Lois responded within a couple of hours to a query and then followed up when I placed the order, with delivery next working day as advised. Overall an extremely easy transaction with the item exactly... See more
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Ordered a bracelet for my sons 18th birthday arrived quickly and on time , excellent value fantastic after sales by jodie would always come back without fail . Special thanks to Britannia Jewellery... See more
Company replied
I ordered a 18ct Yellow gold curb chain from their website, and it was delivered the next day via Special Delivery. The chain was beautiful exactly as described with great quality/finish, and was in... See more
Company replied
A really nice chain and a fair price. The item was exactly as described right down to the gram weight and quality is excellent. I cannot fault the service received. Communications were good and the de... See more
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Company details
About Britannia Jewellery
Written by the company
Discover Birmingham's Finest Jewellery Collection
Welcome to Britannia Jewellery, your go-to shop for exquisite new and pre-loved gold, platinum, palladium, diamond and gemstone jewellery at unbeatable prices in Birmingham, UK, and online.
Visit Our Birmingham Showroom
Located in Birmingham's Jewellery Quarter, our spacious showroom is a treasure trove waiting to be explored. Our Birmingham jewellery store offers free parking, giving you the freedom to explore our exquisite collection of affordable luxury jewellery at your leisure.
Shop Online Anytime
Discover our extensive range of jewellery from the comfort of your home at britannia-jewellery.co.uk with an easy-to-use website featuring chains, bracelets, rings, pendants, earrings, and necklaces, all curated to meet your style and elegance needs.
Flexible Finance Options for Your Jewellery Purchases
We accept Mastercard, Visa, Maestro, Google Pay, and offer flexible finance options with 0% interest through Klarna and Novuna, so you can own your dream piece without straining your finances.
Hassle-Free Shopping Experience
Enjoy a seamless shopping experience with us, featuring:
- 🚚 Free Royal Mail Next Day Delivery
- 🔄 Relax with Easy 14-Day Returns
- 🎁 Presented In A Luxurious Gift Box
- 📜 Includes Certificate of Authenticity
Whether you're looking for a statement piece to elevate your style or a sentimental gift to celebrate a special occasion, we have the perfect jewellery to suit your needs.
Explore Our Diverse Jewellery Collection
Discover our diverse range for men, women, and children. From men's rings to women's diamond bracelets, each piece embodies unique style.
Exquisite Fine Jewellery and Pre-loved Treasures
Our fine jewellery, crafted from premium metals like platinum, palladium, gold, and white gold in purities ranging from 9ct to 24ct, features stunning gemstones such as diamonds, emeralds, sapphires, and rubies for added sparkle. Explore newly made designs or affordable pre-loved pieces, with new arrivals regularly updated.
Commitment to Customer Satisfaction and Quality
Britannia Jewellery delivers quality and value, reflected in our 5-star ratings. We are your trusted source for affordable luxury in the UK, dedicated to customer satisfaction and excellence.
More Than a Store: A Journey of Discovery and Value
Britannia is more than a jewellery store; it's a journey of discovery and value. So step in, explore, and uncover that special piece!
Need Help with Your Jewellery Purchase?
Visit Our Showroom
- 📍 42 Frederick Street, Jewellery Quarter, Birmingham, B1 3HN
- ⏰ Open Hours:
- • Mon-Fri 9:00 AM - 5:00 PM
- • Sat 9:30 AM - 2:30 PM
- 🚗 Free Parking Available
Visit us online or in-store in Birmingham today, and let us help you create timeless memories with our exquisite collection.
Connect with Us
Follow for competitions, exclusive ranges & special offers.
Contact info
42 Frederick Street, B1 3HN, Birmingham, United Kingdom
- 01212121715
- enquiries@britannia-jewellery.co.uk
- britannia-jewellery.co.uk
4.9
Excellent
652 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Excellent
Purchased my fiancée a belcher bracelet for Christmas….arrived within 2 days beautifully packaged with authenticity certificate
December 3, 2025
Unprompted review
Reply from Britannia Jewellery
Dear Vinny,
Thank you for your five-star review. We are pleased to hear you were happy with the purchase of your belcher bracelet.
We hope to hear from you again.
9ct gold earrings
A wonderful selection to choose from.
Great value for money.
Packaging was amazing and also came with an Authentication Certificate.
I ordered my earrings late evening and was delivered two days later.
This was my second purchase from Britannia Jewellery and will not be the last.
Well done Britannia Jewellery.
November 28, 2025
Unprompted review
Reply from Britannia Jewellery
Dear Patricia,
Thank you for your five-star review. We are delighted to hear you were happy with the purchase of your earrings.
We hope to hear from you again.
Reply from Britannia Jewellery
Dear Steven,
Thank you for your five-star review. We are thrilled to hear you were happy with the experience you received from using our service.
We hope to hear from you again.
Reply from Britannia Jewellery
Dear Natalie,
Thank you for your five-star review. We are pleased to hear about the excellent and prompt service you received.
We hope to hear from you again.
Great product fast delivery all round…
Great product fast delivery all round top level
November 11, 2025
Reply from Britannia Jewellery
Dear Andy,
Thank you for your five-star review. We are delighted to hear you were happy with your purchase.
We hope to hear from you again.
Excellent customer service especially…
Excellent customer service especially Sam, Lucy & Jodie. Can’t fault them! Will be coming back!
November 21, 2025
Reply from Britannia Jewellery
Dear Stephen,
Thank you for your five-star review. We are thrilled to hear that Sam, Lucy and Jodie provided you with an excellent level of customer service on your visit to the store.
We hope to hear from you again.
Fab quick service as always and…
Fab quick service as always and beautiful piece jewellery thank you wouldn’t buy from anywhere else
November 26, 2025
Reply from Britannia Jewellery
Dear Viv,
Thank you for your five-star review. We are pleased to hear you were happy with your purchase, and we are pleased to hear that the service was fabulous and prompt.
We hope to hear from you again.
Quick service
Quick service, very well packaged and received with certificate of authenticity alongside the invoice. Very professional.
November 25, 2025
Reply from Britannia Jewellery
Dear Julie,
Thank you for your five-star review. We are thrilled to hear about the professional and prompt service you received.
We hope to hear from you again.
Staff
I visited the jewellery shop at Lois bullion in Birmingham on Tuesday, the 25th of November I found that the staff were very helpful and they went out their way to help me in any way they could especially Jodie and Amy they are a credit to the company.
November 25, 2025
Unprompted review
Reply from Britannia Jewellery
Dear Melvyn,
Thank you for your review. We are delighted to hear that Jodie and Amy provided you with a helpful and good level of customer service on your visit to the store.
We hope to hear from you again.
Excellent service
Excellent service. I purchased a braclet was the wrong size returned within the 14day period as soon as it arrived on monday was rwfunded on tuesday and was abke to purchase the right size braclet. Recieved the next day. Fast service. Nice staff members working there and helpful on the phone
November 25, 2025
Reply from Britannia Jewellery
Dear Hannah,
Thank you for your five-star review. We are pleased to hear about the helpful and excellent level of service you received.
We hope to hear from you again.
Unfortunately had to return the item as…
Unfortunately had to return the item as was too small, but customer service is one of the best all sorted in a matter of a few days. Will definitely use again.
November 12, 2025
Reply from Britannia Jewellery
Dear Gaynor,
Thank you for your five-star review. We are delighted to hear about the high level of customer service you received.
We hope to hear from you again.
Fast dispatch time
Fast dispatch time, no need for communication, next day delivered, grate product and packaging.
November 20, 2025
Reply from Britannia Jewellery
Dear Ryan,
Thank you for your five-star review. We are thrilled to hear about the prompt service you received.
We hope to hear from you again.
Great service from start to finish good…
Great service from start to finish good quality products as well will be returning in future
November 17, 2025
Reply from Britannia Jewellery
Dear Adam,
Thank you for your five-star review. We are pleased to hear about the great service you received, and we are pleased to hear you were happy with your purchase.
We hope to hear from you again.
Great company from order to next day…
Great company from order to next day delivery cannot fault them at all. Will be coming back again for sure
November 17, 2025
Reply from Britannia Jewellery
Dear Darren,
Thank you for your five-star review. We are delighted to hear about your great level of customer service you received from using our service.
We hope to hear from you again.
Great Company to deal with
Absolutely delighted with my purchase. This Company will be my first port of call when and if I purchase more jewellery.
November 14, 2025
Reply from Britannia Jewellery
Dear John,
Thank you for your five-star review. We are thrilled to hear you were delighted with your purchase.
We hope to hear from you again.
Really happy with the product and the…
Really happy with the product and the quick delivery
November 17, 2025
Reply from Britannia Jewellery
Dear Interior House,
Thank you for your five-star review. We are pleased to hear you were happy with your purchase, and we are pleased to hear about the prompt service.
We hope to hear from you again.
Reply from Britannia Jewellery
Dear Alison,
Thank you for your five-star review. We are delighted to hear about the great service you received, and we are delighted to hear your purchase was of fantastic quality.
We hope to hear from you again.
Reply from Britannia Jewellery
Dear Zain,
Thank you for your five-star review. We are thrilled to hear you were happy with your purchase.
We hope to hear from you again.
Amazing service
Amy was so helpful. Got exactly what we wanted at a very reasonable price. No pressure to buy and so polite.
November 8, 2025
Unprompted review
Reply from Britannia Jewellery
Dear Lisa,
Thank you for your five-star review. We are pleased to hear that Amy provided you with a helpful and polite customer service experience on your visit to the store.
We hope to hear from you again.
Good quality and very happy with the…
Good quality and very happy with the service. All stamps look amazing on the gold top quality luv from coventry 🙂❤️
November 6, 2025
Unprompted review
Reply from Britannia Jewellery
Dear Zain,
Thank you for your five-star review. We are delighted to hear you were happy with your top quality purchase, and we are delighted to hear about the quality level of customer service you received.
We hope to hear from you again.
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