Ordered in February 2026 and received the wrong item. After contacting customer service, they claimed they shipped the correct item—but sent the same wrong item again. I’ve emailed multiple times ov... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This shop is awesome. However, when I order a system, I wish there were coil/ pods replacements. I can’t find replacements anywhere. Buying more systems is ridiculous. Please get SnowWolf pods/ co... See more
Company replied
We were Breazy.com affiliate on PepperJam. There were a number of non-tracked orders. We submitted inquiries and sent emails a number of times. They never replied. - I emailed hello at breazy.c... See more
Company replied
Searching for eight years to find a vape that satisfies my craving for chocolate and coffee. MEAN MOCHA is the very best.Tastes like Kahlua, so yummy. WHIPPED SALTED CARAMEL smooth, buttery sweetness.... See more
Company replied
Company details
Information provided by various external sources
Visit Breazy.com to get everything you need for electronic cigarettes including e liquid, e juice, vape kits, and mods. Free U.S. shipping on orders over $50.
Contact info
Brooklyn, NY, United States
- hello@breazy.com
- breazy.com
2.9
Average
3K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I purchased two 4 packs of juul pods
I purchased two 4 packs of juul pods. Once I received them both packages were faulty and leaking. I emailed them with pictures and was told they are currently out of them and will send more when they get more, with no timeframe of when that might be. Total rip will never order anything here again
July 14, 2022
Reply from Breazy
Hello,
Please reach out to our customer service team at hello@breazy.com so we can help resolve this issue for you.
Team Breazy
Reply from Breazy
Hello Erika,
We understand that your recent experience was sub-par. We are under entirely new Management, and are working to get back to the Breazy experience you expect.
Team Breazy
Reply from Breazy
Hi Kaden,
We are pleased to hear that you had an easy experience! We hope to continue doing business with you!
Team Breazy
Affordable,Reliable & Fast.
I have been ordering from Breazy for years. Their prices are almost always less than other sites. What has always impressed me is how fast your packages get to you. My last order showed it was accepted at a USPS in Vista,California on 6/15. I live in Tampa FL (complete other side of the country) and it was in my mailbox on 6/17.
July 14, 2022
Reply from Breazy
Hi Justin,
Thank you so much for your 5 star review! We know how important it is to receive what you paid for in a timely manner!
Team Breazy
Never got what I ordered
Never got what I ordered. Customer service takes their sweet time to even send a response after numerous tickets and emails I sent them, still don't have what I ordered and they say they have no record of what I ordered. I feel scammed and betrayed and will make a dispute with my bank if nothing is resolved.
July 13, 2022
Reply from Breazy
Hello ,
We want to start off by apologizing for the order delays and complete lack of communication you received regarding your order. We are under entirely new Management, and are working to get back to the Breazy experience you expect.
Please reach out to our customer service team at hello@breazy.com so they can get down to the bottom of this for you.
Team Breazy
Love this place they are very quick…
Love this place they are very quick with delivery and their prices are great
July 13, 2022
Reply from Breazy
Hi Julia,
We love to hear that you love shopping with us! Thank you so much for your 5 star review and being apart of our Breazy Family!
Team Breazy
Reply from Breazy
Hi Emily,
Thank you so much for your 5 star review! We appreciate doing business with you!
Team Breazy
I placed an order and immediately…
I placed an order and immediately realized I made a mistake. I contacted the company via email and chat. No response. Contacted the company again via email and chat. No response. Received shipping confirmation about 6 hours later for the order that I needed to change. Received an email from the company in response to my email the following day reporting there is nothing than can be done because the order shipped already. So I’m stuck paying for something I didn’t want. There is no phone number on the website so the only way to communicate is via email but obviously emails are not checked often. I tried to cancel the order on the website but was unable to do that either. Not happy with this purchase at all.
July 13, 2022
Reply from Breazy
Hello Corie,
We want to start off by apologizing for the order delays and complete lack of communication you received regarding your order. We are under entirely new Management, and are working to get back to the Breazy experience you expect.
Please reach out to our customer service team at hello@breazy.com so we can work on resolving this for you.
Finally found flavored juice!
Literally the only website that ships to my state. So far I've placed the order, I guess I'll see if I receive it. Pretty pleased with the whole process thus far.
July 12, 2022
Reply from Breazy
Hi Nichole,
Thank you so much for your 5 star review! We are pleased to hear that you have finally found what you are looking for! If you have any questions at all please feel free to reach out to our customer service team at hello@breazy.com.
Team Breazy
Reply from Breazy
Hi Theodore,
Thank you so much for your 5 star review! We appreciate you being apart of the Breazy Fam!
Team Breazy
Reply from Breazy
Hi Ian,
We do apologize for the rise in shipping cost, the mail carriers did raise their rates! If you have any questions please reach us at hello@breazy.com
Team Breazy
I was disappointed no jam monster flavors available that I use
I was disappointed my jam monster flavors were unavailable
July 9, 2022
Reply from Breazy
Hi Jim,
Thank you for your 5 star review! We hope to be getting more of what you prefer coming soon!
Team Breazy
Very happy new customer
Shipping was very fast and there were no mistakes. I was very happy with the service!
July 9, 2022
Reply from Breazy
Hi Leslie,
We love to hear that you had a nice smooth ordering process! Thank you for being apart of the Breazy Fam!
Team Breazy
Reply from Breazy
Hi Lisa,
Thanks so much for your review! We appreciate you being apart of the Breazy experience!
Team Breazy
great prices and awesome coupons
great prices and awesome coupons I buy all my mods from Breazy and will continue..
July 7, 2022
Reply from Breazy
Hi Dan,
Thank you so much for your 5 star review! We appreciate your loyalty to us, we hope you continue shopping!
Team Breazy
Great price on vape juice easy ordering
July 7, 2022
Reply from Breazy
Hi John,
We are happy to hear that you had a smooth experience! Thank you so much for your 5 star review!
Team Breazy
Always a good experience and decent…
Always a good experience and decent prices. Interface is a little odd like better separation in deals would help but overall very pleasant
July 6, 2022
Reply from Breazy
Hi Daniel,
Thanks for your review! We are continuously working on creating the best experience for you, we hope that you continue shopping with us!
Team Breazy
The order was fast and actually Early I…
The order was fast and actually Early I had a great experience with this company. I got everything I ordered thanks very happy I will be ordering from you in the future!
July 6, 2022
Reply from Breazy
Hi William,
We love to hear that you had an amazing experience with us! Thank you so much for your 5 star review!
Team Breazy
A+ Customer Service
Breazy has the fastest shipping around! Usually 4-5 days US delivery.
They also have hard to find items at great prices. I'm glad I found Breazy!
July 6, 2022
Reply from Breazy
Hi Tim,
We are glad you found us as well, we hope you continue being apart of the Breazy Fam! Thank you so much for your 5 star review.
Team Breazy
You had every thing I was looking for
You had every thing I was looking for. I have been looking for 2 days to find the right company
July 5, 2022
Reply from Breazy
Hi Dann,
We are so glad to hear we carry everything you are looking for! Thank you so much for your 5 star review!
Team Breazy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.