Briggs & Riley Reviews 3,552

Everything delivered as promised!

High quality pieces that last years. Excellent service and quick delivery.

WELL MADE , GOOD PRICE, PERFECT SIZE FOR MY IPAD AND OTHER TRAVEL MUST HAVES. SO GLAD I WENT TO YOUR SITE THAT DAY .FAST DELIVERY TOO.

Briggs & Riley, in my estimation, produces merchandise of stellar quality.

Always a great shopping experience. Briggs and Riley is the industry leader in both quality and customer service. Well done!

My shopping experience with Briggs-Riley was smooth & seamless. The website was easy to navigate and the payment options met my standard of expectations. I will define purchasing more in the months ahead!

Ease of ordering, speed of delivery, condition of merchandise. . . all excellent.
My disappointment is with the design of the merchandise. It is VERY difficult to access the large packing space. There should be a gusset, or a hinge, or something to enable one to actually OPEN the packing space. As it is, one ends up fighting with the zipper and being unable to place things carefully (neatly folded) in the packing space. Too bad. Otherwise, a nice piece and a perfect size for placing under the seat of even a small airplane

Product was as expected,,arrived well packaged, and on-time.Product was reasonably priced and well made. Will buy another one if the soft side spinners go on sale.

The customer service was fast professional and curiously

Amazing product and quality is amazing. Everyone compliments my briefcase.

Briggs is the BEST !
I needed the add-a-strap ... and Voila ! ☺️⭐️⭐️⭐️
I WAS surprised that to Mail the tiny envelope cost more than the strap itself 🤔?
But maybe USPS fees are more nowadays?

Regardless,
SO Glad to be back to toting my pieces together!!

Thanks !

Pretty good bag, use it for weekend travel

The time frame it takes to get the part is an issue. Repair parts should be free but they are not. You say they are but no it does not cost 10.00 for shipping a handle. I am starting to ask myself is it really worth the cost of this luggage is it really starting to think not

Again Briggs and Riley hit a home run! I purchased this large Simpatico collection bag and I found it to be light weight, very roomy inside and the locking mechanism super easy to lock (unlike other bags I had checked out).. I even later purchased a cover for my bag for when I check it for this bag will be staying with me for life!

Excellent luggage. High quality.

It was easy to find what I wanted and the shopping process was smooth.

Excellent bag - just what I wanted.

Before COVID 19 I averaged 8-12 flights per month. I traveled so much I was like a continuous test lab for luggage. Until I discovered Briggs and Riley I was where luggage went to die, would go through 3-4 bags a year. Number one rule of luggage failure is that it happens at the least convenient time. For anyone that travels Briggs and Riley is the absolute best product on the market. You can pay as much or more for other brand names that are far less functional and durable. Their lifetime repair guarantee is unparalleled and the confidence to be able to rely on their product in the most demanding conditions enhances the quality and enjoyment of traveling. B and R is not a label clique, it is simply the highest quality, most functional and reliable luggage available.

The bag ordered was everything I expected. Great quality an what is not to like about the guarantee.

Very informative website. Makes it easy to determine what products are best.