The Brew Crew - Beer Distributor  Reviews 

479
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, efficient, and knowledgeable, often going above and beyond to assist with setup and queries. The service is frequently described as excellent, with many appreciating the quick turnaround times for orders and prompt delivery, often arriving the next day. People are also very satisfied with the products, noting their quality and how well they work, along with the ease of ordering and collection. However, some customers mentioned issues with packaging being too lightweight for heavy items, causing boxes to fall apart during delivery. A few other people also felt that there was a lack of explanation regarding an expired keg.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as helpful, friendly, and... See more

Service

Customers had positive experiences with service, consistently reporting excellent and brilliant service... See more

Product

People report positive experiences with products, highlighting their quality and ease of use. Many customers... See more

Order

Users describe positive interactions with order, highlighting the ease and speed of the process. Many... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We got our double tap kegerator recently from the brew crew. Couldn’t have been more helpful with their answering of questions and delivery time so we could be at home to see how to set up everything.... See more

Rated 5 out of 5 stars

Great communication from the start. The staff were very helpful. Delivery of the item was next day. Item was packaged really well and works perfectly. Definitely would do business again!

Rated 5 out of 5 stars

I placed the order online on a Saturday evening around 7pm and I received it on the Monday! 10/10. Had to contact Cistomer Service for some help regarding a further item required and they were very v... See more

Rated 5 out of 5 stars

Great service and staff are very efficient and helpful they even took time out to show how to clean my tap unit eventhough they were quite busy, will be back


Company details

  1. Beer Distributor

Written by the company

Over 22 years experience delivering kegs, gas, service and parts.


Contact info

4.9

Excellent

TrustScore 5 out of 5

479 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(479)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Day 2 of wedding

Day 2 of wedding. Ordered double taps cooler and two kegs. Delivered day before as requested, was set up by the brew crew delivery guy. A quick Q and A and we were up and running. A very simple straightforward transaction with no fuss. What they do they do it very well.

July 9, 2023
Rated 5 out of 5 stars

Great service

Great service. I selected Pickup before I jumped in the car and my order was waiting right inside the door when I arrived. Quick, seamless handover and I was on my way again! Will use again

July 5, 2023
Rated 5 out of 5 stars

excellent

They arrived and collected promptly and were efficient and friendly. Deposit refunded within 48 hours. Would use them again for sure.

June 26, 2023
Rated 5 out of 5 stars

Confirmation keg

It was a really efficient service and brewcrew staff (Conor) was extremely friendly and helpful.
We got the keg for a house party after my son’s confirmation and it worked out brilliant.

May 10, 2023
Rated 5 out of 5 stars

Excellent Service

Ordered item from website that wasn’t actually in stock - I found out when I arrived to pick-up. However, this was dealt with extremely well by very helpful staff who were able to supply a suitable alternative.

May 9, 2023

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