Britishbedco Reviews 

209
TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

Ordered the Duxiana Luxury Bed, looks absolutely nothing like the photo. It’s a completely different headboard. The headboard also comes in half leaving a giant divide in the middle which looks... See more

Rated 5 out of 5 stars

Please DO NOT be put off my the low rating or negative feedback as honestly if I listened I wouldn’t of ordered BUT I took the risk and thought nope every business deserves a 2nd chance :) and SO glad... See more

Rated 4 out of 5 stars

Overall great experience. Bed is really great quality and looks great in the room. Only thing I would say is they require better tracking service. They should make it automated and smaller timed wind... See more

Rated 5 out of 5 stars

We had a super king divan bed from here & couldn’t be happier. It’s beautiful, looks super expensive at a fraction of the cost of other companies! They also delivered super early in the morning as I... See more

You should know

3.7

Average

TrustScore 3.5 out of 5

209 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 week

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3.7

All reviews

(209)

152 reviews in the last 12 months

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Rated 5 out of 5 stars

Great choice in bed and matresses

Great experience of choosing the right bed for the right room. I went for the ottoman style bed as storage is a minimum in my house. Didn’t have much hope in buying a mattress on line but went for it and never looked back, super comfy and the son loves his

August 1, 2025
Unprompted review
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Rated 4 out of 5 stars

Good value bed and mattress

Good value bed and mattress. Delivery was also a good experience. A bit of a split opinion on the comfort of the mattress as I really get a good night sleep on it but my husband, not so much.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great bed, great service

Great service with communication about delivery at every stage.
Fantastic quality bed. Looks stunning and expensive. Competitively priced.
Only challenge was no instructions but we figured it out.

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

Loved the samples to help me choose.

I had a really good experience with this company. I looked at may different companies for a new bed and I loved that British bed Co sent out samples so I could make sure I was selecting the right bed before it was delivered. Would recommend.

December 23, 2025
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Rated 2 out of 5 stars

Far from luxurious

Far from luxurious. Bed arrived in two packages two days apart. No building instructions. Just a bag of screws with not a pilot hole in sight to give a clue how it goes together. There was no padding around the frame so when you sit on the edge of the bed the frame cuts into the back of your legs. The headboard was in two halves. It does not screw together so if you lean on one side you end up with it not joining in the middle. The lining on the back is also tight one side and lose on the other. Ordered an ottoman to go with it. The base was meant to be coloured black but it was all peeled up showing MDF colouring and the black lining stapled underneath had come lose so if it moved so much as an inch, the black fabric came out from underneath it. The only reason I gave 2 stars instead of 1 was because they gave me some money back for it. Although I did have to send multiple emails to get a response and threaten taking it further if I didn’t get a reply.

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

My bed was lovely

My bed was lovely, very happy with it.
I bought the Duxiana Luxury bed.
Good quality bed. Very sturdy.
Speedy delivery, no issues at all.
Thank you so much.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Going to reorder for other rooms

After searching around, comparing I circled back to British Bed Co. They had the easiest and better price for the style we wanted. I ordered swatches online to make sure the colour was correct and placed the order online. Delivery was around 1 week after, I was kept upto date with delivery date / time.

We paid the extra to have the bed delivered upstairs. Unfortunately the delivery company had split the wrapping and caused a dirty scuff on it. I was really expecting to have a problem with getting it resolved as you read horror stories about service etc
We got in touch straight away, they come back to us with options, to keep it and try to remove the mark (with a partial refund) or they would get another out to us within the week.

We opted for keeping it as we had just decorated and desperate to get house back to normal.

It’s just coming up to a year of us having the bed frame. I have to say for the price I’m really really impressed. It’s really sturdy. Fabric still looks brand new, it’s not gotten any catches or scratches.

My sister had since ordered and we are due to decorate our daughters room and will order again

February 21, 2025
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Rated 5 out of 5 stars

Great experience

Great experience! Bed is as exactly as described and was easy to assemble. Wouldn’t hesitate to order again. Thank you!

November 3, 2025
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Rated 5 out of 5 stars

Great bed

Great bed. Looks as advertised. Fast delivery after order and easy to assemble compared to other beds.
Would purchase again.

December 20, 2025
Unprompted review

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