BricksAndFigsDE Reviews 218

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Looking at 98 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, noting their impressive appearance and condition upon arrival. Many also highlight the efficient order processing and the care taken with packaging, which often includes extra items like stickers. Reviewers appreciate the fast and reliable delivery service, with items arriving safely and in a timely manner. However, some people were dissatisfied with product accuracy, reporting instances of receiving incorrect or missing items. There are also concerns about customer service, with some reviewers experiencing negative interactions or long waiting times for order preparation. A few other people also felt that the search bar does not immediately show out-of-stock items, which can be crucial for these products.

What people talk about most

Product

People report ambiguous experiences with product quality and availability, with many praising the high... See more

Order

Reviewers mention positive feedback about order, with many customers expressing satisfaction with the care... See more

Delivery service

Customers had positive experiences with delivery service, consistently reporting fast and reliable shipping.... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the excellent condition of... See more

Customer service

Consumers find customer service experiences to be ambiguous, with some reporting negative interactions and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My first order went very well, packaging was nice and tracking was available. It took a few weeks since I am in the US. Impressed with the quality of in-house pad-printed arms! Would give 5-star... See more

Rated 5 out of 5 stars

These figures are stunning. This was definitely worth the wait! It's just like looking at real LEGO minifigures! Also thank you for the stickers and very nice packaging (It felt very luxurious!).

Rated 5 out of 5 stars

Great service as always,items arrived safe and sound, BAFDE always be extra careful packing all my orders. Also great customer service, only had one issue that's has been resolved. Can't thank BAFDE e... See more

Rated 5 out of 5 stars

THIS IS AN INDEPENDENT BUSINESS BASED IN GERMANY. THIS BUSINESS IS NOT AFFILIATED WITH BRICKS & MINIFIGS IN THE UNITED STATES. THE PEOPLE LEAVING NEGATIVE REVIEWS HAVE THE WRONG BUSINESS AND ARE TAR... See more


Company details

  1. Toy Store
  2. Hobby Store
  3. Model Shop

Written by the company

WE ARE NOT BRICKSANDMINIFIGS. WE ARE A GERMANY BASED COMPANY THAT IN NO WAY IS AFFILIATED WITH THE US COMPANY BRICKSANDMINIFIGS OR FRANCHISED BY THEM IN ANY WAY. WE DO NOT BUY LEGO SETS, WE DO NOT SELL LEGO SETS. BY LEAVING A 1 STAR REVIEW, YOU ARE REVIEW BOMBING A SMALL BUSINESS THAT HAS NO AFFILIATON. Discover the greatest destination in the galaxy for LEGO® enthusiasts at BricksAndFigsDE. Specializing in rare, collectible LEGO® Minifigures and custom items, our passion for quality and uniqueness sets us apart. Whether you're a seasoned collector or searching for the perfect gift, you'll find an unparalleled selection with us. Experience exceptional customer service that makes building your collection a joy. Join our community of satisfied builders and see why we're the top choice for LEGO® fans everywhere.


Contact info

3.2

Average

TrustScore 3 out of 5

218 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 2% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

NOT AFFILIATED WITH BRICKS AND MINIFIGS…

NOT AFFILIATED WITH BRICKS AND MINIFIGS IN THE UNITED STATES. Ignore the reviews stating they are in any way involved with the 200k theft situation with a completely different company, they have absolutely no affiliation in any way. This review is only one star to show up alongside the bad reviews, when trust pilot removes those reviews, remove this one alongside them, this is not a genuine review of the company, this is just for the people who are too stupid to know the difference. If trust pilot fails to remove this review, please reply and I will

May 30, 2026
Unprompted review
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Rated 5 out of 5 stars

THIS BRAND IS NOT "BRICKSANDMINIFIGS"…

THIS BRAND IS NOT "BRICKSANDMINIFIGS" THATS A COMPLETELY DIFFERENT BRAND. PPL JUST BOMBING HIM WITH NEGATIVE REVIEWS BC. THEY'RE ALL DUMB.
Bricksandfigsde IS A VERY GOOD AND FRIENDY SELLER OF LEGO/CUSTOM LEGO STUFF. DON'T MIND THE 1 STAR REVIEWS THEY'RE ALL MEANT FOR ANOTHER BRAND!!!!

May 31, 2026
Unprompted review
Rated 1 out of 5 stars

Harrasment

Pathological liar. Attacks users online when the company is in the wrong. Misprinted, smudged, bad product, and missing product constantly. Harassment from and to other online users.

May 29, 2026
Unprompted review
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Rated 5 out of 5 stars

DID NOT STEAL FROM OLD PEOPLE

People are getting confused as to witch company stole the 200k collection, THIS IS NOT IT. these guys have nothing to do with Bricks and Minifigs. Bricks and minifigs stole and BricksAndFigs did not.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Perspective

Well, one positive aspect of all that fuss, many people get to see your great shop and products!

I've ordered for my niece, she loves those figures and everything Star Wars related. Lego is a bit stingy with them in the sets. hope Trustpilot will clear those "missfired" reviews. cheers

May 29, 2026
Unprompted review
Rated 1 out of 5 stars

They moved to Germany to steal again

After stealing 200k from an old man, he and his wife moved to Germany to get away with it. They think they're smart by slightly changing their store name, saying they have nothing to do with it and even changing their online names to "Niki and Gosler." Now their focus is on stealing characters owned by Lucasfilm and making custom Lego figures with the character rights they don't own, again slightly changing the name so they don't get in legal trouble. Don't deal with these thieves.

May 27, 2026
Unprompted review
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Rated 5 out of 5 stars

This company is not Bricks & Minifigs !

I just heard as the others about what's happening, This store has nothing to do with and it's based in Germany, it's a misunderstanding, please do not bomb review this store. This store is one of the best i could find in europe, fair prices and fast shipping, i saw many figs in his shop that are incredible. I would definetly buy again from him !

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic custom LEGO minifigures

Fantastic custom LEGO minifigures. The people giving 1 star reviews are mistaken for another company with a somewhat similar name that is not even based in the same country.

May 29, 2026
Unprompted review
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Rated 1 out of 5 stars

BOYCOTT THIS BUSINESS

This company stole £200k worth of legos from an elderly man for no other reason than pure greed.

It would have been easy to give your customer back his legos and go about your business, as I am sure you would have done, had his lego's not been worth so much money.

They have repeatedly called the police, to use the 'trespassing' loophole in the law, to ensure the rightful owner does not get his legos back, and threatened legal action despite not being willing to show up in court when required to do so.

This type of action is not morally acceptable of a human being, never mind a corporation that wouldn't have been affected by returning the stolen goods.

Shame on you! I hope with all the will in the world, and by God, that your business goes under and you never make any money for the rest of your life.

May 22, 2026
Unprompted review

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