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Bridgewater Direct Reviews 

9
•
TrustScore 4.5 out of 5

4.3

Furniture Manufacturer
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Company details

  1. Furniture Manufacturer
  2. also in
  3. Building Materials Supplier
  4. Cabinet Maker
  5. Fitted Furniture Supplier
  6. Office Furniture Store
  7. Wood Supplier

Written by the company

Bridgewater Direct is the online supply division of Bridgewater Laminate Products Ltd, a UK manufacturer with over 30 years of experience, based in Bolton. We design and manufacture commercial washroom cubicles, IPS units, vanity units, laminate worktops, cut-to-size and edged laminate panels, wall-mounted shelving and cantilever desk legs — all made to order in our own factory and delivered across the UK. Because we manufacture everything in-house, there are no middlemen and no resellers: you order directly from the factory that makes your product. Our range covers commercial washrooms for offices, schools, healthcare and leisure, HTM 63 worktops for the NHS, and made-to-measure laminate panels cut to your exact sizes. Every order is made by our experienced team and checked before it leaves the factory. If you have a question about an order or need help specifying a product, our team in Bolton is on hand on 0161 703 3980 or sales@bridgewaterdirect.co.uk.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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4.3

All reviews

(9)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service! I really appreciate that they went out of their way to accommodate me and arranged the delivery first thing in the morning, which was incredibly helpful.
The quality was excellent, everything arrived in perfect condition and exactly as expected. The whole process was smooth, professional and hassle-free, and the communication was great from start to finish.

It’s clear they genuinely care about their customers and take pride in what they do. I’m very impressed and would definitely recommend them. I’ll certainly be using their service again! ⭐️⭐️⭐️⭐️⭐️

October 5, 2026
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Reply from Bridgewater Direct

Thank you so much, Valentyn! This made our day. Really pleased that everything arrived exactly as expected. The kitchen photos you sent through look fantastic too – it's always great to see the panels in place. We appreciate you taking the time to share this, and look forward to helping with your next project.

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Rated 5 out of 5 stars

great service

I thought the customer service was excellent here - much friendlier than similar services I've used. and the value for money is great. will definitely use again.

October 5, 2026
Unprompted review
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Reply from Bridgewater Direct

Thank you, Araminta! Lovely to hear you found the team friendly and the value for money was strong. We appreciate you taking the time to share this, and look forward to helping you again.

Rated 5 out of 5 stars

Samples received very quickly

Samples received very quickly, great choice of colours available

September 23, 2026
Unprompted review
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Reply from Bridgewater Direct

Thank you for the review! We are glad the samples reached you quickly and that you liked the colour range.

Rated 5 out of 5 stars

Great service

Great service , quick turnaround and helpful

September 1, 2026
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Reply from Bridgewater Direct

Thanks for the review, Matt! Glad the team could turn things around quickly and be of help along the way. We appreciate you taking the time to share this, and look forward to working with Protocom again.

Rated 5 out of 5 stars

Excellent service

Excellent service, really helpful during the ordering process and delivery was on time. Also found these very competitive compared to others on the market

September 14, 2026
Unprompted review
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Reply from Bridgewater Direct

Thanks for the great review, Jason! Really pleased the team could help you through the ordering process and that everything arrived on time. Good to hear the pricing stacked up well too. We appreciate you taking the time to share this, and hope to work with you again soon.

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Rated 5 out of 5 stars

Easy to use and great service

September 11, 2026
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Reply from Bridgewater Direct

Thanks so much, Cliff! Really glad you found the process easy and the service up to scratch. We appreciate you taking the time to leave a review, and we look forward to helping with your next project.

Rated 5 out of 5 stars

Simple to configure the cubicles I…

Simple to configure the cubicles I wanted. Chose the range, how many and then typed in the dimensions. Delivery was quick and well wrapped. Easy to install and looking great now they are in. Will use again.

August 15, 2026
Unprompted review
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Reply from Bridgewater Direct

Hi Tom, thanks so much for the 5 stars! Great to hear that your journey with us went smoothly. Glad they're looking great – we'd love to help again whenever you need us.

Rated 5 out of 5 stars

Quality of work always to high…

Quality of work always to high standard. Always responsive and helpful.

August 25, 2026
Unprompted review
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Reply from Bridgewater Direct

Thanks Michael! We really appreciate the kind words. Looking forward to working with you on future projects!

Rated 5 out of 5 stars

What a fabulous service!

From start to finish the team at Bridgewater Laminates have been responsive and amenable. They turned our order around quickly, delivering on time to fit in with our tight deadlines for subcontractors. We're very grateful to them for making a significant purchase for our small business so easy.

August 12, 2026
Unprompted review
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Reply from Bridgewater Direct

Thanks for the great review! Really pleased we could hit your deadlines and make a big purchase easy for your business. We look forward to working with you again.

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