Bridgeview Van Lines Reviews 

I was given a 'firm' quote that immediately changed after I paid the hefty deposit. When I complained I was told I was too stressed about the move to know what I was talking about. Poor customer service and they try to bully you once you cancel your move.

Re Bridgeview response: UNBELIEVEABLE!

This review is for the customer service I received from Bridgeview Van Lines, not for a move. For a variety of reasons we needed to cancel the move we had booked with them, and they were very accommodating, especially Natasha. Our deposit was promptly refunded.

My 84-year-old mother was misinformed about all details relating to her delivery to another state. All her food went bad. Her belongings were delivered after the promised date. She was never informed that an outside vendor would be the one responsible for her delivery and that a box of comforters was missing. I would never ever use this company's service again. Maybe they discriminated because of my mother's age but this is unacceptable.

They were an amazing moving company. Nicholas Rosen was grey, helped me book my move, he was very informative and was able to answer all my questions. The movers, Sam, Johnny, Carlos, and Scott, did a great job wrapping and moving my belongings. Very good at keeping in contact and what to expect when.I have recommended them to all my friends, which are using them during their upcoming moves, and will used them again.

Horrible! My elderly aunt spoke to someone to move her out of state. A representative, had her give them $1000k and when she tried to confirm that she would be getting a 26ft truck they said no that she wouldn’t be getting a whole truck. They would go pick up other stuff she would get her stuff maybe days later. They cancelled and they’re refusing a refund.

Absolutely awful. Josh straight up lied to us saying that that they own all of their own trucks. They contracted it out to a company that showed up in a Budget rental truck. Every one of my boxes was damaged. They damaged my dresser and lost my king size mattress. I have been sleeping on an air mattress for the past two weeks and now I have to wait another 3 months possibly to get my money back from the insurance company of the moving company that THEY contracted out. DO NOT USE THIS ABSOLUTE SCAM OF A COMPANY.

Josh did everything he said he would. It was only a little more than quoted price because of boxes for my paintings. And my stuff is being delivered in 10 days just as promised. And Joe who loaded everything up and his team were great! Joe set me at ease

Edit: Gary Ross reached out to us and apologized profusely and refunded us the extra $400 charge, which most other companies wouldn't have. Although I clearly didn't have a great experience as detailed below, I will say that giving me a call and offering an explanation and partial refund is appreciated. I am still leaving my initial review up though, as this does not excuse our experience.

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Scam. Just like Kirsten Horning's review from 2 days ago, "100% scam of a company - said they own the trucks, promised me up and down they weren't a broker, and then contracted it out to another company."

Exact same thing here. Inconsistent communication, said they would give us a call 3 hours and then 24 hours before they arrive. A full 7 days later, they called us 40 minutes before they arrived, then said their truck won't fit in the development so we had to pay an additional $400 to get our stuff. They were supposed to disassemble and reassemble our things, and then said they didn't know how to reassemble them so they didn't.

You get what you pay for here. Don't believe their lies or these 5 star bot reviews.

Hilarious that they reply to every bad review calling them an angry ex-employee. Riiiiiight.

As if that would even be better. "We have no bad reviews. Just a ton of angry ex-employees that hate us." Why do they hate you then? Lmao.

Amazing company helped me when I was @ my lowest gave me a reasonable price and me and my family moved from Stuart Florida to Jupiter Florida. Thank you Scott

So amazing cannot say enough good things about them! Joseph was amazing! My safe was huge and they saved us big time will use again.

Through the years moving companies have been hit or miss for me and my family. So I was skeptical at first like most people. Everyone sounds perfect on the phone promising you this and that, but what I appreciated about my representative and the customer service team, they were very communicative and kept me updated throughout the entire process . The guys were professional and didn't break a thing, I wish I could upload a video on how great they did.

the owner came himself priced out the job then. was there when it was time to move n was all around hands on never had that kind of treatment before would recomned