Bridgman Luxury Furniture Reviews 

1,293
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 248 reviews, reviewers overwhelmingly had a great experience with this company. Many people warmly praise the store staff for being exceptionally helpful, knowledgeable, and polite, making showroom visits genuinely pleasant and stress-free. Consumers consistently highlight the outstanding quality of the durable outdoor furniture and express complete satisfaction with the efficient, professional delivery service provided. However, some customers also noted occasional issues regarding delivery delays, forgotten small items, or communication problems during the overall scheduling process. A few reviewers experienced minor product defects upon arrival, such as parts coming off or items failing to meet their high expectations.

What people talk about most

Product

Consumers find the product to be of exceptional quality, describing it as well built, comfortable, and... See more

Staff

People report positive experiences with staff, describing them as consistently helpful, knowledgeable, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the outdoor furnishings are... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting prompt arrivals and... See more

Service

Reviewers mention positive feedback about service, expressing high satisfaction and praise from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish we have nothing but praise. The staff at the Royal Tunbridge Wells store were friendly, helpful & knowledgeable & listened to our requirements. We received quotes before we got ho... See more

Company replied

Rated 5 out of 5 stars

We visited the Walton-on-Thames Showroom and met Harry who helped us with choosing the best garden furniture given restricted access issues. Harry was terrific in helping us choose the 90cms square Wi... See more

Company replied

Rated 5 out of 5 stars

We visited the Cheltenham store and were assisted by Kate. She was very polite, helpful and knowledgeable about the various ranges but did not pressure us in any way. We bought the Bordeaux dining set... See more

Company replied

Rated 5 out of 5 stars

The Walton on Thames store is well run and the street parking outside makes it a pleasure. Harry is very knowledgeable of all the products and a pleasure to deal with, he even attended the store on... See more

Company replied



Company details

  1. Furniture Store
  2. Garden
  3. Garden Center
  4. Garden Furniture Shop
  5. Outdoor Furniture Store
  6. Sofa Store

About Bridgman Luxury Furniture

Written by the company

The world's leading designers and suppliers of quality home & garden furniture. Spend more time enjoying your home & garden with comfortable, quality furniture. SHOP GARDEN SHOP HOME SHOP SOFAS ORDER a catalogue FIND A SHOWROOM

Bridgman Luxury Home & Garden Furniture

Written by the company

Family Run Business for Over 40 Years
Indulge in the handmade British luxury of Bridgman furniture and create special moments in your home and garden as you entertain and enjoy stress-free relaxation. Our collections of dining and lounging furniture have all been carefully crafted using quality materials that are not only low maintenance, but weatherproof. Our award-winning furniture has transformed spaces in the UK and beyond. Browse online today or visit one of our seven showrooms.
The UK's Only Fully Waterproof Cushions
With the development of our fully waterproof cushions, you no longer have to worry about stains, spillages or the erratic English weather. Whether it’s coffee or red wine, spillages just wipe straight off and are simple to clean. The fully waterproof cushions are exclusive to Bridgman and are made to specifically fit Bridgman home and garden furniture. Browse our fully waterproof cushion collections.
Extended Guarantees & Fast Delivery
With customer satisfaction at the top of our priority list, we offer extended guarantees of up to 10 years across our most popular ranges - giving you peace of mind at all times. And unlike many retailers often taking weeks on end to deliver, we hold vast stocks and offer fast, free delivery - allowing you to make the most of your new furniture as quickly as possible!

Fast, Free Delivery & 30 Day Money Back Guarantee

Enjoy fast-track premium delivery & guaranteed returns

Enjoy fast-track premium delivery & guaranteed returns
We offer fast and free delivery within days on all orders with our premium 1-man delivery service and we also offer a premium 2-man delivery service. We're confident that you will be happy with your purchase, but if that isn't the case, we offer a 30 day money back guarantee.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(1,293)

233 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer service

The customer service is second to none. It’s great to deal with them. Kept us up to date with delivery all the way through. Thank you Jane.

September 1, 2026
Unprompted review
Rated 5 out of 5 stars

Super responsive

Super responsive. I made an enquiry on Friday evening. Bruno at Bridgman got back to me first thing Saturday morning and I’d bought 2 sofas and arranged delivery by 9.30am.
I already have Bridgman furniture at my house in Oxford and Cornwall and am very happy with both design and quality. Top notch all round.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

After a long search for a 6 seater rattan table

After a long search for a 6 seater rattan garden dining set we came across Bridgman online .Impressed by their reviews which all highlighted the high quality of the furniture and despite great end of summer sales elsewhere , which were very tempting .. we were sent a brochure and invited by Harry from the Walton on Thames to visit their showroom . We were so taken by what we saw and Harry was so helpful in guiding us and advising us in our choice , that on seeing and sitting in the Kensington chairs our decision was made straight away . Harry organised the delivery and we received our beautiful table and chairs within a few days . From Harry’s first contact to the lovely delivery men who put the table together we can say we would recommend Bridgman to all our friends . We are sure from the quality that we will have many years of enjoyment and only wish had purchased this earlier ! Thank you Harry for your guidance and help , it was a pleasure meeting you .Kind regards Cathy and Peter Bryant

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Bruno was a very helpful

Bruno was a very helpful, polite and professional salesman he helped me choose my garden furniture quite quickly which was good. This is the second purchase I have made and I have to say the quality is undeniably amazing! I have the Kensington semi circular sofa with waterproof cushions and I don’t cover them at all during winter and I jetwash them in spring.. they still look new.. I have just purchased a matching dining set. Cant wait for the delivery! Thanks Bruno.

September 4, 2026
Unprompted review
Rated 4 out of 5 stars

Recently ordered some garden furniture…

Recently ordered some garden furniture online. Great service from Bruno Harris who gave sound advice at the time and always responded helpfully to any queries.
Very pleased with the Mayfair table and four armchairs.
Would recommend.

September 3, 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Thank you for your lovely review.

We’re delighted to hear you’re pleased with your Mayfair table and armchairs, and we’ll be sure to pass your kind comments on to Bruno.

Thank you for recommending Bridgman and we hope you enjoy your new furniture for many years to come.

Warm Regards
The Bridgman Team

Rated 5 out of 5 stars

Helpful information from Bruno resulted…

Helpful information from Bruno resulted in a quick delivery of a new Kensington sun lounger in time for the bank holiday. Lovely product which complements the rest of our other Bridgman terrace furniture.

August 25, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you so much for your wonderful review

We’re delighted to hear that Bruno was able to assist and ensure your Kensington Sun Lounger arrived in time for the bank holiday. It’s wonderful to know you’re enjoying it and that it complements your existing Bridgman furniture.

We’ll be sure to pass your kind feedback on to Bruno

Warm Regards
The Bridgman Team

Rated 5 out of 5 stars

I had a wonderful experience

I had a wonderful experience. The service was excellent, the staff “ Harry “ was very friendly, professional and very helpful. They made me feel welcome and were happy to go the extra mile to make sure I was satisfied. I would definitely recommend this place and will happily come back again. Thank you for the great service!

August 9, 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Thank you so much for your five star review

We’re delighted to hear you had such a wonderful experience with Bridgman and that Harry provided such friendly, professional service. We’ll be sure to pass your kind feedback on to him.

Thank you for recommending us, and we look forward to welcoming you back again soon.

Warm Regards
The Bridgman Team

Rated 5 out of 5 stars

Great garden furniture.

Delivery as scheduled. Added a stool/foot rest to our Bridgman set. Bridgman furniture is so well built, weather resistant, but also light and easy to move. Thoroughly recommended.

July 24, 2026
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Thank you so much for your 5-star review.

We’re delighted to hear you’re so pleased with your Bridgman furniture and that the new stool and footrest are a great addition to your set.

It’s wonderful to hear you appreciate the quality, durability and practicality of our furniture. Thank you for your kind recommendation.

Thank You for choosing Bridgman

Warm Regards
The Bridgman Team

Rated 5 out of 5 stars

The best garden furniture I've ever…

The best garden furniture I've ever purchased, comfortable and practical. Harry at Walton was very helpful in guiding us through the product range and finding the right one for us.

August 1, 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Thank you so much for your lovely review

We’re delighted to hear you’re so pleased with your Bridgman furniture and that you found it both comfortable and practical.

It’s wonderful to hear that Harry was so helpful and took the time to guide you through the range to find the right choice for you. We’ll be sure to pass your kind words on to him.

Thank You for Choosing Bridgman

Warm Regards
The Bridgman Team

Rated 5 out of 5 stars

A great first impression when I called…

A great first impression when I called and spoke to the lady. Basically decided to buy as a result of that. The two guys who delivered were very good and helps fix a previous outdoor set I bought some years ago.

August 18, 2026
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Thank You for your Five Star Review

We’re delighted to hear that you had such a positive experience from your first call through to delivery.

It’s also great to know our delivery team were able to help with your previous Bridgman furniture.

We really appreciate your kind feedback and will be sure to pass your comments on to the team.

Thank You for choosing Bridgman

Warms Regards
The Bridgman Team

Rated 5 out of 5 stars

Great company

Great company. Seem expensive but when you look how long the furniture lasts its money well invested. Our other Bridgman furniture is 15 years old and looks as good as the day we had it - although we do cover it up when not in use 😊

August 23, 2026
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Thank you so much for your wonderful review

It’s fantastic to hear that your furniture is still looking great after 15 years. We really appreciate your kind comments about the quality and longevity of our furniture

Thank You for Choosing Bridgman

Warm Regards
The Bridgman Team

Rated 5 out of 5 stars

Sian-Louise was very helpful

Sian-Louise and Emma were both very helpful. We have bought a stunning dining room table and velvet chairs and some outside dining furniture from Tunbridge Wells. Gorgeous furniture and friendly staff.

August 23, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your Lovely Five Star Review.

We’re delighted to hear that Sian-Louise and Emma were both so helpful and friendly during your visit to our Tunbridge Wells showroom.

We’re so pleased you enjoyed your experience with Bridgman, and we’ll be sure to pass your kind comments on to the team.

Thank you for choosing Bridgman.

Warm Regards
The Bridgman Team

Rated 5 out of 5 stars

My second purchase from Bridgman which…

My second purchase from Bridgman which Bruno assisted me with following a brochure request. Excellent customer service and would definitely recommend to anyone looking for quality outdoor furniture. Items arrived well packaged on agreed date.

August 21, 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Thank you so much for your Five Star Review

We’re delighted to hear that Bruno was able to assist you and provided excellent customer service.

It’s wonderful to know that you’re happy with the quality of your furniture and that everything arrived safely and on the agreed date. We really appreciate your recommendation and continued support.

Thank you for choosing Bridgman and we hope you enjoy your new furniture for many years to come.

Warm Regards
The Bridgman Team

Rated 5 out of 5 stars

Emma was brilliant

Emma was brilliant! So helpful, knowledgeable and accommodating. The product is fantastic and sells itself. I was t really all that fussed about the garden furniture but upon seeing it and trying it out I was more than convinced that the decision to make the purchase was right. Thank you Emma and we’ll see you soon!

August 14, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you so much for your wonderful review

We’re delighted to hear that Emma was so helpful, knowledgeable and accommodating. It’s lovely to know that seeing and trying the furniture in person helped you find the perfect choice for your garden.

We’ll be sure to pass your kind comments on to Emma, and we look forward to welcoming you back soon

Thank You for Choosing Bridgman.

Warm Regards
The Bridgman Team

Rated 5 out of 5 stars

Exemplary customer support and service

Exemplary customer support and service. I needed spare parts and the Bridgman team were excellent at all stages and contacts. Highly recommended professional support.

August 17, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you so much for your five star review.

We’re delighted to hear that you received such excellent support from the Bridgman team when arranging your spare parts.

It’s fantastic to know that you found our service professional and helpful throughout. Your kind words are very much appreciated.

Thank You for choosing Bridgman

Warm Regards
The Bridgman Team

Rated 5 out of 5 stars

Excellent Customer Service from Sian at Tunbridge Wells Showroom

I have to say that the customer service from Sian at the Royal Tunbridge Wells showroom was exceptional. I'd gone in to take a look at a 4 seater garden table to add to my existing Bridgman items and came away after purchasing it being very impressed with the level of service. Not only is the Bridgman product very well made (my 15 yr old garden lounge set and 8 seater oval dining set still look brand new despite years of being put to very good use by a large family) but the attention to the customers needs go above and beyond.

Bridgman isn't the cheapest on the market but you certainly get what you pay for in terms of comfort and durability. Very happy with all my pieces from them. I can certainly recommend their garden furniture if you are looking for a quality product that will last for years

August 17, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you so much for your wonderful five star review

Thank you for taking the time to share your experience. We’re delighted to hear that Sian provided such exceptional service at our Royal Tunbridge Wells showroom.

It’s fantastic to hear that you’re so pleased with your Bridgman furniture, especially knowing that your existing pieces have continued to look and perform so well after 15 years of family use. Your kind words about the quality, comfort and durability of our furniture mean a great deal to us.

Thank you for choosing Bridgman. We hope you enjoy your new 4-seater garden table for many years to come.

Warm Regards
The Bridgman Team

Rated 5 out of 5 stars

We visited the showroom this week and…

We visited the showroom this week and once we identified what we thought we would like, we were introduced to Bruno whose product knowledge was excellent, his demeanour professional yet appropriately warm and he was, without question, exceedingly helpful. Thank you Bruno.

August 12, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your five star review

We’re delighted to hear that you enjoyed your visit to our showroom and that Bruno was able to provide such a helpful and informative experience.

We’ll be sure to pass your kind words on to Bruno.

Thank you again for taking the time to share your experience with us.

Warm Regards
The Bridgman Team

Rated 5 out of 5 stars

Delivered with care

Ali and Isaac arrived promptly this morning, were friendly, careful bringing the items through narrow hallways and helpful in setting up my furniture. All looks great and a very positive personable service.

August 12, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you so much for your five star review

We’re delighted to hear that Ali and Isaac provided such a friendly, careful and helpful service.

We’ll be sure to pass your kind comments on to Ali and Isaac.

Thank you for choosing Bridgman. We hope you enjoy your furniture for many years to come

Warm Regards
The Bridgman Team

Rated 5 out of 5 stars

We visited the Walton-on-Thames…

We visited the Walton-on-Thames Showroom and met Harry who helped us with choosing the best garden furniture given restricted access issues. Harry was terrific in helping us choose the 90cms square Windsor table with 4 chairs. Could not be happier with our purchase and would wholeheartedly recommend Harry and the Bridgman product. The delivery service used by Bridgman were also terrific and set everything up and removed packing materials.

July 24, 2026
Unprompted review
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Reply from Bridgman Luxury Furniture

Thank you for your five star review .

We’re delighted to hear that Harry was able to help you find the perfect furniture to suit your restricted access and that you’re so pleased with your Windsor table and chairs.

It’s also great to hear that you were happy with the delivery and setup service. We’ll be sure to pass your kind feedback on to Harry and the team.

Warm Regards
The Bridgman Team

Rated 5 out of 5 stars

Refreshingly good service

Emma at the Wilmslow branch was extremely helpful and efficient. It's nice to get some good, targeted advice from someone who listens!

August 8, 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Thank you so much for your lovely five star review

We’re delighted to hear that Emma at our Wilmslow branch was so helpful and efficient. It’s great to know that you appreciated her advice and that she took the time to listen and understand what you were looking for.

We’ll be sure to pass your kind feedback on to Emma

Warm Regards
The Bridgman Team

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