Very good product... I've been using Breeźe collars since2022 and found them to be very effective...prompt delivery ... any problems sorted quickly... very nice people to de0al with kind regards S HOL... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I got the collars last week. I put them on the cats. I didn't find the book as indicated. I let you know. The reason I didn't know what to look for. I am electrical challenged. I am please how the ani... See more
It was not clear which way the collar went on my cat. Thanks for a quick response. I do appreciate that. Regards, Gerrie
Company replied
They didn't work well on my 6 cats, but customer service was extremely helpful in getting my refund!
Company replied
Company details
Written by the company
The Breezeedoo Pet Collar combines comfort, durability, and style for your cats and dogs. Made from soft, high-quality materials, it offers an adjustable fit to accommodate various sizes. With a quick-release buckle for safety, this collar ensures your pets are safe and comfortable. Personalization options are available for added security, making it the perfect accessory for your furry friends.
Contact info
United States
- breezeedoo.com
4.1
Great
222 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from BREEZEDO
Hi Chris,
Thank you for your feedback — we’re glad to hear your order arrived on time and everything went well. We appreciate you giving Breeze a try!
Let us know if you need any support down the line.
Warm regards,
Allan from Breeze
Great customer service.
I ordered the wrong item and immediately upon placing the order realized my mistake and sent an email. I got a response within minutes that someone would look into it and get back to me. The next morning I had an email that my order had been changed to the item I wanted AND I was being refunded because it was less than the one I paid for. Unfortunately, they still shipped the wrong one. But, upon their request, I sent them picture of the wrong item. They not only sent me the correct one but told me to keep just the wrong one. I am very pleased and quite impressed with this company's customer service. Keep it up and God bless.
July 18, 2025
Unprompted review
Reply from BREEZEDO
Hi Denise,
Thank you for taking the time to share your experience. We're glad we were able to assist quickly and get the correct item out to you, even if there was a hiccup along the way. We truly appreciate your patience and understanding.
It means a lot to hear that you’re pleased with our customer service — we’ll be sure to share your kind words with the team.
Thanks again for your support, and we’re always here if you need anything in the future.
Warm regards,
Allan from Breeze
First class service
Encountered a problem which was speedily dealt with to my satisfaction. Very sympathetic and helpful staff from start to finish.
July 16, 2025
Unprompted review
Reply from BREEZEDO
Hi Judith,
Thank you for your kind feedback. We’re glad we were able to resolve the issue quickly and that our team provided the support you needed throughout the process.
We truly appreciate your trust and are always here if you need anything in the future.
Warm regards,
Allan from Breeze
Company is hiding some important facts about their products. Extremely slow and questionable shipping.
Very vague, to the point of deception, that the products are manufactured in and shpped from China. The company ia NOT physically located in the US! Do a simple Google search of 30n North Gould Street, Sheridan, WY. Its a front for numerous fraudulent LLC's. Charged my credit card before shipment. Was still waiting for delivery 8 days after ordering.
USPS Tracking number they provided did not even come back to their company in USPS Informed delivery
Their emails are obviously AI generated.
Company does not reveal where their products are manufactured.
A deep dive shows CHINA.
Not real confident of the quality / quality control
These are also expensive and their refund policy is very draconian to customers, since this is ( if it shows up ) going to take nearly 2 weeks from date of order to arrive, the 30 days policy is really more like 14 at best, if "business days" 10. Now, despite providing everything, other than personal information, in this 2 star review, Trustpilot will drop it if I don't continue to respond? Excellent way to skew your review data to the positive side.
July 7, 2025
Unprompted review
Reply from BREEZEDO
Hi DBP,
Thank you for your feedback. We’re sorry to hear about the concerns you’ve experienced — that’s certainly not the experience we aim to provide.
To clarify, orders are typically processed and shipped within 1–2 business days, and standard delivery takes 7–10 business days. However, occasional delays can occur with the courier, and we understand how frustrating that can be. We’re currently working on improving tracking visibility and shipping accuracy with our carriers.
We also want to share that because we serve customers globally, we operate multiple fulfillment hubs outside the U.S. to help streamline shipping and reduce costs. That said, all products go through quality checks before being dispatched.
Regarding the payment and return policy — payment is captured at the time of order (as is standard across online platforms), and our 30-day return window begins upon delivery, not the order date. If a delay occurs in transit, we’re always willing to work with you to make things right.
Please feel free to contact us at support@breezeedoo.com with your order number — we’ll be happy to assist further and ensure this gets resolved for you.
Warm regards,
Allan from Breeze
Your website was very easy to use
Your website was very easy to use. It came in the mail without being tore open, and my cat doesn’t mind it at all.
July 9, 2025
Unprompted review
Reply from BREEZEDO
Hi Debbie,
Thank you for taking the time to share your feedback! We're glad to hear your package arrived safely, and that your cat is comfortable with the product.
If you ever have any questions or need support, we're just an email away.
Warm regards,
Allan from Breeze
Great for my pets
Great for my pets. I love that they dont have a lot of awful chemicals. I have several allergies and this is good for me too.
July 14, 2025
Unprompted review
Reply from BREEZEDO
Hi Rebecca,
Thank you for taking the time to share your feedback! We're so glad to hear that our products are working well for your pets—and that they're gentle enough for you, too. Creating safer solutions for both pets and their people is exactly what we aim for.
Let us know if there's anything we can help you with!
Warm regards,
Allan from Breeze
Reply from BREEZEDO
Hi David,
Thank you for taking the time to share your feedback. We're glad to know our team was able to assist you in a courteous and timely manner.
If there's anything else we can do, please don’t hesitate to reach out.
Warm regards,
Allan from Breeze
Best All Around: lasting, cheaper, no chemicals
I bought the cat and dog collar combo, so convenient by the way, about 8 months ago and I was impressed with the results! Once I put the collar on my pets, I literally saw fleas jumping off of them! I was skeptical at first, but that definitely convinced me. They really do last for around 8 months. I just ordered some new ones for my pets last week. Way better than a Seresto collar, lasts the same amount of time, way cheaper, and no nasty chemicals on your pet. This is the best all around!
July 6, 2025
Unprompted review
Reply from BREEZEDO
Hi Nadia,
Thank you so much for sharing your experience! We're thrilled to hear that our collars worked so well for your pets—and that you noticed results right away.
We truly appreciate your trust in our products and are so glad you're back for more!
If you ever have any questions or need assistance, feel free to reach out—we’re always here to help.
Best regards,
Allan from Breeze
2 BIG problems with this company
2 problems with this company….#1 they only ship out your order if you report them to PayPal/credit card company. #2 it took me until tonight to finally realize that my dogs itching & scratching problem started when I put the collar on him. He has been scratching his face, neck & ear area (aka the area that the collar sits on him) so bad that his ears have swelled up and became hot & inflamed. It’s the saddest thing. I ripped it off of both my dogs and threw them in the trash. A complete waste of $78. NEVER AGAIN!!!!
July 1, 2025
Unprompted review
Reply from BREEZEDO
Hi Leslie,
Thank you for sharing your experience, and we’re truly sorry to hear about the reaction your dogs had. That’s never the outcome we want for any of our customers or their pets. We take situations like this seriously, and your feedback is important in helping us improve.
If you're open to it, we’d appreciate the opportunity to look into this further and assist you directly. Please reach out to our support team at support@breezedo.com so we can help make things right.
Your satisfaction and your pets’ well-being are our priority, and we’d like to do everything we can to support you.
Best regards,
Allan from Breeze
Disappointed in the product
I purchased 2 flea collars for my two cats and after a week of the collars being on them they both are still itching like crazy and I just read an article that essential oils are toxic to cats i feel like it was a waste of money and I wish I could get my money back
June 23, 2025
Unprompted review
Reply from BREEZEDO
Hi Tiffany,
Thank you for sharing your feedback, and I'm really sorry to hear that the collars didn’t meet your expectations. We understand how frustrating it can be when a product doesn't provide the relief you hoped for—especially when it comes to your pets' comfort and safety.
Our collars are carefully formulated with low-concentration plant-based ingredients designed to be gentle and safe for cats over 7 weeks old. However, we also understand that each cat may react differently, especially if there's an existing infestation or sensitivity involved.
We’d love the chance to assist you further and see what we can do to make this right. Please reach out to our support team at support@breezedo.com so we can look into your order and explore the best solution.
Your satisfaction is important to us, and we're here to help.
Best regards,
Allan from Breeze
A Wonderful Company
A Wonderful Company with Great Customer service , kind and caring and responded right away to my Questions !
June 25, 2025
Unprompted review
Reply from BREEZEDO
Hi Nancy,
Thank you so much for your kind words! We're truly happy to hear that you had a positive experience with our customer service team. Your satisfaction means the world to us, and we’re always here if you need anything in the future.
Best regards,
Allan from Breeze
The collar smells very nice and it's…
The collar smells very nice and it's stopped my cat from itching and has improved her skin I definitely prefer it to drops and seems to work a lot better.
Also she's not getting traumatised by me trying to get the drops onto her so she's much happier!
June 26, 2025
Unprompted review
Reply from BREEZEDO
Hi Teebee,
Thank you for sharing your experience! We’re so glad to hear that the collar has helped your cat feel more comfortable and that it's made things easier for both of you. It's great to know she's happier without the stress of applying drops. If you ever have any questions or need assistance, we're always here to help!
Best regards,
Allan from Breeze
Great customer service
The customer service I received was amazing! I have 6 cats and they are all wearing their collars. I’m waiting to see if the collars live up to the praise and wonderful reviews that I’ve read. So far I am very pleased with this company.
June 24, 2025
Unprompted review
Reply from BREEZEDO
Hi Faith,
Thank you for your kind words!
We're so glad to hear you're happy with the customer service you received and that all six of your cats are comfortably wearing their collars. It means a lot that you’ve chosen us, and we’re hopeful the results will speak for themselves in the coming days.
If you have any questions or need assistance along the way, feel free to reach out at support@breezedo.com — we're always here to help!
Best regards,
Allan from Breeze
I just received the three cat collars…
I just received the three cat collars today. My cats stay indoors but I have a dog that goes out and back in, probably carrying a flea or two. I trust the collars will protect my cats from fleas and ticks.
Thanks
June 24, 2025
Unprompted review
Reply from BREEZEDO
Hi BethAnn,
Thank you for your feedback!
We're glad to hear your collars have arrived safely. It’s great that you’re being proactive—having a dog that goes in and out can definitely increase the risk of bringing fleas indoors. The collars are designed to provide continuous protection, so your indoor cats should be well-guarded.
If you have any questions or need assistance, feel free to reach out to us at support@breezedo.com. We’re here to help!
Best regards,
Allan from Breeze
Buyer beware
Buyer beware! Any flea collars that use essential oils will be toxic to your cats. You can read the science about essential oils and felines. They cannot process essential oils through their liver.
No topical products or flea collars for cats should ever have essential oils in them!
June 24, 2025
Unprompted review
Reply from BREEZEDO
Hi there,
Thank you for sharing your thoughts.
We understand your concerns regarding essential oils and their safety for cats. Please rest assured that our collars are specially formulated in safe concentrations and undergo careful processing to ensure they are suitable for feline use when used as directed.
If you experienced any issues or have questions, we kindly invite you to contact our Customer Support team at support@breezedo.com. We're more than happy to assist you and help resolve any concerns you may have.
Best regards,
Allan from Breeze
GAME CHANGER
Not only do you have excellent response to emails but this product is AMAZING before my cats would literally run and hide because they could smell the harsh chemical in the topical flea and tick medication. Not only that, I live in the state of Florida and we are notorious for both. I had a cat that was suffering big time. I'm talking completely chewed up and she kept licking and digging no matter what I did for her. As soon as I put the collar on within an hour she completely stopped licking and scratching. I was spending upwards of $135 every 2 months for flea and tick treatment. I'm on a fixed income so this is not feasible but I 100% recommend this product. It's a total game changer
June 19, 2025
Unprompted review
Reply from BREEZEDO
Thank you so much for sharing your experience, Amelia!
We're truly thrilled to hear how much of a difference the collar has made for your cats—especially your girl who was suffering. It’s wonderful to know that the product brought her relief so quickly and gave you peace of mind, especially in Florida where flea season can be relentless. Your story is exactly why we do what we do.
If you ever need support or have questions in the future, we’re just an email away at support@breezedo.com.
Best regards,
Allan from Breeze
I ordered these for my cats and never…
I ordered these for my cats and never received them.. Now im running around sending emails almost daily trying to get my money refunded for a product i never recieved… they were quick to say they were delivered but not to my door…I literally live in an apt community and they delivered it to the boxes but instead of delivering to my address they just set the package ontop of the mailboxes so anyone could of stolen them. I’ve already purchased some other flea collars for my cats and just want my money bak…Beware of this company they have a US address in Wyoming but ship their products from China…
June 10, 2025
Unprompted review
Reply from BREEZEDO
Hi Alysia,
Thank you for sharing your experience, and we’re truly sorry for the frustration and inconvenience this has caused. We understand how upsetting it is not to receive your order as expected.
While our fulfillment team uses tracking information provided by the carrier to confirm deliveries, we know that delivery to shared mailbox areas can sometimes result in packages going missing. We take this seriously and want to make it right for you.
Please reach out to us at support@breezedo.com so we can further assist with your refund request or explore a suitable resolution. Your satisfaction is important to us, and we appreciate your patience and the opportunity to help.
Best regards,
Allan from Breeze
Very compassionate company
I placed an order for my dog and then my dog passed away by getting hit by a car. I had to cancel my order and they were very understandable and cancelled my order.....they are going to refund me......
I'm very impressed with this company
June 7, 2025
Unprompted review
Reply from BREEZEDO
Dear Cherie,
Thank you for sharing your story with us. We’re so sorry for the loss of your beloved dog. We’re glad to hear you are satisfied with our service and that we could assist you with your order cancellation and refund.
We truly appreciate your kind words and are here for you anytime you need us.
Best regards,
Allan from Breeze
The products live up to their name
The products live up to their name. My dog is very sensitive to certain things and she can handle the collars amazingly.
June 7, 2025
Unprompted review
Reply from BREEZEDO
Hi Brittany,
Thank you for sharing your experience! We’re happy to hear our collars work well for your sensitive dog.
We truly appreciate your kind words and are here for you anytime you need us.
Best regards,
Allan from Breeze
When I asked a question about my…
When I asked a question about my package and they returned my answer right away.
May 28, 2025
Unprompted review
Reply from BREEZEDO
Hi Douglas,
Thank you for the kind words!
We’re so glad to hear that you received a prompt response and that we could assist you quickly. If there’s anything else you need, please don’t hesitate to reach out.
Best regards,
Allan from Breeze
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.