Brewser Reviews 750

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent selection of craft beers, highlighting the opportunity to discover new and independent breweries. Many appreciate the innovative special boxes and collaborations, along with the fresh releases from chosen breweries. The customer service is frequently described as exceptional, with staff being quick, efficient, and very helpful in resolving issues. However, some people were dissatisfied with the delivery service, citing issues with lost packages and delays, particularly when Evri was the courier. Additionally, a few customers reported problems with their subscriptions, such as unexpected reactivations or receiving unwanted 'surprise' boxes.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising the excellent and varied selection... See more

Customer service

People report positive experiences with customer service, often describing it as excellent, superb, and among... See more

Subscription

Consumers find the subscription service to be ambiguous, with many praising its flexibility, reliability, and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising the hassle-free and quick delivery... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and efficiency in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been a member for a few months now and the monthly craft beers have been really excellent, much better than other beer clubs I've been in in the past. Plus their customer service seems really g... See more

Company replied

Rated 5 out of 5 stars

The best beers direct from some of the best breweries in the UK, straight to your door. An ever rotating range of some smaller interesting breweries paired with the site's resident breweries who repre... See more

Company replied

Rated 5 out of 5 stars

Really impressed with Brewser. I've been ordering cases from them for over 12 months now. Love the beers and the selection available, and their customer service has always been exemplary. I think the... See more

Company replied

Rated 5 out of 5 stars

Excellent beer and hassle free delivery to your door. Love the brewers recommendations on the info sheet and the occasional freebies (stickers, beer mats, etc). The subscription service is very reliab... See more

Company replied


Company details

  1. Beer Distributor
  2. Beer Store

Written by the company

Brewser is the world's first direct-from-brewery beer subscription service. We work with the UK's leading independent breweries to connect more people with great beer and to support the breweries who give a damn about the liquid inside the can. Every brewery in our lineup has been taste-tested by a team with more than two decades of experience in independent brewing, and every box is picked, packed and shipped direct from the people that brewed it, from their cold store to your front door. Our members can choose their brewery each month or leave it to us. Boxes start from £29 including free mainland UK delivery. Learn more at brewser.beer.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

750 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Brewser so far, 4 months in

It's been a refreshing change to be able to manipulate deliveries myself.
The beer quality has been outstanding too.
No negatives at all so far and this isn't my first dabble with such beer purveyors.

June 9, 2026
Unprompted review
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Reply from Brewser

Hey thanks for taking the time to leave your review. We are thrilled to hear that all is going well with your subscription. We appreciate you choosing Brewser!

Rated 5 out of 5 stars

Great experience for craft beer lovers

Today I received my 3rd delivery of superb craft beers 🍻 from Brewser. Their customer service has been outstanding keeping me informed on the progress of these products coming this time from the Ossett brewery in Yorkshire. They arrived this morning and I was excited to open the box 📦 and line up the beers for a look at their styles before heading for the fridge. I’m new to Brewser as mentioned earlier it’s only been my 3rd delivery 🚚 as a craft beer fanatic it’s been a great experience and I’ve got a friend to thank for introducing me otherwise I’d never have known about Brewser. I’d recommend any other beer connoisseurs to use this experience as the selection available is varied for different beer styles and a wide range of breweries from all over these islands and further afield 👌

June 6, 2026
Unprompted review
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Reply from Brewser

Hey Mark, Thank you for such kind words and for leaving this review. We are so pleased to hear that this has been a greta start for you and that you are really enjoying your subscription. Our customer service is something we care a great deal about. Thanks for choosing Brewser and for recommending us.

Rated 5 out of 5 stars

Fantastic sub service

Fantastic sub service

June 4, 2026
Unprompted review
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Reply from Brewser

Hey Daniel. Thank you so much for the review and for choosing Brewser! Really appreciate it.

Rated 5 out of 5 stars

The best subscription service I've ever used.

The best subscription service I've ever used. The monthly specials are always so good, giving me the opportunity to try fantastic independent breweries that I never would have discovered otherwise, and on top of that some excellent resident breweries. I also love the flexibility, process an order early, delay one, skip one, and unlike most other subscription services you can even cancel at the click of a button if you so choose. And to top it off, absolutely perfect customer service.

May 31, 2026
Unprompted review
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Reply from Brewser

Hey Mark, Thank you so much for your kind words here. It truly means a whole lot to us. Thank you so much for choosing us!

Rated 5 out of 5 stars

Intro pack

Well packaged delivery. Really enjoyed the Arbor Ales intro pack. Will likely order again

March 26, 2026
Unprompted review
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Reply from Brewser

Hey. Thanks for taking the time to leave your review. Thrilled to hear your experience had been great so far. Thanks for choosing Brewser!

Rated 5 out of 5 stars

Brewser 👌🏻

Really good choices of beers each month, from different breweries across the UK. Also from time to time have a chance to have some different beers from other countries.
The new/updated site is simple and easy to use, chop & change as much as you want.

May 31, 2026
Unprompted review
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Reply from Brewser

Hey Paul. Thanks for taking the time to leave the review. Thrilled to hear that all is working well for you. Thanks for choosing Brewser!

Rated 5 out of 5 stars

Brilliant company

Brilliant company
My beer case arrived very quickly

May 30, 2026
Unprompted review
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Reply from Brewser

Hey Jamie. Appreciate the review thank you. Thrilled to hear all is working well with your subscription. Thanks for choosing Brewser!

Rated 5 out of 5 stars

Brewser are the kings

Brewser are the kings of the subscription world. Need great beers at a great cost, convenience and freshness. Come to Brewser.

You can cancel, pause, swap at ease and the customer service is second to none.

May 29, 2026
Unprompted review
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Reply from Brewser

Hey Jack. LOVE your words here. Thanks so much. We truly appreciate your support. Thanks for choosing Brewser!

Rated 5 out of 5 stars

Fantastic beer subscription option that…

Fantastic beer subscription option that allows you to control the breweries. Far superior to all other beer subscription boxes in have used

May 29, 2026
Unprompted review
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Reply from Brewser

Hey Henry. Thank you so much for leaving your review. Thrilled to hear that your subscription is working well for you. Thanks for choosing Brewser.

Rated 5 out of 5 stars

Take the hassle out of finding great beer

These guys take all the hassle out of finding and testing local independent breweries. Very easy to use and the beer is great too.

May 28, 2026
Unprompted review
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Reply from Brewser

Hey Digby. Love your words here. Thats what were all about. Thanks for choosing Brewser!

Rated 5 out of 5 stars

Been a subscriber before day one

Been a subscriber before day one. Beer Fridge Podcast highly recommend..

May 28, 2026
Unprompted review
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Reply from Brewser

Hey Gavin. Appreciate the review. Many thanks for your long term loyalty it truly does mean a lot to us. Thanks for choosing Brewser!

Rated 5 out of 5 stars

Excellent beer and hassle free delivery…

Excellent beer and hassle free delivery to your door. Love the brewers recommendations on the info sheet and the occasional freebies (stickers, beer mats, etc). The subscription service is very reliable and means you can try different beers each month that you might not be able to find elsewhere.

May 28, 2026
Unprompted review
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Reply from Brewser

Hey. Thanks for taking the time to leave the review. We really appreciate it. We are thrilled that you are happy with your subscription and that all is working well. Thanks for choosing Brewser.

Rated 5 out of 5 stars

The best beer subscription around!

Great rotating selection of the best in UK Craft beer, made really simple

May 15, 2026
Unprompted review
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Reply from Brewser

Hey Samuel. Appreciate you taking the time to lave a review. Pleased to hear that your happy with the choice of beer son offer each month and the process is easy for you. Thanks for choosing Brewser.

Rated 5 out of 5 stars

Fantastic selection of beer

Fantastic selection of beer, good promotions, quick delivery

May 28, 2026
Unprompted review
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Reply from Brewser

Hey Gavin. Thanks for the review. Really means a lot to our small business. Pleased your happy with your subscription. Thanks for choosing Brewser.

Rated 5 out of 5 stars

Super choice of the freshest craft…

Super choice of the freshest craft beers from around the country backed up with exceptional customer service!

May 28, 2026
Unprompted review
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Reply from Brewser

Hey Gavin. Thank you for the kind words. Super fresh beer and excellent customer service or two of the many things we are very passionate about. Thanks for choosing Brewser!

Rated 5 out of 5 stars

Fantastic beers and customer service

Great company, excellent beers, and really good customer service whenever there’s been an issue (rare!)
Highly recommend

May 28, 2026
Unprompted review
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Reply from Brewser

Hey Andrew. Many thanks for the kind words and taking the time to leave your review. We are thrilled that everting is working out ok for you. Thanks for choosing Brewser.

Rated 5 out of 5 stars

Great subscription service with quality…

Great subscription service with quality breweries and good value. Great customer service too

May 28, 2026
Unprompted review
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Reply from Brewser

Hey Craig, we appreciate your kind words. Great beers and great customer service is two things we are passionate about. Really pleased to hear that your happy with your subscription. Thanks for choosing Brewser.

Rated 5 out of 5 stars

The Best Beer Sub

Always a good range of beer and any issues are ironed out straight away. No problems skipping months or even cancelling. Great value too.

May 27, 2026
Unprompted review
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Reply from Brewser

Hey Craig. Many thanks for the review. Pleased to hear that your happy with your Brewser subscription. Thanks for choosing us.

Rated 4 out of 5 stars

Great beer to your door

Great beer to your door

April 16, 2026
Unprompted review
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Reply from Brewser

Hey Michael. Thanks for the review. Thats exactly what we are about. Great beer, delivered fresh from the brewery, direct to your front door. Thanks for choosing Brewser.

Rated 5 out of 5 stars

10/10 can't recommend enough

Great selection from each brewery I've chosen, always their freshest releases. Really great way of getting top top beers on more of a budget.

May 19, 2026
Unprompted review
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Reply from Brewser

Hey Patrick. Thanks for your review. Were thrilled to hear that the Brewser experience is working well for you. We appreciate your support.

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