The product is so far good, bud it wasn't packaged well for transport. That's why the basket on the sieve got several dents, probably as a result of improper handling during transport. I had to stra... See more
Company replied
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I recently ordered from Brewtaurus and have been very happy with the overall quality of the equipment — sturdy, well-finished, and thoughtfully designed. The real highlight, however, is their cus... See more
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Product fine, but no response to the messages I sent. Update, the product broke after using once. Asked for a refund. Strange that i get no email response but you do comment on this site? Anot... See more
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I ran across an issue on my brewing setup. Dan answered on my email with no wait at all. He assisted on resolving the issue, and was supportive throughout the whole deal. It would be good if everyone... See more
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Company details
Written by the company
Welcome to BrewTaurus, where passion for brewing meets innovation and craftsmanship. Our journey began with a simple mission: BrewTaurus seeks to create and promote a wide range of home brewing equipment with a high level of service for a reasonable price. Our Story BrewTaurus was founded by Dan, a man who took his love for brewing and turned it into something bigger (and more delicious). From day one, we’ve been laser-focused on three things: delivering unbeatable customer service, supporting the brewing community, and making high-quality equipment accessible to everyone. Because why should great beer be reserved for the pros? Thank you for being part of the BrewTaurus journey. Whether you’re taking your first brewing steps or perfecting your craft, we’re here to ensure every batch is better than the last.
Contact info
Dělnická 5, 17000, Praha, Czech Republic
- info@brewtaurus.com
- brewtaurus.com
4.7
Excellent
69 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Reply from BrewTaurus
Thank you, Dragos! Glad to hear you’re happy with the products and found them to be a great value. Wishing you lots of great brew days ahead! 🍻 Dan from BrewTaurus
Product fine
Product fine, but no response to the messages I sent.
Update, the product broke after using once. Asked for a refund.
Strange that i get no email response but you do comment on this site?
Another update, customer service is awesome!
There was an issue with the basket i bought but this complaint was handled with care, professionalism and solved beyond my expectations.
I will surely shop here again!
Thanks, Dan!
May 2, 2025
Reply from BrewTaurus
Hi Ric, thank you again for your feedback. We’ve just found your email – unfortunately, it had landed in our spam folder, which is why you didn’t receive a reply sooner. I'm very sorry about that.
We’re also really sorry to hear the product broke after just one use. That shouldn’t happen, and of course we’ll fully refund you. Alternatively, if you're still interested, we’d be happy to offer you a free upgrade to our improved version.
We've already replied to your email. We’d really appreciate the chance to make things right.
Cheers,
Dan from BrewTaurus
//
Hi Ric, thank you for your feedback. I’m really sorry to hear we missed your messages — that’s not the experience we aim to deliver. I’ll look into what happened and make sure we improve. If there’s anything still unresolved, please feel free to contact me on info@brewtaurus.com. I’d love to make it right. Cheers, Dan from BrewTaurus
Top materiais and great construction
Top materiais and great construction.
Highly recommended.
April 17, 2025
Reply from BrewTaurus
Thank you, Joao! Really glad you’re happy with the quality and build of our equipment. Appreciate the recommendation – happy brewing! 🍻 Dan from BrewTaurus
Fast delivery and good packing
Fast delivery and good packing. Free delivery was for sure a plus!
April 24, 2025
Reply from BrewTaurus
Thank you! Glad to hear the delivery was fast and the packaging met your expectations. Enjoy the gear, and happy brewing! 🍻 Dan from BrewTaurus
👍👍👍👍👍👍👍👍👍👍👍👍👍
April 1, 2025
Reply from BrewTaurus
Thanks a lot, Anders! Really appreciate the thumbs up – happy brewing! 🍻 Dan from BrewTaurus
Very friendly and customer oriented…
Very friendly and customer oriented contact and Service.
March 26, 2025
Reply from BrewTaurus
Thank you, Christoph! I really appreciate your feedback. I'm glad you felt well taken care of — we always strive to provide friendly and customer-focused service. If there’s ever anything we can improve or help you with, just let me know. Cheers! 🍻 Dan from BrewTaurus
Works perfectly!
March 4, 2025
Reply from BrewTaurus
Thank you, István! I’m really glad to hear everything’s working perfectly. Wishing you lots of great brew days ahead – cheers! 🍻 Dan from BrewTaurus
Reply from BrewTaurus
Thank you, Jose! Glad to hear you’re getting good efficiency – wishing you many more great brew days ahead! Cheers! 🍻
All good
All good, quick shipment and support. I had few questions about B40l and got a very detailed answer. Really happy with my purchase.
March 5, 2025
Reply from BrewTaurus
Thank you, Alexey! We're glad to hear that everything went smoothly and that you’re happy with your B40L. It was a pleasure assisting you, and we’re always here if you have more questions in the future. Enjoy brewing, and cheers! 🍻
I ran across an issue on my brewing…
I ran across an issue on my brewing setup. Dan answered on my email with no wait at all. He assisted on resolving the issue, and was supportive throughout the whole deal. It would be good if everyone had his level of customer support and service. I wish him and the rest of BrewTaurus team all the best in future business journey.
February 23, 2025
Unprompted review
Reply from BrewTaurus
Thank you so much for your kind words Dario! I'm really glad I could help you out and make your brewing experience smoother. At BrewTaurus, we always strive to provide the best support possible, and it means a lot to hear such positive feedback. Wishing you many successful brews, and if you ever need anything, don’t hesitate to reach out. Cheers! 🍻
Very professional Shop
Very professional Shop. Excellent Equipment an very short delivery times. Highly appreciated.
I can recommend this shop.
Best regards
Thomas
December 19, 2024
Reply from BrewTaurus
Thank you, Thomas! We truly appreciate your kind words and recommendation. We're delighted that you're satisfied with our equipment and fast delivery. If you ever need anything, don’t hesitate to reach out. Happy brewing! 🍻
Good products fast shipping
November 14, 2024
Reply from BrewTaurus
Thank you for your feedback! We're glad to hear you’re happy with our products and fast shipping. If you ever need anything or have any questions, feel free to reach out. Happy brewing! 🍻
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