Brimborg
Brimborg, the Mazda representative in Iceland, is by far the worst company I’ve dealt with here.
They were the ones who insisted I go to Cobolt for service, warning me that otherwise I would lose my warranty. Because of that pressure, I wasted time and money on overpriced and unnecessary work. When I finally decided to use my own local mechanic – someone honest, transparent, and much closer – Brimborg washed their hands of everything.
Now my car has a defect that clearly falls under warranty (a well-known problem with my model), and Brimborg refuses to take responsibility simply because I stopped using their overpriced partners. In other words, I’m left paying the price for their bad advice and lack of accountability.
Worst company I’ve come across in Iceland. Zero customer care, zero trust. Never again.