Breck's Reviews 

1,108
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,005 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the exceptional quality of the plants and bulbs, noting they consistently arrive in healthy and wonderful condition. Consumers also appreciate the clear product presentation, helpful descriptions, and straightforward website navigation when selecting items. However, some customers also noted significant delays, lack of tracking information, and ongoing issues with order delivery. People frequently experienced deep frustration when items were backordered for months or arrived far too late in the season for successful planting. A few reviewers additionally mentioned difficulties managing multiple shipments or encountering website errors when trying to send gifts to different addresses.

What people talk about most

Product

Consumers find product quality to be exceptional, expressing great satisfaction with healthy,... See more

Order

Reviewers mention mixed satisfaction regarding their order experiences, with some consumers praising fast... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, noting that while some consumers experience... See more

Quality

Clients share positive opinions on quality, frequently highlighting that items arrive in excellent condition... See more

Website

Customers had ambiguous experiences with website, noting that online ordering is simple, user-friendly, and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Seems they did not know what I wanted and giving me false information about my account credits that I have locked in w/company. It was the most confusion I have ever encountered w/this Breck! Don'... See more

Company replied

Rated 5 out of 5 stars

I love this company! They have so many options with honest hardiness data. Their website is easy to use and order from. I get an immediate email confirmation of my order and shipping/tracking updates.... See more

Company replied

Rated 5 out of 5 stars

This website is ridiculously easy to use. You type in the search, exactly what you want, and it instantly shows you multiple varieties of whatever you're looking for . Photos are crystal clear a... See more

Company replied

Rated 5 out of 5 stars

I placed my order many weeks ago. I had two conversations via email to reassure me that my order was coming. They were very prompt in communication and let me know that my order was coming from Hollan... See more

Company replied


Company details

  1. Flower Market
  2. also in
  3. Flower Delivery
  4. Garden Center
  5. Plant Nursery

Written by the company

Founded in 1818, Breck’s is the largest U.S. importer of premium Dutch flower bulbs, celebrating over 200 years of horticultural excellence. We work directly with master growers and hybridizers in Holland, with a dedicated full-time team on the ground in the Netherlands to inspect our fields and hand-select top-size bulbs for maximum performance in American gardens. In addition to our world-renowned Dutch bulbs, Breck’s supplies premium perennials cultivated in our U.S. greenhouses, providing complete gardening solutions for enthusiasts across North America. Every shipment is backed by our signature Lifetime Guarantee: if you are ever unsatisfied with any plant or hardgood—upon receipt or after it grows and blooms—we will replace it or issue a merchandise credit, with no time limit for as long as you garden.

Lifetime Guarantee

Over 200 Years of Customer Satisfaction

If, for any reason, you're not completely satisfied with any bulb, bareroot perennial or potted plant upon receipt, after planting or once it grows and blooms, just contact Breck's anytime—no time limit—for as long as you garden. No need to return any item. We'll happily replace it or send you a merchandise credit. If you are not delighted with your garden tool or yard décor purchase, simply return it within 60 days for a merchandise credit or exchange.

Contact info

Love Gardening?

Browse our wide selection of flower bulbs shipped direct from Holland.

3.7

Average

TrustScore 3.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1,108)

1,020 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trustworthy service

Trustworthy service. Orders are delivered as promised in time for their planting season.

October 21, 2026
Breck's logo

Reply from Breck's

Thank you for your kind words! We’re delighted to hear that you’ve had a trustworthy and reliable experience with Breck’s. We understand how important it is to receive your orders in time for planting season, and we truly appreciate your confidence in us. Thank you for choosing Breck’s, and happy gardening!

Rated 5 out of 5 stars

I placed my order many weeks ago

I placed my order many weeks ago. I had two conversations via email to reassure me that my order was coming. They were very prompt in communication and let me know that my order was coming from Holland. Once it arrived, the bare roots were in very good condition. Just give yourself enough time from ordering to planting.

September 25, 2026
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Reply from Breck's

Thank you for sharing your experience! We’re happy to hear that our team kept you informed throughout the process and that your bare roots arrived in very good condition. Some items ship directly from Holland, which can add extra time to delivery, so we appreciate your patience and understanding. Thank you for choosing Breck’s, and we hope your plants thrive in your garden. Happy gardening!

Rated 5 out of 5 stars

Quick response!

October 21, 2026
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Reply from Breck's

Thank you for your feedback! We’re glad to hear you received a quick response. We appreciate your support and look forward to helping you with your gardening needs. Happy gardening!

Rated 5 out of 5 stars

Timing was faster than I expected

Timing was faster than I expected. Thanks,

October 16, 2026
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Reply from Breck's

Thank you for your feedback! We’re happy to hear your order arrived sooner than expected. We appreciate you choosing Breck’s and hope you enjoy a beautiful, blooming garden. Happy gardening!

Rated 5 out of 5 stars

Breck’s is reliable

Breck’s is reliable. Breck’s has an easily navigable website. Breck’s sends quality products. Breck’s prices are reasonable. I planted over 500 plants this year; perennials, bulbs, trees, and shrubs. Not all of them were from Breck’s but most of them. Breck’s is the first place I go to order flower bulbs… and that’s usually all it takes.

October 21, 2026
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Reply from Breck's

Thank you for your wonderful feedback and for making Breck’s your go-to source for flower bulbs! We’re honored to be part of your gardening journey, especially with such an impressive 500 plants planted this year. We’re delighted to hear that you appreciate our website, product quality, and reasonable prices. Your trust and loyalty mean so much to us, and we look forward to helping you grow many more beautiful gardens in the years to come. Happy gardening!

Rated 5 out of 5 stars

Great Company

Great selection of bulbs and the ordering was easy. I received my order within a week and the packaging was done very well. The planting instructions were included.

October 21, 2026
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Reply from Breck's

Thank you for your wonderful review! We’re glad you enjoyed our selection of bulbs and found the ordering process easy. It’s great to hear your order arrived promptly, was carefully packaged, and included helpful planting instructions. We appreciate your business and hope you enjoy a beautiful season of blooms!

Rated 4 out of 5 stars

Follow through!!! DOTTIE Greenwood

Follow through!!!

October 20, 2026
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Reply from Breck's

Thank you for your feedback! We appreciate you taking the time to share your thoughts. Following through on our commitments is important to us, and we appreciate the reminder. We’ll continue working to provide a better customer experience.

Rated 5 out of 5 stars

All orders present!

I have all the items I ordered plus two extra Black Dazzler daylilies I didn’t know were coming!! Thank you.

October 20, 2026
Breck's logo

Reply from Breck's

Thank you for your lovely review! We’re happy to hear that your order arrived complete, with the added surprise of two extra Black Dazzler daylilies! We hope you enjoy watching them grow and bloom. Thank you for choosing Breck’s, and happy gardening!

Rated 5 out of 5 stars
Breck's logo

Reply from Breck's

Thank you for your feedback! We’re glad you found the ordering process easy and received your shipment promptly. We appreciate your business and look forward to helping you grow a beautiful garden!

Rated 4 out of 5 stars

I wanted to cancel one item of my order…

I wanted to cancel one item of my order of June, 2026, which the representatives were able to do, as well as refund to me the cancelled item's cost.

October 20, 2026
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Reply from Breck's

Thank you for sharing your experience! We’re glad our representatives were able to assist you with canceling the item and refunding its cost. We appreciate your business and the opportunity to help.

Rated 5 out of 5 stars

Accurate and good communication

Accurate and good communication. Order received promptly. Thanks

October 20, 2026
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Reply from Breck's

Thank you for your kind feedback! We’re happy to hear that you appreciated our communication and received your order promptly. We truly appreciate your business and hope you enjoy your plants!

Rated 5 out of 5 stars

Providing me with a PREMIUM and…

Providing me with a PREMIUM and PROFESSIONAL STANDARD of service!!
And, an array of beautiful flowers!!
Thank you!!

October 21, 2026
Breck's logo

Reply from Breck's

Thank you for your wonderful feedback! We’re delighted to hear you’ve enjoyed our service and selection of beautiful flowers. Your kind words mean so much to us, and we truly appreciate your support. Happy gardening!

Rated 5 out of 5 stars

daffodils

big bulbs, good prices and they come up year after year

October 20, 2026
Breck's logo

Reply from Breck's

Thank you for your lovely feedback! We’re happy to hear you’re pleased with the size of our daffodil bulbs, our pricing, and their reliable return year after year. We appreciate your business and wish you many more beautiful spring blooms!

Rated 5 out of 5 stars

Great product

Great product. Updates on delivery were helpful.

October 20, 2026
Breck's logo

Reply from Breck's

Thank you for your kind feedback! We’re glad you’re happy with the quality of our products and found our delivery updates helpful. We appreciate your business and hope you enjoy your beautiful blooms!

Rated 5 out of 5 stars

Beautiful, healthy bulbs

Bulbs are beautiful (if that's possible), they arrive at the right time to plant and are healthy for years.

October 20, 2026
Breck's logo

Reply from Breck's

Thank you for your wonderful feedback! We’re delighted to hear that you’re happy with the quality of our bulbs and that they arrive at the right time for planting and continue to thrive for years to come. We appreciate your support and hope your garden brings you many seasons of beautiful blooms!

Rated 4 out of 5 stars

I ordered 7 sets of bulbs-1 bag of5 …

I ordered 7 sets of bulbs-1 bag of5 daffodils had 3 bad ones in it--dried out. I called & you promptly sent me a new bag with no hassle. I have been ordering for over 12 years & this is the first time I have had a problem.

October 16, 2026
Breck's logo

Reply from Breck's

Thank you for being a loyal customer for over 12 years! We’re sorry to hear that some of your daffodil bulbs arrived dried out, but we’re glad our team was able to promptly send you a replacement bag. We truly appreciate your continued trust in Breck’s and look forward to helping your garden bloom for many more years!

Rated 4 out of 5 stars

Order taker was patient amd willing to…

Order taker was patient amd willing to work with me to get the correct items

October 27, 2026
Unprompted review
Breck's logo

Reply from Breck's

Thank you for your kind feedback! We’re glad to hear our representative was patient and helpful in ensuring you received the correct items. We appreciate your business and look forward to assisting you again!

Rated 5 out of 5 stars

I purchased five different sets of…

I purchased five different sets of bulbs. And they were all excellent quality. And the great quick shipping once I order. They were packaged very well also.

October 20, 2026
Breck's logo

Reply from Breck's

Thank you for your wonderful feedback! We’re delighted to hear that all five varieties of bulbs met your expectations. It’s great to know you were pleased with the quality, prompt shipping, and careful packaging. We truly appreciate your business and hope you enjoy a beautiful display of blooms in your garden!

Rated 5 out of 5 stars

Ordering was easy and package arrived…

Ordering was easy and package arrived will packed and in great condition

October 20, 2026
Breck's logo

Reply from Breck's

Thank you for your feedback! We’re glad you found the ordering process easy and that your package arrived well packed and in great condition. We appreciate your business and hope you enjoy a beautiful season of blooms!

Rated 1 out of 5 stars

I have cancelled my order due to…

I have cancelled my order due to delivery too far out more than 30 days from placement of order but still and charging my credit card right away
Very bad unfair! BRECKS

October 20, 2026
Breck's logo

Reply from Breck's

Thank you for sharing your feedback. We understand your frustration with the extended delivery timeframe and your concerns about being charged at the time of order placement when delivery is more than 30 days away.

We’re sorry for the inconvenience this has caused. We will be reaching out to you via email to address your concerns and provide further assistance.

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