Brick Borrow Reviews 

756
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 452 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that it is a brilliant way to enjoy building numerous Lego sets without excessive expense or filling up their homes with completed models. Reviewers love the wide selection of available kits, noting that the ordering and return process is simple and straightforward for everyone. However, some customers also noted that it can be quite difficult to secure popular larger sets. A few people experienced frustration with missing pieces or finding that occasional components were absent from their deliveries. Some reviewers also mentioned wishing for better website search features and improvements to the notification system for popular items.

What people talk about most

Product

Customers expressed great delight and satisfaction with the product, highlighting that it offers a... See more

Subscription

Consumers find subscription to be positive, with many reviewers expressing high satisfaction, highlighting... See more

Service

Reviewers highlight positive aspects of service, praising the straightforward ordering process, quick... See more

User experience

People report positive experiences with user experience, highlighting how easy the platform is to set up and... See more

Value for money

Clients share positive opinions on value for money, noting that it provides a cost-effective and affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great to borrow Lego rather than buying all the time - it saves money and space and is more eco friendly! We have had several lovely sets from Brick Borrow and really enjoy making them. Postage is f... See more

Company replied

Rated 5 out of 5 stars

It's a brilliant way to build lots of Lego sets without excessive expense or your home filling up with completed sets. Selection of sets great - currently building the just- released Downton... See more

Company replied

Rated 5 out of 5 stars

As a LEGO nerd with limited space, Brick Borrow is an absolute game-changer! 🤩 It’s a brilliant, reasonably priced way to enjoy building without worrying about where to store all the sets afterwards.... See more

Company replied

Rated 5 out of 5 stars

As a LEGO fan I was delighted when I found out that Brick Borrow was a thing. I subscribed right away and after taking some time looking at so many sets I picked my first sets (I was blown away by how... See more

Company replied


Company details

  1. Toy Library

Written by the company

Welcome to Brick Borrow - a sustainable monthly subscription service to borrow LEGO® at affordable prices.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

756 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(756)

430 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend this company for a…

Highly recommend this company for a Lego loving person/family who has no more space or funds for more Lego sets. Theres a good choice and the process is really straightforward. Great idea!

October 1, 2026
Unprompted review
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Reply from Brick Borrow

What a lovely recommendation - thank you!

We’re so glad you’ve enjoyed the choice of sets and found the borrowing process straightforward.

Brick Borrow is made for LEGO fans who want to enjoy more builds without needing extra space to store them!

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Rated 5 out of 5 stars

The service was great

The service was great, my daughter really enjoyed the sets, and the customer service has been second to none.

I would highly recommend you to anyone.

November 10, 2026
Unprompted review
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Reply from Brick Borrow

Thank you so much for your lovely review!

We’re delighted your daughter enjoyed the sets, and it means a lot to hear our team made such a positive impression.

Thank you for recommending Brick Borrow!

Rated 5 out of 5 stars

Great customer service

Can i just say, brick borrow just wasnt for me. I clearly over estimated how much free time I have...but what i can say is there customer service is exquisite. Extremely thoughtful and supportive during a hard time in my life. I just want to thank Cameron and the brick borrow team for fully understanding my situation

I cant say much towards the actual borrowing service as I never eventually used it. However like I said for there customer service, you know your in safe hands with them

November 9, 2026
Unprompted review
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Reply from Brick Borrow

Thank you for sharing such thoughtful feedback. We completely understand that Brick Borrow wasn’t the right fit for you, and we’re glad you felt able to talk things through with us during a difficult time!

We’ll pass your lovely message on to Cameron and the team. It means a lot to know you felt listened to and supported, even though you didn’t get the chance to try the borrowing service.

Wishing you all the very best and we really hope to welcome you back one day!

Rated 5 out of 5 stars

Great costumer service

Great costumer service, always helpful.
Lots of sets to choose from and a great chance to build sets you wouldn’t buy or have space for.

November 9, 2026
Unprompted review
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Reply from Brick Borrow

Thank you so much for your lovely review, Kerri!

We’re delighted you’ve found our team helpful and are enjoying the range of sets. It’s great to hear Brick Borrow is giving you the chance to try builds you might not otherwise buy or have room to keep!

Happy building!

Rated 5 out of 5 stars

I would recommend this to anyone who…

I would recommend this to anyone who loves Lego. This is a brilliant idea. I love Lego and had to many kits around the house. But been able to build a new kit every month then send it back is great. No more kits gathering dust.
Service is great fast turn around and great value for money.

November 8, 2026
Unprompted review
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Reply from Brick Borrow

Thank you so much for your lovely review, Andrew!

We’re delighted you’re enjoying a new build each month without adding to the sets gathering dust at home.

It’s great to hear you’ve found the service quick and good value. Thanks for recommending Brick Borrow to fellow LEGO fans!

Happy building!

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Rated 4 out of 5 stars

Brick Borrow service is great

Brick Borrow service is great, and if I ever need to contact the team with an issue they have always responded really quickly.

November 7, 2026
Unprompted review
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Reply from Brick Borrow

Thank you so much for your lovely review, Paul!

We’re delighted you’re enjoying Brick Borrow, and it’s great to hear our team has been quick to help whenever you’ve needed us.

Happy Building!

Rated 5 out of 5 stars

Amazing service

Amazing service! Would recommend :)

November 7, 2026
Unprompted review
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Reply from Brick Borrow

Thank you so much for your review, Matt!

We’re delighted you’ve had a great experience and really appreciate the recommendation!

Happy building!

Rated 5 out of 5 stars

Great way to build Lego

Great way to build Lego

November 6, 2026
Unprompted review
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Reply from Brick Borrow

Thank you so much, Liza!

We’re delighted you’re enjoying building with Brick Borrow!

Happy building!

Rated 5 out of 5 stars

An incredible subscription service

As a LEGO fan I was delighted when I found out that Brick Borrow was a thing. I subscribed right away and after taking some time looking at so many sets I picked my first sets (I was blown away by how many sets they actually have available). They arrived incredibly quickly with clear instructions on how to package and send back once you’re ready to return. I’ve found it incredibly easy to get in touch with them with any question I had and they replied quickly that same day. I would absolutely recommend to others who enjoy building Lego (and let’s be honest who doesn’t?!) 5 Stars 🌟 🌟🌟🌟🌟

November 6, 2026
Unprompted review
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Reply from Brick Borrow

Thank you so much for your wonderful review and five stars!

We’re delighted you found us and enjoyed exploring the library -choosing that first build can be quite a task when so many catch your eye!

It’s lovely to hear your sets arrived quickly, the return instructions were clear and our team could help with your questions.

Thank you for recommending us to fellow LEGO fans. Here’s to many more happy builds!

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Rated 5 out of 5 stars

A fantastic idea

This is a fantastic idea. I can't afford to buy multiple lego sets so having this subscription is great. Company is fantastic with keeping me up to date with the progress of my order. Would definitely recommend.

November 4, 2026
Unprompted review
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Reply from Brick Borrow

Thank you so much for your lovely review!

We’re delighted your subscription is helping you enjoy more LEGO builds without the cost of buying each set, and that you’ve felt well informed along the way.

Thank you for recommending us - your support means so much to the team!

Rated 5 out of 5 stars

Definitely recommend

My son absolutely loves choosing a different set to build. There is such a wide range of sets to choose from.

November 3, 2026
Unprompted review
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Reply from Brick Borrow

Thank you so much for your lovely review!

We’re delighted your son is enjoying choosing his next build - picking a new adventure is part of the fun!

Here’s to plenty more happy building!

Rated 5 out of 5 stars

This is a brilliant company and an…

This is a brilliant company and an excellent idea. Our family love building lego but we don't have the space and the limitless funds to keep buying new lego sets, so this is perfect. Thank you

November 2, 2026
Unprompted review
Brick Borrow logo

Reply from Brick Borrow

Thank you so much for your lovely review!

We’re delighted your family is enjoying building together without worrying about the cost of buying new sets or finding space to keep them.

Thank you for choosing Brick Borrow - here’s to plenty more family building time!

Rated 5 out of 5 stars

Amazing Service and Experience

Me and my friends are really into Legos, but we didn't want to buy the big sets. We are all vacating the UK soon and didn't want to have the hassle of transporting them. So, we decided to try BrickBorrow. With the help of Molly at BrickBorrow, a huge thanks to her, we were able to pay for a subscription for 3 months and get the models we wanted. It has been a great experience.

October 12, 2026
Unprompted review
Brick Borrow logo

Reply from Brick Borrow

Thank you so much for your lovely review!

We’re delighted you and your friends could enjoy the big builds you wanted without worrying about transporting them when you leave the UK.

We’ll be sure to pass your special thanks on to Molly - she’ll be so pleased to hear she helped make it a great experience!

Wishing you all the best for your next adventure, and happy building!

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Rated 5 out of 5 stars

Great way to regularly try new sets of…

Great way to regularly try new sets of lego without the expense/ trying to find somewhere to store them. Really easy to select and to return.

November 1, 2026
Unprompted review
Brick Borrow logo

Reply from Brick Borrow

Thank you so much for your lovely review!

We’re delighted you’re enjoying trying new sets without the cost of buying each one or finding somewhere to keep them!

It’s great to hear choosing and returning your builds has been easy too.

Rated 5 out of 5 stars

9year old loves

My son loves brickborrow. Much more cost effective and meant we had space in his bedroom instead of keeping the set built up once it’s complete we post it back and order a new set. It has been brilliant purchase will definitely renew again.

October 30, 2026
Unprompted review
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Reply from Brick Borrow

More LEGO adventures and less clutter in the bedroom - sounds like a win all round! We're thrilled your son is loving his membership, and it's fantastic to hear you'll be renewing. Thanks so much for your support!

Rated 5 out of 5 stars

Happy builder.

I am 5 months into my membership and I have enjoyed being a member of the Brick Borrow club immensely. When I order a set, the reply is instant and delivery prompt. On the one occasion that a piece was missing from a set, I reported the loss and was answered almost immediately. I would recommend this site without hesitation to friends and family (and have done) and when my subscription is up for renewal, it is my intention to up my membership to the level of Master.
My only slight criticism is the way the requested notification system works, I have yet to be successful in my endeavours, I receive a notification of availability, stumble about trying to find said kit, only to find it’s already been borrowed ! (It must be an old age thing !!!🤣)
Happy building !❤️

October 30, 2026
Unprompted review
Brick Borrow logo

Reply from Brick Borrow

What a lovely review to read! Five months in and already thinking about upgrading to Master - we love to hear it! Thank you for recommending us to friends and family too. Our most popular sets can get snapped up very quickly after notifications go out, so we completely understand the frustration! We'll keep working to improve this. Here's to many more happy builds!

Rated 5 out of 5 stars

BrickBorrow is amazing

BrickBorrow is amazing, I wish I'd found it sooner, I would have saved hundreds! My 6 year old had the membership as his birthday present and gets so excited when choosing new sets each month. Brilliant!!

October 30, 2026
Unprompted review
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Reply from Brick Borrow

What a brilliant birthday present Charlotte! We love hearing how excited your little one gets choosing his next LEGO adventure. Hopefully many more exciting builds and plenty of savings to come! Thanks so much for your lovely review!

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Rated 5 out of 5 stars

This is a great idea

This is a great idea, especially with the price of some of the sets now. We got the subscription for one of our children but find ourselves wanting to do the sets more than they do!!!

October 30, 2026
Unprompted review
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Reply from Brick Borrow

We love this! Sounds like the subscription has become a treat for the whole family! LEGO really is for all ages, and we're delighted you're all getting so much enjoyment out of it. Thanks for sharing!

Rated 5 out of 5 stars

Fab U Lous and affordable

October 30, 2026
Unprompted review
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Reply from Brick Borrow

Fab U Lous feedback! We love it! Thanks so much for your support, and we're thrilled you're finding Brick Borrow great value for money!

Rated 5 out of 5 stars

Love the process

Love the process, pick the product, pay postage, recieve, build, take down, post back and repeat the process. Very enjoyable, 👌

October 30, 2026
Unprompted review
Brick Borrow logo

Reply from Brick Borrow

Thank you for your review Shaun! You've summed it up perfectly! That's exactly how we want Brick Borrow to work - simple, hassle-free and full of LEGO building fun. Thanks for sharing your experience and for being part of our community!

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