needed is not working. This is not Acceptable. You can see, that the Support has no idea of your issues or Breakdance. You can see that in the Reply and answears. Im not even sure, if they really WANT to help you.

When they dont help me with that, im loosing Business and Clients. They say to me, they cannot do a ,,Plugin,, interference Test to help me or see whats the issue, even they have permission to do so and have access.

Im not a Techy guy, i dont know how to do all that what they want me to do. Im loosing Business and Clients right now after weeks of no help from the Support.

I dont know why they dont help me out, when they potentially could. They also Delete my Facebook Posts with Helpful comments of the Community. Why? I dont know why any Company in the World should do that? Just why?

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

My experience in web programming is null

My experience in web programming is nonexistent, but I purchased Breakdance Pro to try my hand at creating a web application for the first time in my life. I’ve seen many WordPress plugins, but Breakdance is the only one that gives me enough confidence to start programming web applications even at my age in my seventies. I’ll be very happy if I succeed, despite having no prior knowledge. I hope for assistance from the Breakdance team. So, if I can succeed at this age, then everyone who is just starting out or in their prime years can achieve great things. Best regards.
My Copilot says to me after I say what I will do:

It’s wonderful that you’re taking this step into web development! Remember that learning and trying new things at any age is commendable. Best of luck with your web application journey, and feel free to reach out if you need any help. 😊🚀

July 9, 2024
Unprompted review
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Rated 5 out of 5 stars

Just better

Came from Breakdance and will never switch back. Breakdance is built with brains and it shows. its just the next iteration of page builders. Its easy enough for the designers yet flexible enough for the more technical guys. Also the support answers even very complicated questions fast and well.
I am very happy we are with breakdance and I will be building all our sites with it.
Also the page speed is faar superior to everything I have built with Elementor before.
I get 60 70 page scores on complex JS heavy sites without image optimizing, deferring code or caching.

Just better.

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great product and service

I'm a 1 year user of Breakdance and recent also the AI extension.
Any problems I had are solved within a very short time. The product is great, so is the service.
There are a lot of good instruction on YouTube.
I can recommend it for all serieus web builders.

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

Breakdance is way way way easier to use…

Breakdance is way way way easier to use than any of the other well known Wordpress Page builders. If you are looking for a complete, flexible and easy to use page builder that produces 'clean' code, look no further. More than happy that I switched.

July 3, 2024
Unprompted review

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