Bright & Sons Reviews 17

TrustScore 4.5 out of 5

4.6

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Company details

  1. Jewelry Store
  2. Jewelry Repair Service
  3. Watch Store

Written by the company

Scarborough jewellers Bright & Sons is a family owned luxury jewellery and watch specialist, also offering a curated collection of antique and pre-owned jewellery. Supplying only high quality diamonds and coloured gemstones - many of these are hand-picked individually and mounted by expert in-house jewellers. To offer something a little out of the ordinary, Bright & Sons are also stockists of a fine collection of two very special stones. These include Blue John jewellery, a semi-precious mineral found only in the nearby county of Derbyshire and Whitby Jet, a mineraloid gemstone found locally in the historic, coastal town of Whitby, North Yorkshire Bright & Sons founders, Frederick and Herbert Bright established the business in 1857, and it became part of the H. L. Brown Group of family jewellers exactly 100 years later, in 1957. It continues to occupy the same charming original period premises in the picturesque coastal town of Scarborough, North Yorkshire. Frederick and Herbert Bright originated from Sheffield in South Yorkshire but relocated themselves and their business to be close to the sea and recuperate from ill health. Subsequently Bright & Sons of Scarborough then became a well-respected and knowledgeable luxury jewellers and watchmaker in the seaside town.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

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Rated 5 out of 5 stars

Exceptional service by Leah

Exceptional service by Leah, from start to finish made to feel special. Given brilliant "good old fashioned service" that is sadly missing nowadays,a credit to the company. Once again thank you Leah a pleasure dealing with you.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Bright and sons

I've been to bright and sons a couple of times now to buy a watch . The staff are always friendly and professional with all their advice and help . Thank you to to Leah for all the help you have given making a wonderful experience . I would recommend anyone who is interested in buying any jewelry to call in at bright and sons.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

A lovely old fashioned jewellers

A lovely old fashioned jewellers. We were on holiday and stopped to look in the window and a necklace caught my eye. A lovely lady called Leah served us. She was an absolute delight. So helpful and friendly. Would definitely recommend this jewellers.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

What a lovely shop to visit

What a lovely shop to visit. I have been very pleased with the service I have received. I am particularly happy with the advice, repairs and alterations to my jewellery. This is a jewellers you can trust and have confidence in.

June 14, 2025
Unprompted review
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Rated 5 out of 5 stars

The best in town

I bought a very expensive gold bracelet for my wife’s birthday. Almost a year later the catch failed, and we contacted the store. An extremely helpful, pleasant and professional lady I believe called Sarah advised we return it for assessment, possible repair. We did do and were told some little time later that the company would replace the item. Fabulous results, very grateful, and won’t use another jeweller from now on. Thank you so much !

June 3, 2025
Unprompted review
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Reply from Bright & Sons

Dear Archibald Wilson,

Thank you so much for taking the time to leave your review. We're delighted to read of your experience with us.

We'll pass on your kind comments to Sara and we hope to see you again soon.

Kind regards,
The Bright & Sons Team

Rated 5 out of 5 stars

A wonderful and traditional store

Brights are a fabulous asset to Scarborough. They are a traditional jewellers and over the years have fixed my jewellery , sourced jewellery for me and sold us lots of lovely things from their shop. The service is always first class. We have just bought some lovely earrings for a Goddaughter's confirmation tomorrow.

April 26, 2025
Unprompted review
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Reply from Bright & Sons

Dear Mrs Guthrie

Thank you for taking the time to leave us a review.

We're are delighted to read you're happy with your recent purchase.

Thank you for your loyalty and continued business, it's very much appreciated.

Kind regards,
The Bright & Sons Team.

Rated 5 out of 5 stars

Strong emphasis on customer service

I went into Bright & Sons not sure if they could help with the cleaning of my nana’s eternity ring which I’d inherited many years ago. What a warm, genuine & kind service I received. I left with a sense that the size of your spend is irrelevant. Instead there is pride in being a longstanding and established jeweller whose focus is customer service.

April 10, 2025
Unprompted review
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Reply from Bright & Sons

Dear Spyke & Mr Baxter,

Thank you for taking the time to leave your review.

We're delighted to read of your experience. We understand that some pieces are a bit more precious because of their sentimentality and pleased we were able to show that in the service too.

We hope to welcome you back soon.

Kind regards,
The Bright & Sons Team

Rated 5 out of 5 stars

It is always a great pleasure to visit…

It is always a great pleasure to visit Bright and Sons in Scarborough. We recently purchased a watch in the shop, we have been well looked after by Leah all through the experience. Very impressed by their friendly service, professional knowledge and the efficiency.

Would definitely recommend!!!

March 29, 2025
Unprompted review
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Reply from Bright & Sons

Dear Matt,

Thank you so much for taking the time to leave your fabulous review.

We're so pleased to read of your experience and we can't wait to welcome you back soon.

Kind regards,
The Bright & Sons Team

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Rated 5 out of 5 stars

Silver earrings

Very pleasant assistant and happy to serve you.

January 31, 2025
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Reply from Bright & Sons

Dear Ann M,

Thank you for taking the time to leave your review.

We're delighted to read of your experience.

We hope to welcome you back soon.

Kind regards,
The Bright & Sons Team

Rated 5 out of 5 stars

Staff very helpful and understanding.

Staff very helpful. An upsetting experience having
your wedding ring removed after 55 years.

March 19, 2025
Bright & Sons logo

Reply from Bright & Sons

Dear Pamela Henderson,

Thank you so much for taking the time to leave your review.

We're honoured that you chose us for such an occasion, we all understand the emotions involved.

We hope to see you soon, when you're ready, for resizing.

Kind regards,
The Bright & Sons Team

Rated 5 out of 5 stars

Fabulous service

Fabulous service. Always polite, helpful and smiling staff. They even love my dog Cleo.

February 12, 2025
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Reply from Bright & Sons

Dear Chris,

Thank you for taking the time to leave your review.

We're delighted to read your comments, and how can we not love Cleo!

We hope to see you both back soon!

Kind regards,
The Bright & Sons Team

Rated 5 out of 5 stars

Excellant service and products.

Excellant service and products.

January 2, 2025
Bright & Sons logo

Reply from Bright & Sons

Dear Don Barker LTD,

Thank you for taking the time to leave your review.

We're delighted to hear of your experience with us and hope to welcome you back soon.

Kind regards,
The Bright & Sons Team

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Rated 5 out of 5 stars

Great service and products

Great service and products

February 14, 2025
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Reply from Bright & Sons

Dear Mr Abbots,

Thank you for taking the time to leave your review.

We're pleased to read of your experience with us and hope to welcome you back soon.

Kind regards,
The Bright & Sons Team

Rated 5 out of 5 stars

My jeweller


The staff are always "brights" and cheerful they make parting with my money..a pleasure..
And with such beautiful stock to choose from they knock out much of the competition and may I say very competitive on price..all in all .. a shop like no other..I have recommended this delightful place to all my friends .

March 21, 2025
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Reply from Bright & Sons

Dear Mr Pritchard,

Thank you for taking the time to leave your review.

We're delighted to hear of your experience with us, and extend our thanks for such recommendations.

Kind regards,
The Bright & Sons Team

Rated 5 out of 5 stars

Friendly, courteous, helpful experience

Friendly greeting when entering the shop
Pleasant helpful staff when trying to choose a silver neck chain for someone else.
Offer to return back if something not correct
Beautiful packaging
The whole experience was brilliant
(Amazing shop)

March 15, 2025
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Reply from Bright & Sons

Dear Jjen,

Thank you so much for taking the time to leave your review.

We're delighted to read your comments, and hope to welcome you back soon.

Kind regards,
The Bright & Sons Team

Rated 5 out of 5 stars

Great personal service.

Great personal service.

December 10, 2024
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Reply from Bright & Sons

Dear Ibiza98,

Thank you so much for taking the time to leave your review.

We're delighted to hear of your experience with us.

We hope to see you again soon.

Kind regards,
The Bright & Sons Team

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