Bridgman Luxury Furniture Reviews 

1,242
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the furniture, noting its robust construction and durability. Many people highlight the staff for being friendly, knowledgeable, and helpful, providing excellent advice without being pushy. The delivery service is frequently described as professional and efficient, with teams often setting up furniture and removing packaging. Reviewers appreciate the smooth order and delivery process from start to finish, contributing to an enjoyable purchasing journey. Many consumers express delight with their purchases, often returning for additional items due to consistent excellent service.

What people talk about most

Product

Consumers find product to be of superb quality, stylish, and comfortable, with many expressing delight with... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, knowledge, and... See more

Quality

People report positive experiences with quality, with many reviewers delighted by the top-quality and superb... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the efficiency and... See more

Service

Customers consistently note positive experiences with service, praising the excellent and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish we have nothing but praise. The staff at the Royal Tunbridge Wells store were friendly, helpful & knowledgeable & listened to our requirements. We received quotes before we got ho... See more

Company replied

Rated 5 out of 5 stars

Our experience with Bridgmans has been first class. Visiting the Wilmslow store gave us the opportunity to see and try out the furniture in the flesh. We had excellent advice regarding the best chairs... See more

Company replied

Rated 5 out of 5 stars

Visited Cheltenham store after first checking if it had Bordeaux on display ( as we live an hour away). Elee was so friendly on phone & told me the best place to park & how to find the store. On ar... See more

Company replied

Rated 5 out of 5 stars

We purchased new garden furniture from Bridgman in April. We met Bruno at the Enfield showroom who was very helpful in guiding us in our selection and delivered great customer service throughout... See more

Company replied



Company details

  1. Furniture Store
  2. Garden
  3. Garden Center
  4. Garden Furniture Shop
  5. Outdoor Furniture Store
  6. Sofa Store

About Bridgman Luxury Furniture

Written by the company

The world's leading designers and suppliers of quality home & garden furniture. Spend more time enjoying your home & garden with comfortable, quality furniture. SHOP GARDEN SHOP HOME SHOP SOFAS ORDER a catalogue FIND A SHOWROOM

Bridgman Luxury Home & Garden Furniture

Written by the company

Family Run Business for Over 40 Years
Indulge in the handmade British luxury of Bridgman furniture and create special moments in your home and garden as you entertain and enjoy stress-free relaxation. Our collections of dining and lounging furniture have all been carefully crafted using quality materials that are not only low maintenance, but weatherproof. Our award-winning furniture has transformed spaces in the UK and beyond. Browse online today or visit one of our seven showrooms.
The UK's Only Fully Waterproof Cushions
With the development of our fully waterproof cushions, you no longer have to worry about stains, spillages or the erratic English weather. Whether it’s coffee or red wine, spillages just wipe straight off and are simple to clean. The fully waterproof cushions are exclusive to Bridgman and are made to specifically fit Bridgman home and garden furniture. Browse our fully waterproof cushion collections.
Extended Guarantees & Fast Delivery
With customer satisfaction at the top of our priority list, we offer extended guarantees of up to 10 years across our most popular ranges - giving you peace of mind at all times. And unlike many retailers often taking weeks on end to deliver, we hold vast stocks and offer fast, free delivery - allowing you to make the most of your new furniture as quickly as possible!

Fast, Free Delivery & 30 Day Money Back Guarantee

Enjoy fast-track premium delivery & guaranteed returns

Enjoy fast-track premium delivery & guaranteed returns
We offer fast and free delivery within days on all orders with our premium 1-man delivery service and we also offer a premium 2-man delivery service. We're confident that you will be happy with your purchase, but if that isn't the case, we offer a 30 day money back guarantee.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,242)

223 reviews in the last 12 months

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Rated 5 out of 5 stars

We purchased 4 large loungers table and…

We purchased 4 large loungers table and eight dining chairs and had them exported to South of France, where they have sat outside in very hot weather with very high UV and are left outside all year uncovered. This was twelve years ago and they are as good as the day we bought them.!!! Excellent quality.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent garden furniture

The quality of the furniture is first class and I have purchased multiple items over the years. Just bought a garden dining set via WhatsApp sales and Bruno was extremely helpful in his advice and handling the transaction and delivery. Highly recommended.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Bruno

Just purchased and wanted to thank Bruno for all his help and in particular, without being asked, sending us a video showing the difference between two different products. It was really helpful and his communication throughout has been excellent.

July 10, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you very much for your fantastic 5-star review.

We're so pleased to hear that Bruno was able to help you with your purchase and that the video comparing the two products made your decision easier.

I'll be sure to pass your kind words on to Bruno – he'll be delighted to hear your feedback.

We hope you enjoy your new furniture for many years to come.

Warm regards
The Bridgman Team

Rated 5 out of 5 stars

Full marks to Harry at the Walton…

Full marks to Harry at the Walton branch. After months of online research going around in circles looking for genuine long-term patio furniture without going beyond a relatively small group of suppliers, my brother found Bridgeman online. We visited the branch the very next day and met Harry. He spent time going through the relative pros and cons of each product, associated guarantees and expected life expectations of each product. I was constantly drawn back to the Kensington products, which are at a premium price tag, but just felt many rungs up the quality ladder. What was refreshing was Harry didnt push the product but simply allowed me to make my own decision but supported that with all the facts I needed. Money very well spent with a great company and an equally top gent assisting my purchase. Thank you

June 14, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you so much for taking the time to leave such a wonderful 5-star review.

We're delighted to hear that Harry provided such a helpful and informative experience during your visit to our Walton showroom.
The Kensington Collection is a beautiful range, and we're thrilled it stood out to you. We hope you'll enjoy your furniture for many years to come.

I'll be sure to pass your kind comments on to Harry – they'll mean a great deal to him.

Thank you again for choosing Bridgman,
Warm regards
The Bridgman Team

Rated 5 out of 5 stars

Kate at the Cheltenham store was…

Kate at the Cheltenham store was fantastic, nothing was too much trouble, she followed up on the order many times and checked we were happy.
Excellent service and quality.
Its about the best you can buy and I have done a lot of research into garden furniture.
Well done Bridgman, well done Kate in Cheltenham

July 14, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you so much for your wonderful 5-star review!

We’re delighted to hear about the fantastic service you received from Kate at our Cheltenham showroom. She will be thrilled to read your kind words and know that her follow-up and support made such a positive difference.

It’s also wonderful to hear how highly you rate the quality of your Bridgman furniture, especially after doing so much research!

Thank you again for choosing Bridgman and for taking the time to share your experience. We hope you enjoy your new garden furniture for many years to come.

Warm wishes,
The Bridgman Team

Rated 5 out of 5 stars

Emma was amazing from start to finish

Emma was amazing from start to finish, couldn’t do enough to help and advise and really knew her products. I would certainly recommend Emma and her team at Bridgman Wilmslow.

July 11, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you so much for your wonderful 5-star review!

We’re delighted to hear that Emma provided such fantastic service from start to finish. It’s lovely to know that her knowledge, advice and support made your experience with us such a positive one.

Thank you again for your recommendation and for choosing Bridgman.

Warm wishes,
The Bridgman Team

Rated 5 out of 5 stars

Absolutely love this company AND its…

Absolutely love this company AND its furniture….
Bruno was so helpful in advising what was needed, and when there was a slight issue with one of the cushions, it was replaced immediately.
Cannot recommend highly enough. 5* all round. Great furniture.

July 7, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you so much for your fantastic 5-star review!

We’re thrilled to hear how much you love your Bridgman furniture and that Bruno was so helpful throughout your experience. We’re also pleased we could resolve the slight issue with your cushion quickly and get everything sorted for you.

Your kind words and recommendation really mean a lot to us. We’ll be sure to share your lovely feedback with Bruno!

Thank you again for choosing Bridgman, and we hope you enjoy your furniture for many years to come.

Warm wishes,
The Bridgman Team

Rated 5 out of 5 stars

Emma was extremely informative and…

Emma was extremely informative and helpful. We are very happy with the level of service and sofa.

July 5, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you so much for your lovely 5-star review!

We’re delighted to hear that Emma was so informative and helpful, and that you’re happy with both the service you received and your new sofa.

We’ll be sure to pass your kind words on to Emma, she’ll be thrilled!

Thank you for choosing Bridgman, and we hope you enjoy your new sofa for many years to come.

Warm wishes,
The Bridgman Team

Rated 3 out of 5 stars

Furniture delivery took two attempts…

Furniture delivery took two attempts because delivery drivers did not attend on the first booked date. Parasol is fantastic but one of the sun loungers wheels came off within 3 weeks. Replacement parts sent within 3 days.

June 30, 2026
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Reply from Bridgman Luxury Furniture

Thank you for taking the time to share your feedback.

We’re sorry to hear about the issues you experienced with your initial delivery and the wheel on your sun lounger. This is certainly not the seamless experience we aim to provide, and we apologise for the inconvenience caused.

We’re pleased that our team was able to get the replacement parts to you quickly and that you’re enjoying your new parasol.

Thank you again for your honest feedback. We truly appreciate your patience and hope you continue to enjoy your Bridgman furniture.

Warm wishes,
The Bridgman Team

Rated 5 out of 5 stars

Outstanding Performance!

From start to finish we have nothing but praise. The staff at the Royal Tunbridge Wells store were friendly, helpful & knowledgeable & listened to our requirements. We received quotes before we got home; the delivery company kept us informed & the furniture arrived 3 days later. We are delighted with the quality. Excellent all round!

June 22, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you so much for your fantastic 5-star review!

We’re absolutely delighted to hear that you had such a positive experience from start to finish. It’s wonderful to know that our Royal Tunbridge Wells team were friendly, knowledgeable and took the time to listen to your requirements.

We’re also pleased that everything went so smoothly with your delivery and, most importantly, that you’re delighted with the quality of your new furniture!

Thank you again for choosing Bridgman and for your lovely feedback. We hope you enjoy your furniture for many years to come.

Warm wishes,
The Bridgman Team

Rated 5 out of 5 stars

Top quality furniture

Top quality furniture. I was looked after by Bruno from start to finish. Got the Kensington armchair with footstool and matching table. Great quality. Better than I thought. It was the waterproof cushions that sold it for me. Can now sit in my garden all year round. Fantastic customer services, wish everyone was like Bruno!

July 3, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your fantastic 5-star review!
We're delighted to hear you're so pleased with your Kensington furniture and that the waterproof cushions have made such a difference.
I'll be sure to pass your kind words on to Bruno, he'll be thrilled to hear them.
We hope you enjoy your new furniture for many years to come!
Warm regards,
The Bridgman Team

Rated 5 out of 5 stars

Thank you

Thank you, the Kensington Armchair and footstool are absolutely perfect for what I needed it for. I truly believed I could get it through the front door but, when I wasn't able to on my own, I was so impressed and grateful to you for being as determined as I that it would get into my garden! The 2 delivery guys you sent to the rescue were amazing - professional and outstanding at what they do. They were not going to give up easily and with grace and humour absolutely delivered!

June 14, 2026
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Reply from Bridgman Luxury Furniture

Thank you so much for your fantastic 5-star review!

We're absolutely delighted to hear that your Kensington Armchair and Footstool are perfect for what you needed.
It's wonderful to know that our delivery team went the extra mile to help get everything into your garden.

Thank you again for your lovely feedback and for choosing Bridgman. We hope you enjoy many relaxing moments in your new furniture!

Rated 5 out of 5 stars

a pleasure to deal with

a pleasure to deal with, dependable, good products, minor hitch in order (wrong cushion colour) dealt with very promptly

June 22, 2026
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Reply from Bridgman Luxury Furniture

Thank you so much for your wonderful 5-star review!

We're delighted to hear that you found us a pleasure to deal with and that you're happy with the quality of our products.

Whilst we're sorry there was a minor issue with the cushion colour, we're pleased our team was able to resolve it quickly and get everything sorted for you.

Thank you again for your kind words and for choosing Bridgman. We hope you enjoy your furniture for many years to come!

Rated 5 out of 5 stars

Happy customer

Harry was great at the Walton store, he took the time to show us different options for what we were looking for and explain the quality of the table/chairs. We are really pleased with our purchase. Thanks!

April 27, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for taking the time to leave us a 5-star review.

It's great to hear Harry made your visit to our Walton showroom so enjoyable and helped you find the right furniture for your garden. We'll make sure your lovely feedback is shared with him.

We hope you enjoy your new furniture and thank you for choosing Bridgman.

Warm regards,
The Bridgman Team

Rated 5 out of 5 stars

Sian from RTW store was extremely…

Sian from RTW store was extremely helpful and solved my problem. I had bought a dining set for the garden last year and needed extra seats for the chair and she managed to track down cushions that will fit my chairs.
Thank you Sian.

June 29, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your wonderful 5-star review.

We're delighted to hear Sian was able to help you find suitable cushions for your dining chairs. We'll be sure to pass on your kind words to her. She'll be thrilled to hear your feedback.

Thank you for choosing Bridgman, and we hope you continue to enjoy your garden furniture.

Warm regards,
The Bridgman Team

Rated 5 out of 5 stars

Emma was so kind and helpful in helping…

Emma was so kind and helpful in helping me with my purchase of garden furniture.
Nothing too much trouble

June 15, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your wonderful 5-star review.

We're so pleased to hear Emma made your garden furniture purchase such a positive experience. We'll be sure to pass on your kind words to her. She'll be delighted to hear them.

Thank you for choosing Bridgman, and we hope you enjoy your new furniture.

Warm regards,
The Bridgman Team

Rated 5 out of 5 stars

From the initial consultation to…

From the initial consultation to delivery of our furniture, every member of staff that we dealt with was very professional and helpful. The furniture was exactly as we expected and of the highest quality.

June 29, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your wonderful 5-star review.

We're delighted to hear you had such a positive experience from your initial consultation through to delivery. It's fantastic to know our team provided professional, helpful service and that you're so pleased with the quality of your new furniture.

Thank you for choosing Bridgman. We hope you enjoy your furniture for many years to come.

Warm regards,
The Bridgman Team

Rated 5 out of 5 stars

I called the head office on Saturday to…

I called the head office on Saturday to ask for advice and help in adding to a previous order with the company. Paul answered that phone call and was brilliant in responding, advising and ultimately processing my order. Thank you Paul. Your customer service was outstanding
Colette Wintle

June 27, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your wonderful 5-star review, Colette.

We're delighted to hear Paul was able to help you add to your previous order and provide such outstanding service. We'll be sure to pass your kind words on to him.

Thank you for choosing Bridgman. We look forward to helping you again in the future.

The Bridgman Team

Rated 5 out of 5 stars

The Kensington Collection

We recently decided to upgrade our garden furniture and having seen a set that our friends had bought a couple of years ago I decided to look on Bridgman’s website. I made a call to discuss the items I was interested in and was successfully guided by our lovely customer service assistant Bruno. He was so helpful and I can highly recommend him. We spoke several times and he sent me very useful videos and a sample pack that includes the rattan and lots of fabrics so I could make my final choice from the Kensington Collection. It is Superb quality furniture, much more superior to what you might find in your local garden centre. We are delighted with our choice and we may add to it in the near future. Delivery was well organised and the men were very obliging. The range is certainly not cheap but I’m a firm believer in that you get you pay for. You won’t be disappointed!
Thanks again

June 16, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you so much for taking the time to leave us such a wonderful 5-star review.

We're delighted to hear how pleased you are with your new Kensington Collection. It's especially lovely to know that Bruno was able to make the buying process both enjoyable and informative. Providing expert advice, product videos and fabric samples is all part of helping our customers make the right choice, so we're thrilled this made a difference.

We're also pleased to hear that your delivery was well organised and that our delivery team looked after you. Knowing that you're delighted with the quality of your furniture and feel it was a worthwhile investment means a great deal to us.

Thank you once again for choosing Bridgman and for recommending us so highly. We hope you enjoy many years of relaxing in your new garden furniture.

Warm regards
The Bridgman Team

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