Bright Advice - Mortgages By Design Reviews 

John and Evie expertly guided us through a particularly complicated and stressful house move, providing first class and straight forward advice on the right mortgage product for us and going above and beyond to make sure that we were supported right up to the point of completion (which took several months longer than expected!). I can’t recommend the Bright Advice team enough, it’s rare to find such a group of dedicated and experienced professionals who truly care about customer satisfaction. Thanks guys!

Philip really understood our needs. Took time to listen and delivered really well

Mark (Edwards) at Bright has been absolutely phenomenal. Overseeing our, not so straight forward mortgage application for well over a year, with so much work in the background. I cannot recommend Mark & his team enough. We will be looking nowhere else when it comes to our remortgage when the time comes. I’ve said it personally, but the biggest thank you to Mark ever!

Having dealt with Andrew from Mortgage by Design we were looking forward to discussing our new mortgage requirements with James from Bright.

Unfortunately there were some delays in receiving mortgage information, where we had to chase James and the delay in receiving the information and finally agreeing on our new mortgage left us with having to pay for a Solicitor, whereby in the past, Andrew has managed to avoid these extra charges.

We did feel on occasion that the mortgage seemed to be more of a sales pitch rather than a collaborative approach to the best deal for us, however that could be because we were used to dealing with Andrew.

If we were to use Brighton again, I would like to think that the process is quicker and our want, of specifically not paying for a solicitor is taken into consideration. When we were told that ‘We’ had left it too late to go for a free Solicitor, this left us feeling quite aggrieved as this was totally not our fault as we had been chasing James for progress and updates throughout.

On the flip side the Solicitors, were excellent and kept us in the loop throughout via their on line portal, so the actual application and uploading of documents was easy.

Straight forward helpful advice, they work to sensible timescales ahead of mortgage renewal dates etc so the decisions aren't rushed. Recommend

We were recommended Bright advice by a friend and he said they were good but they were actually amazing! A professional and caring team that made us feel in very safe hands. Brian our broker guided us through the purchase of our first home. He made sure to get us the best mortgage rate and kept us informed every time the rates improved. Communication was excellent at Bright Advice from the whole team. Special mention to Evie, Libby and Cyera. They were all amazing and we are very grateful for their help. We would definitely use their services again.

All members of staff I spoke with throughout were extremely helpful and prompt in their replies. Would highly recommend Cyera and Sarah and am grateful for their help

Despite a busy schedule my side and my not stellar response times I got great service, patient explanations and good advice. The process was simple once decisions were made and Perry supported me through that learning process

Rachel and Evie were great through the process. Great communication and really helpful. Rachel was thorough and gave really good advice even after the exchange of contracts. She made sure we were well prepared as homeowners. Very efficient and was always available on the phone. If you need an advisor then reach out to Rachel!

Gabriella is one of the best mortgage brokers out there! She was extremely helpful and guided me through the process right from the start. Excellent professional service. I can definitely recommend her to friends and family. Thanks again to Gabriella and Cyera!

Excellent communication, friendly, helpful, professional. Prompt responses, the team go above and beyond!

Excellent customer service, communicative and very clear making what can be a confusing process more. straightforward. Paul at Bright Advice has helped us with remortgages/ house sales and purchases over the last 5 years and we always find him to be professional, knowledgeable and makes us feel in very safe hands. We strongly recommend working with Paul.

Held my hand through my first time home buying experience, couldn't have asked for a more supportive experience!

You can't go wrong with the service that Rachel and her team gives.
Even when the wife misses the odd credit card payment/s(!!!!) and you can't use the main street lenders.

Perry was professional and informative throughout the process. He checked my understanding, explained and clarified elements to ensure the final solution met my needs

The team were great again, sorting out our remortgage was easy (for us at least). Even with everything changing in the background, Brian kept us informed and got us the best price. And the test of the team, Evie, made sure everything else was sorted and I was kept up to date.

Very helpful and knowledgeable, put things in easy terms to understand.
Would highly recommend.

Brilliant experience, Excellent service. Amazing communication throughout process. Cannot thank John and Evie enough for all their help, work and explanations and with moving the application through with such speed. Two very happy customers. Thankyou

Mark was fabulous, really supportive through the process and his team were great

Open and frank discussions with John with prompt document communication support by Evie.