This company is a scam. I bought two pairs of shoes, despite saying on their website they will ship in 4-12 days, I reached out on day 20 to see what was happening. I eventually got a shipping email... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Terrible company. Beware and don't order from them. I ordered a pair of light up shoes. It took them much longer than anticipated. One shoe didn't light up. I tried calling....no luck. I filled out an... See more
Shoes were too small, Received an email from a Heather Morales saying return label attached. No return label was attached. No response from additional emails and phone number is no longer in service... See more
Bought Shoes, were swift in taking payment, no communication and false tracking information. Have been reported to PayPal for Seller Fraud. This company has so many names and owners I suspect its a sc... See more
Company details
Information provided by various external sources
Shop LED Shoes for Men, Women, Kids. High Quality Bright Lights 7 Colors includes Remote Control! Many Styles, Low Prices, and Fast Shipping Worldwide.
Contact info
West 33rd Street 130, 10001, New York, United States
- brightledshoes.com
Update: They are legitimate!
Here's the update on the review. I thought they delivered it to the wrong location but found out that they are dropshipping the package so they only sends me invoice instead of the package. As I was about to go through PayPal refund distribute to find out the DHL dropped off package to me today. I took the box out of the DHL package and it was legitimate LED shoes inside. I feel bad and guilty for leaving bad review about them as they delivered it without charging me shipping + taxes but only charging me the price that were listed on their website. Heather has been good until I sent her complaint email but unfortunately, she's no longer responding back to me. Bright LED Shoes is legitimate company and just need to be patient. Mine arrived to Canada in just 2 or 3 days via DHL. Thanks Bright LED Shoes!
November 11, 2020
Unprompted review
Advertisement
ABSOLUTELY PATHETIC SERVICE!!
ABSOLUTELY PATHETIC SERVICE!!! STILL WAITING FOR MY SHOES!! DO NOT MAKE ANY PAYMENTS. SOMEONE NEEDS TO SHUT YOU DOWN.
July 16, 2019
Unprompted review
Delivery of shoes, no show.
Shoes were ordered on Dec. 8, immediate notification of payment received. Told also in that notification that I would get a tracking number within 48 hours. And the shoes were being processed.
2 weeks go by, no word. I contacted and got email saying they were sorry and were now processing my order. Which was a pair for my grandson, the one specific thing he had asked for.
Another week goes by, finally a tracking number... which for 3 days stated processing. Needless to say.. its Christmas and no shoes. I do not recommend this company. They are quick to get your payment and then forget you.
Suanne
December 25, 2018
Unprompted review
SAVE YOUR MONEY
Hello, the company has a very friendly customer service person who I think is over run. I ordered shoes back in June and still haven't received them. I have only received one reply from support who said there was a problem with the shipper and id get an update in 48 hours. That was 3 weeks ago and the emails haven't been answered since.
August 8, 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.