Bristol Melts Reviews 44

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I love the products that I buy from this small business the quality is superb the reed defuser smell divine would definitely recommend.🤗

Rated 5 out of 5 stars

I have a thing about smells and Bristol Melts’ unique scents hit the mark every single time. The Reed diffusers are the longest lasting by a long long way and when I asked if they could custom mak... See more

Company replied

Rated 1 out of 5 stars

I ordered on 24th April. Did not receive items until 12th May. I called, left messages, text, sent 2 emails and sent an Instagram message. I was extremely polite and heard absolutely nothing. Bad cu... See more

Rated 4 out of 5 stars

Bought 2 advent calendars as presents for my daughters as they use wax melts all the time. Firstly the little pots look lovely in the individual boxes, and I'm sure they will love them, which is the... See more

Company replied

Company details

  1. Candle Store

Written by the company

Luxury Home Fragrance Company.


Contact info

3.9

Great

TrustScore 4 out of 5

44 reviews

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Rated 1 out of 5 stars

I ordered on 24th April

I ordered on 24th April. Did not receive items until 12th May.
I called, left messages, text, sent 2 emails and sent an Instagram message. I was extremely polite and heard absolutely nothing. Bad customer service.
To make it more annoying, they wrote 'sorry for delay' and didn't pop in even a gesture of a free sample etc.

May 12, 2025
Rated 5 out of 5 stars

Excellent local company!

Such a great local co.
So easy to order; loads of choice
Free delivery over £40 👍 🚚
And sooo promptly 🚚

Thx you Bristol Melts!

December 12, 2024
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Reply from Bristol Melts

Thank you so much! 🖤

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Rated 5 out of 5 stars

Good website

Good website, easy ordering process, local delivery option, very good product

November 14, 2024
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Reply from Bristol Melts

Thank you so much!

Rated 4 out of 5 stars

Bought 2 advent calendars as presents…

Bought 2 advent calendars as presents for my daughters as they use wax melts all the time. Firstly
the little pots look lovely in the individual boxes, and I'm sure they will love them, which is the main thing. However, the overall Advent box that they are housed in was pretty flimsy, they will not stand up without them all falling out, the shelves aren't glued on, and one of the doors was only half attached. They just looked a little bit scruffy.

November 15, 2024
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Reply from Bristol Melts

Thank you so much for your order. I’m so sorry that they didn’t arrive in the condition intended, while the shelves are hot glued down I can only assume they became loose during shipping. I will consider this for all future advent calendars. Once again thank you for your order and review. 🖤

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt delivery, well packaged. Would definitely use again

October 8, 2024
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Reply from Bristol Melts

Thank you 🖤

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Rated 5 out of 5 stars

Beautiful melts

Arrived very quickly and come in a lovely box and they all smell fantastic and a great price would definitely recommend buying from Bristol melts

November 1, 2023
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Reply from Bristol Melts

Thank you for your order and review. 🖤

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Rated 5 out of 5 stars

Hype-fullness!!

I have a thing about smells and Bristol Melts’ unique scents hit the mark every single time. The Reed diffusers are the longest lasting by a long long way and when I asked if they could custom make my favourite scent as a diffuser, not only did they oblige but they ensured the reeds even matched my decor.

Their customer service alone deserves top marks and once you try these products, you’ll understand the hype for yourselves.

Very very impressed and worth that little extra investment.

January 18, 2022
Unprompted review
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Reply from Bristol Melts

Thank you! 🖤

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Rated 5 out of 5 stars

Favourite wax melt shop!

Always professional and personable with a fantastic selection of reasonably priced waxed melts and associated products. Friends and family visiting always comment when we have a wax melt lit!

November 29, 2021
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Reply from Bristol Melts

🖤🖤

Rated 5 out of 5 stars

Beautiful

Arrived beautifully packaged. Wax melts look and smell amazing. Great for gifts. Will definitely buy again.

May 19, 2021
Unprompted review

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