Britannia Rescue Reviews 

Excellent experience

Speedy, efficient, knowledgeable.

My car wouldn’t start I called Britannia Rescue as I had chosen it November 2025 as my provider following researching a suitable service for my needs The service I received was excellent The rescue mechanic arrived at my home ( I have the home start element of insurance) and was able to diagnose the fault within 10 mins He suggested a couple of solutions and basically I was able to get a new battery fitted and was able to use my car again all within the space of 2 hours Both Muhammad the agent at Britannia and Brad the mechanic were helpful and respectful with me as an elderly female I can’t thank them enough for their patience and understanding I whole heartily recommend this company

Very good service and very happy we were able to call them.

Unfortunately needed a home start (flat battery) on an 18 month old Toyota Hybrid!
Britannia Rescue attended my needs in 20 mins and got me on my way!
Couldn’t ask for a better more efficient service!
Thanks

My call was answered immediately by a very competent and helpful agent and help arrived just 20 minutes later. The Rescue Agent was very friendly and knowledgeable and fixed my problem very quickly. This was the first time I have called for roadside assistance in over ten years and I was genuinely surprised at how professional, competent and helpful Britannia Rescue is, from start to finish. Outstanding service.

As a single female driver I really appreciated the fact that the company checked back with me on a regular basis until I was safely on my way home. The recovery driver was kind and considerate and advised me on other issue relating to my car. An excellent all round service for which I am very appreciative.

Broke down in the middle of a camping field on the coast in the middle of nowhere on the edge of the Lake District. We were given a time of 2 hours but there was an agent there in 20 minutes because he just happened to be in the area. It was an EV battery which was flat and the car was up and running in minutes. Highly recommended.

If it was based upon the lovely gentleman who assisted me on the phone and the great mechanic who fixed the problem it would be 5 stars. It was the more than 2.5 hour wait after a 13 hour shift that let them down.

Easy to contact and quick efficient service in providing solution.

Once again, a great stress free breakdown, i cant recommend Britania enough, always effecient and proffesional full 5 star treatment.
Quick, helpfull and very proffesional.

My wife broke down at 9pm taking the car to the mot centre the night before as I set off to work at 5am and can’t do it in the morning. They won’t assist as the cars mot is out of date( by less than a week).

She is there on her own and this “breakdown service” is finding ways to get out of helping. You can tell they are owned by an insurance company.

I paid for the all singing all dancing package and nothing!

Clear efficient and friendly

Professional call handler, asked if in a safe place- if I was alone and did I have any additional concerns or needs. Fast service well communicated by text, then phoned by mechanic - given advice whilst I waited- turned up within 30 mins- quickly sorted the problem and made sure all ok for journey onwards- brilliant service- been with Brittania for 4 years and wouldn’t go anywhere else! Thanks again!🌟

They use agents (normally "Automania" in West London) who are thoroughly splendid - and their prices for "Home start" are cheaper than the biiger names

Needed recovery recently when I broke down in a busy junction and I didn't have my account details or login to hand. It was easy to find the phone number on their website, they quickly located my account and arranged recovery, the recovery truck arrived in a reasonable time (60 mins ish), driver was friendly, they also arranged and paid for transport to a garage the next day once I had booked it in (again friendly driver, arrived reasonably fast considering I was at home and it wasn't an emergency, maybe 90 mins).

They also give you a call once ever 30 mins when you're by the roadside which is nice because I've experienced other breakdown services that have literally said they would book a recovery truck and then not done so (so you phone 1-2 hours later to get an update and are told nothing is on the way, sorry about that, we'll contact a recovery service now), at least if they phone you every 30 mins you know they've not forgotten about you and can figure out pretty quick if they've not booked anything.

Excellent service from start to finish - arrived quickly and got us home smoothly and safely. Would highly recommend

Broke down and within 2 hours I was back at home perfect service