Brilliant Microschools Reviews 

458
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the dedicated teachers for providing personalized attention, fostering highly engaging lessons, and creating a remarkably supportive learning environment for children. Families deeply appreciate the exceptionally smooth onboarding process and responsive administration team that guides them patiently every single step of the way. Some people were dissatisfied with communication delays and felt that obtaining consistent responses from staff members was rather difficult during their journey. A few reviewers also mentioned persistent challenges regarding curriculum pacing, unengaging materials, and very limited opportunities to discuss student progress in depth.

What people talk about most

Staff

Reviewers highlight deep satisfaction with the staff, frequently praising dedicated teachers who offer... See more

User experience

Customers consistently note positive experiences with user experience, highlighting engaging classes, small... See more

Service

Customers had positive experiences with service, noting that the schooling program is individualized and... See more

Customer service

Consumers experience varying degrees of satisfaction with customer service, as some reviewers describe the... See more

Response time

Clients share positive opinions on response time, noting that teachers and staff are consistently supportive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This school has been a blessing to my son's self esteem after coming from daily bullying in a public school setting. His teacher Mrs Benjamin (previously Holland) is an outstanding teacher with dedica... See more

Rated 5 out of 5 stars

Everyone at Brilliant is very helpful and responsive. My son did well with the small class size and mixture of teacher/technology learning. We did have to stay on top of him "being present" while onl... See more

Rated 5 out of 5 stars

BMS truly lives up to their promise. We LOVE the school! The teachers and staff are very respectful to the students and while maintaining accountability. They truly focus on each child’s strengths and... See more

Rated 5 out of 5 stars

Teachers are amazing - professional, responsive and genuinely invested in my son's growth. It has changed how he feels about school and learning in general. He is excited to read and write again and l... See more


Company details

  1. Private School
  2. Educational Institution
  3. Elementary School
  4. High School
  5. Middle School

Written by the company

Brilliant Microschools is a network of accredited online private schools serving students who learn differently. Our certified teachers differentiate each student’s learning pathway. They will track your child’s growth & allow them to progress at their own pace, with the help of adaptive learning software. Our mastery based curriculum is designed with a mix of compelling modern media, classical texts, exciting projects and rigorous exercises that engage them deeply.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

458 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(458)

83 reviews in the last 12 months

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Rated 5 out of 5 stars

I looked at several companies and…

I looked at several companies and Brilliant Grades had the best price and terms of service. The setup process was easy and our tutor was knowledgeable and worked well with my son. I would recommend this service.

May 18, 2024
Unprompted review
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Rated 5 out of 5 stars

We have been enrolled with Brilliant…

We have been enrolled with Brilliant Microschool for about 4 months and our experience thus far has been BRILLIANT! What's even more important is seeing my kiddo excited and happy about school every day! She is no longer forced to speed up and move on to a new concept until she understands what she is learning. This gives her so much more confidence and eliminates her anxiety. A big thank you to our teacher and all staff who have been so helpful and supportive!

May 1, 2024
Unprompted review
Rated 4 out of 5 stars

I GAVE IT 4 STARS BECAUSE BMS THEY…

I GAVE IT 4 STARS BECAUSE BMS THEY HAVENT LISTENT TO ME NOR THE OTHER MOMS IN THE CLASS THAT MY DAUGHTER IS IN. WE SPECIFICALLY ASKED A CERTAIN TEACHER CAN BE IN SUMMER PROGRAM . THEY BEEN GIVING ME THE RUN AROUND. ALL I GET IS WE WILL SEE WHAT WE CAN DO. BOUNCING AUTISTIC KIDS AROUND IS TRUAMATIZING AND CAUSES MELTDOWNS. MY DAUGHTER TEACHER WANTS TO DO THE SUMMER PROGRAM AND SOMEHOW US MOMS ARE FIGHTING TO GET THE TEACHER ON THE LIST THIS IS ABSOLUTELY NUTS THEY SHOULD LET THIS TEACHER DO THE SUMMER PROGRAM

THERE ARE 3 MOMS IN MY DAUGHTER CLASS THAT SIGNED UP FOR THE SUMMER PROGRAM
WHY CANT MY DAUGHTER'S CURRENT TEACHER BE THE SUMMER PROGRAM TEACHER
SHE WILL HAVE HER TEACHER SHE KNOWS AND THE SCHEDULE SHE DOES THIS IS TOTALLY WRONG WHAT YOU ARE DOING TO THE KIDS AND THE MOMS

April 1, 2024
Unprompted review
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Reply from Brilliant Microschools

I thoroughly enjoyed our chat yesterday, and I'm delighted that we were able to align on our objectives together.
As discussed during our call, we are in the process of coordinating our resources, scheduling summer school, planning for the fall, evaluating our teachers, and listening to our parents' feedback. It is important that we don't take any shortcuts so as to ensure the continued academic excellence and engaged coursework that we commit to for our students.
I am so happy to continue our academic journey together and excited that you are joining our Summer School as well.
In the meantime, if you need help, you have our number, and we are just a message or call away, as we have plenty to do over the summer to prepare for the fall. Thank you so much, always.

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Rated 5 out of 5 stars

Tutoring

I like it a lot. They do a great job sending out reminders, calling you if needed and very helpful when needed. B

May 5, 2024
Unprompted review
Rated 5 out of 5 stars

My daughter is a student

My daughter is a student. This school has been so good for her. She has severe ADHD and had given up in her previous school. Wasn't attending and had no hope and self-confidence. This school has gradually help her rebuild her self-image and she is flourishing.

We're so grateful for this school, its teachers and its staff.

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

My daughter hated school before BMS as…

My daughter hated school before BMS as a result of a combination of ADHD and high anxiety. Today she is thriving in a setting that has acknowledged her differences and adapts scaffolds her learning.
The monthly fields trips have also helped her flourish socially too. She stays after class to chat with friends.

May 2, 2024
Unprompted review
Rated 3 out of 5 stars

Lack of transparency around billing

[UPDATE] I was contacted by Claudia, I believe she mentioned her title was Head of the Tutoring side of things. She was very helpful and helped me resolve this with clarity around all my concerns. If you ever have an issue with them, try to get in touch with her. She made all the difference!
I have had a severe dispute with them over the course of three weeks without a satisfactory solution. The dispute is over a series of transactions, specifically, two. My son was receiving tutoring services with this company since August of 2023. In late February, the company notified me that they needed to change the tutor that was servicing my son. The tutor was inconsistent in attendance and often did not show or canceled last minute which led to difficulty making up sessions given our limited scheduling availability. I am currently
owed at least two sessions. The business has refused to provide me with an itemized list of sessions that I have prepaid for and that my son has attended. I have requested that, since they owe me two sessions I requested that they refund $80 for the
cost of the last two sessions that they have billed but are still owed to me.
The business is refusing to provide me with numbers of sessions attended versus paid and only offering additional sessions, which as is I know I am already owed.

April 27, 2024
Unprompted review
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Reply from Brilliant Microschools

I'm glad that we were able to align on the 2 missed sessions.
I do hope that this experience didn't overshadow Damien's academic growth with us over the past 9 months. We've loved having him with us and hope to see him again in the future!

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Rated 5 out of 5 stars

My Experience with Brilliant was…

My Experience with Brilliant was excellent
Mr. Matthew was excellent with the one of one session with my daughter. Her grade improved so much in math. I am just pausing for now but planning to return in the full. Thank you so much looking forward again.

April 27, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Brilliant Grades

Thank you Brilliant Grades!
My child was with you many years now and your video conferences are high tech. Your promptness’s to detail is unmatched.
Your employees are wonderful.

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

We had a great experience

We had a great experience, my son's schedule was super busy and we were missing sessions. They were as flexible as they could be, allowed us to reschedule whenever possible. My son enjoyed his tutor Matthew!

April 11, 2024
Unprompted review
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Rated 5 out of 5 stars

Flexibility and Awesome Teachers

Our daughter absolutely hated school. Then there was a constant fight about curriculum when we started homeschooling. So I started looking into other options. When I ran across Brilliant Micro School…. It has changed our lives. Our teacher Mr. Seth made Rosie fill comfortable from the beginning. If there was an issue in class he is always quick to handle it. We also love how flexible he is for when we had outside commitments with our co-op & my daughter’s love Dance.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Perfect Middle Ground

After covid and having some social/emotional difficulties with a traditional school and class room, we brought our daughter to homeschool. But, since we are not teachers, felt she was just doing worksheets all the time. Brilliant Microschool is a great in between!!!

March 28, 2024
Unprompted review
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Rated 5 out of 5 stars

My daughter confidence has buildup on a…

My daughter confidence has buildup on a higher scale than ever before. Brilliant Microschool is the best online learning program I have ever experienced. They are productively engaging in my child's education and I can't express how much I am very impressed with the curriculum they have offered. My daughter's teacher is the best and I wouldn't trade her for another.

March 28, 2024
Unprompted review
Rated 5 out of 5 stars

Worth every penny

Worth every penny! My son was incredibly frusterated, overwhelmed and anxious in public school. He is super social but was not interested in the learning model. He was skeptical of online school after covid but this school and the staff is incredible. Super tech savvy. Cool things to learn about. Real life application. It has changed everything for our family! THANK YOU!!!!!!!

March 26, 2024
Unprompted review
Rated 5 out of 5 stars

After several years of public

After several years of trying to resolve horrific & abusive public school experiences in Oregon we were desperate for a school option that works for our daughter. Brilliant served to help catch her up over summer and we decided to stay with them. Zero regrets and they’ve helped bridge the 3 year gap public school left us with. Great teachers, creative, amazing communication. Do it!

May 31, 2023
Unprompted review

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