Brello Health Reviews 3,702

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 3,312 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often reporting significant weight loss and praising its effectiveness in controlling hunger and cravings. Many people also highlight the professionalism and caring nature of the staff, along with the excellent quality of the products. However, some people were dissatisfied with customer service, mentioning slow response times and difficulty reaching a live person or getting consistent information. There were also occasional issues with order updates and delayed shipments, with a few customers noting that their orders arrived late or that they experienced confusion regarding their dosage or refills.

What people talk about most

Product

Users describe positive interactions with the product. Many reviewers report significant weight loss, with... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the excellent and helpful... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report positive experiences, highlighting... See more

Response time

Reviewers highlight ambiguous aspects of response time. Many customers praise the quick responses to... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Couldn’t control my hunger or eating habits until Brello. Only reason I gave 4 stars and not 5 is because I am only in six weeks. With that being said, the process was easy to get started. Any ques... See more

Company replied

Rated 5 out of 5 stars

They were a reasonable price on tirzepatide before others started lowering their prices. I’ve had delayed shipping once when they were having difficulty keeping up with demand. I lost 74 pounds in 6 m... See more

Company replied

Rated 5 out of 5 stars

Lost 140lbs. Keeping it off. Insurance won't cover. Brello was there when others were not. Healthier choices, exercise are crucial, but the compounded tirzerpatide took away the noise. THANK... See more

Company replied

Rated 5 out of 5 stars

Brello has been great get my meds on time communication the whole time app is great helps keep me on track. I used my Fsa card and my company so picky on approval Brello was so helpful in Fsa consta... See more

Company replied


Company details

  1. #43 of 60 best companies in Wellness Program

Written by the company

Brello Health is a wellness-first brand dedicated to metabolic wellness, longevity, and ongoing support for women. Through Brello, members can connect with healthcare providers for clinician-prescribed treatment options and explore a broader wellness experience that includes educational resources, community support, and lifestyle-focused tools. Brello’s approach is designed to help women feel supported, informed, and more confident in their health journey.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
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Rated 5 out of 5 stars

I recommend this company to anyone who…

I recommend this co9mpany to anyone who is interested in starting these meds. Using them has been easy and efficient. I am about to receive my 3rd (or 4th) shipment. I have lost 100 lbs over 2 years, but the first year was not with Brello and I used semaglutide. Now I am using tirzipitide. 20 pounds to go...maybe, but I am happy where I am now.

April 13, 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you for taking the time to share this, Alicia.

We’re really glad to hear the process has felt easy and efficient for you, and that things have been going smoothly with your shipments. It’s also great to know you’re feeling happy and comfortable with where you are right now.

We appreciate your recommendation and your trust in Brello.

Rated 5 out of 5 stars

5 Stars

I have had a wonderful experience with brello. It's easy to get a hold of someone to chat with. I also waited on hold and was able to talk to a live person when I needed to. I've been with brello over a year and the product is consistent, delivery is consistent and help along the way is always there.

Not to mention I have lost 52 lb! Very happy with my results and my choice of providers

April 13, 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Thank you so much for sharing this.

It’s great to hear that reaching our team has been easy and that you’ve been able to speak with someone directly when needed. Consistency in both service and delivery is something we really aim to get right, so it means a lot to know that’s been your experience.

We appreciate your trust over the past year and are glad to have you with Brello.

Rated 5 out of 5 stars

Brello always has my back!

Brello always has my back. For over a year now the product and process have been top notch. Whether it's timing or fulfillment, I give them an 11 out of 10 everytime!

April 13, 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi Michael,

Thank you so much for sharing this—we really appreciate your continued trust over the past year. It means a lot to hear that both the product and the process have consistently met your expectations.

We love the “11 out of 10” feedback—that’s exactly what we strive for! We’re grateful to have you as part of Brello and look forward to continuing to support you.

Rated 5 out of 5 stars

excellent service

This is great service and I don’t have to remember to order my dogs next Brello tabs!!

April 13, 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi Marlene,

Thank you so much for sharing this—we’re really glad to hear the service has made things easier for you and that you don’t have to worry about remembering your next refill. That’s exactly the kind of convenience we aim for.

We appreciate your kind words and are happy to have you with us!

Rated 3 out of 5 stars

Feeling disappointed

I started out in October. I've only lost 16 pounds in 6 months. My weight goes up 2 and then down 2. My first 2 months were great, but these last 4 have been a roller coaster. Started Tirezepatide last week I just I'll give it a chance.

April 13, 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi Dorla,

Thank you for sharing your experience—we hear you, and we’re really sorry the last few months have felt frustrating after a strong start. It can be discouraging when progress feels inconsistent, especially after putting in consistent effort over time.

Weight changes can fluctuate for many reasons. You can reach out to your provider at any time by sending them a message through your account or giving them a call, and they can review your progress and help guide next steps if needed.

We really appreciate your patience and openness in sharing this, and we’re here to support you as you continue your journey.

Rated 3 out of 5 stars

Brello has been great with on time with delivery however refill timing needs to be reconsidered

Brello has been great with on time delivery.
However, they need to revisit the refill timing. I currently have 6 months of product that is in my fridge which will have to be used past the use by date.
I have emailed to try to resolve this but have had no response.

April 13, 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi Linda,

Thank you for sharing your feedback—we’re really glad to hear your deliveries have been on time, but we’re sorry for the frustration around refill timing and the lack of response to your email.

We understand how concerning it is to end up with more medication than expected, especially when you’re trying to stay aligned with usage and expiration timelines. We appreciate you flagging this, and we hear you on the need for clearer communication and better alignment around refills.

You can manage and adjust your renewal date directly through your patient dashboard, which can help you better control timing going forward. We’re also actively working on improving responsiveness so concerns like this are addressed more quickly.

Thank you again for taking the time to share this—it genuinely helps us improve.

Rated 5 out of 5 stars

Success!!!

I have lost so far 73 pounds in about 6 months. This has been the only thing that has been successful for me. I had the sleeve numerous years ago and tried Jenny Craig, Nutri System, and other programs, too many to mention. I couldn’t be happier in my new venture and also my son is on same program. My sister as well!!

April 13, 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi Susan,

Thank you so much for sharing this—we’re truly happy to hear about your success and we’re honored that Brello has been part of your journey after trying so many other approaches.

It’s also really special to hear that your son and sister are on the program too—that kind of shared support can make such a difference.

We’re grateful to have you with us and are cheering you on as you continue your progress!

Rated 5 out of 5 stars

Brello has been exceptional!!

Brello has been exceptional in my experience. Thanks to their affordability I've been able to reach goals I never dreamed of achieving on my own. Thanks Brello for the help on my health journey!!

April 13, 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi Kati,

Thank you so much for sharing this—we truly appreciate your kind words! We’re so glad to hear Brello has been a helpful and accessible part of your journey.

Reaching goals that once felt out of reach is such a powerful feeling, and we’re honored to be part of that with you.

We’re grateful to have you with us and are here to support you every step of the way. 💜

Rated 5 out of 5 stars

My experience with Brello Health has been great

My experience with Brello Health has been great. We are completely satisfied with their products and their services to help lose weight have been phenomenal. You will be pleased!!

April 13, 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi Skee,

Thank you so much for sharing this—we really appreciate your kind words! We’re so glad to hear you’ve had a great experience with Brello Health and that both the product and support have been helpful on your weight loss journey.

It means a lot to know you’re satisfied with the service and feeling positive about your results. We’re grateful to have you with us and are always here if you need anything along the way!

Rated 5 out of 5 stars

Great Experience!

I learned of Brello through a facebook group that discussed GLP-1 meds. I was on Sema, but because of other health issues, my Dr's had always wanted me to be on Tirzepatide, however the price was our of reach. I've been on weight loss meds for nearly two years now (5 months with Brello)and with Brello I can afford to continue. Down 90lbs so far, no longer diabetic and very pleased with Brello and the team behind it.

April 10, 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi Wayne,

Thank you so much for sharing your experience—we’re really glad you found Brello and that it’s been a helpful and affordable option for continuing your GLP-1 journey.

It’s incredible to hear about your progress—It is a huge achievement, and we’re honored to be part of your continued care over the past few months.

We truly appreciate your kind words about the team and are so happy to hear you’re feeling well-supported and to be part of your wellness journey.

Rated 5 out of 5 stars

I love Brello

I love Brello! I have been with them since March 2025. I reached my goal weight and am now on maintenance. I have NEVER had any problems with my order or delivery. I could not be more pleased with the excellent service I have and continue to receive!!!

April 13, 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi Sandy,

Thank you so much for sharing this—we truly appreciate your kind words and your continued trust in Brello since March 2025. Congratulations on reaching your goal weight—that’s an incredible achievement, and we’re honored to be part of your maintenance journey.

It means a lot to hear that your experience with orders, delivery, and service has been consistently smooth. We’re grateful to have you with us and look forward to continuing to support you!

Rated 4 out of 5 stars

Would recommend

All processes have been pretty seamless from initial order to reorder. The technology piece could be better and easier. Price is reasonable, service was prompt from initial enrollment to reorders and I could not ask for better results.

April 13, 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi Sheila,

Thank you for sharing your experience—we’re really glad to hear the process has felt seamless from your initial order through your reorders, and that you’re happy with both the results and the service overall. That’s exactly what we aim for.

We also appreciate your feedback about the technology side. We hear you on wanting a smoother and more intuitive experience there, and that’s something we’re actively working on improving to make everything even easier for our patients.

Thanks again for taking the time to leave a review—we truly appreciate it!

Rated 5 out of 5 stars

Finishing my second month

I am finishing my second month and have lost about 12 lbs. I have other health issues that make some physical activities more challenging but once I add that back in, I expect the weight loss will increase. I haven't had negative side effects from the medication and it is easy and painless for me to administer.

April 13, 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi Amy,

Thank you for sharing your experience—we’re really glad to hear your second month has been going well and that you’ve had a positive, comfortable experience with the medication.

Managing other health considerations is a meaningful step, and it’s great that you’re being mindful of how activity will fit into your journey moving forward. We’re also happy to hear you haven’t experienced negative side effects and that administration has been easy for you—that ease really matters.

We appreciate you taking the time to share your update, and we’re here to support you as you continue your journey.

Rated 5 out of 5 stars

I was on the fence since all of these…

I was on the fence since all of these diet shots came out but my friends were all on Brello and all had great experiences and I know they did their deep dive into the product before using so I finally bit the bullet. I am down 13 lbs with another 20 to go and feel great. Thanks Brello

April 13, 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi Terry,

Thank you so much for sharing this—we’re really glad you decided to give Brello a try, especially after taking your time to do your research and hear from friends.

It’s great to hear you’re feeling good along the way—that progress is something to be proud of. We’re excited for you as you continue toward your next goal, and we’re here to support you every step of the way.

Thanks again for being part of Brello!

Rated 5 out of 5 stars

I love Brello they make things so…

I love Brello they make things so simple when it comes to questions. you can contact them or they also have a Facebook support group which I love ..So far it's helped me lose weight and feel so much better health wise.

April 13, 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi Raquel,

Thank you so much for sharing this 💜

We’re really glad to hear you’ve found the process simple and supportive, and that both our team and the community group have been helpful for you. It’s also wonderful to hear about your progress and that you’re feeling better health-wise—that’s what matters most.

We truly appreciate your kind words and are so happy to have you as part of the Brello community 😊

Rated 5 out of 5 stars

I’ve had a very positive experience…

I’ve had a very positive experience with Brello. From the beginning, their communication has been clear, timely, and professional, which made the entire process feel smooth and trustworthy. My medication shipments have consistently arrived well-packaged and in good condition, with careful attention to temperature control.

I also appreciate how straightforward their instructions and support have been. Any questions I’ve had were addressed quickly. Overall, Brello has provided a reliable and reassuring service, and I would feel comfortable recommending them to others looking for a dependable provider.

April 12, 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi Adhile,

Thank you so much for sharing this 💜

We’re really glad to hear your experience has been smooth and reassuring from the very beginning, and that communication, shipping, and packaging have all met your expectations. It’s also great to know our team has been able to respond quickly and support you whenever you had questions.

We truly appreciate your thoughtful recommendation and are happy to have you as part of the Brello community 😊

Rated 5 out of 5 stars

Ordering tirzepatide was so easy!!

Ordering tirzepatide was so easy at Brello. I received my order once my State of Georgia became active for Southend Pharmacy. Customer service has been great as well. The price is one of the lowest I have found. I am happy with Brello.

March 1, 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi Pam,

Thank you so much for sharing this 💜

We’re really glad to hear your ordering experience was smooth and easy, and that everything has gone well with your shipment and support along the way. It’s also great to know you’ve found our pricing competitive and the process straightforward once service became available in your state.

We truly appreciate your support and are happy to have you as part of the Brello community 😊

Rated 1 out of 5 stars

Disappointed at Week 5

I am in week 5, still hungry all the time, still having food cravings, am constantly fighting the urge to eat in hopes of seeing a change in the scales and very disappointed.

April 12, 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi Lori,

Thank you for sharing how you’re feeling—we hear you. It can be really discouraging to put in the effort and not see or feel the changes you were hoping for, especially a few weeks in.

Everyone’s journey is a little different, and it’s not uncommon for things like appetite and cravings to take time to shift. That said, you shouldn’t feel like you’re doing this alone or constantly struggling. Your experience matters, and it’s important that your plan is working for you.

We’d encourage you to connect with your provider so they can review how things are going and help guide next steps based on your current experience. If you need help reaching them, our team is here to support you.

We’re rooting for you and appreciate you being open about where you’re at. 💜

Rated 5 out of 5 stars

Brello has helped me get my life back

Brello has helped me get my life back. Everyone is always so helpful and quick to get answers for my questions. I absolutely love Brello and all its perks!!

October 15, 2025
Unprompted review
Brello Health logo

Reply from Brello Health

Hi Alisha,

Thank you so much for sharing this 💜

We’re truly happy to hear Brello has made such a meaningful difference for you and that you’ve felt supported and cared for whenever you had questions. It’s also great to know you’re enjoying the perks and overall experience.

We really appreciate your kind words and are so glad to have you as part of the Brello community 😊

Rated 5 out of 5 stars

Brello - Easy Process

Brello has been easy to work with to get GLP-1s for me. I have received my medication as expected and the process for intake and renewal has been easy. They have answered my questions in a timely manner. I would love to see improvements in the portal to make it easier to navigate and find information, but customer service has been helpful when I needed assistance.

April 12, 2026
Unprompted review
Brello Health logo

Reply from Brello Health

Hi Anne,

Thank you so much for sharing this 💜

We’re really glad to hear the process for intake, renewal, and receiving your medication has been smooth, and that our team has been able to respond to your questions in a timely way. We also truly appreciate your honest feedback about the portal navigation—that’s really helpful and will be shared with the team as we continue improving the experience.

We’re grateful to have you as part of the Brello community and are always here if you need anything 😊

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