Arrived later than requested but that may be due to Canada post
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Review summary
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What people talk about most
Based on these reviews
Selection was spot on; had the crisps I required. The delivery was rapid. Outstanding all round. And I say this having previously used another business, who took 10 days to get the items to me. I'll b... See more
Cheaper than anywhere, I can order just the same flavour for my fussy day so no waste, quick delivery and excellent packaging. Impressed with every aspect of it. Only issue is I am disabled and courie... See more
Company details
Written by the company
The BritishGram online supermarket delivered Worldwide, offers Free delivery in the UK and certain European countries. Low price groceries, fashion and more.
Contact info
Unit 24 Queens Court Trading Estate, Greets Green Road, B70 9EG, West Bromwich, United Kingdom
- +44 (0)121 393 3737
- sales@britishgram.com
- britishgram.com
4.2
Great
796 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from BritishGram
Hello thank you for your feedback, please accept my sincere apologies for the mistake. Please contact our customer service for a return label, once the item is returned to our warehouse then customer service will dispatch the correct item or issue a refund. Should you have any further questions or comments, please don't hesitate to reach us by email with your order number and we will be happy to hear from you.
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britishgram very fairly priced really…
britishgram very fairly priced really quick deivery will definatleyuse again :)
September 7, 2022
I was in Turkey when I bought these
I was in Turkey when I bought these. A website I'd never heard of. They were amazing.
Will definitely buy from them again.
September 6, 2022
The delay of time was awuful
It took 8 days to prepare the package, then the package remained in the taxes office in Germany for another 8 days. The delay time was unexpected and I couldnt use the chocolate for my daughter’s birthday. But the good thing is that the chocolate did not meltdown in this heat if the weather.
September 5, 2022
Will never use again it’s a rip off I…
Will never use again it’s a rip off I paid just under a fiver 4 a small jar off coffee and said £3.29 on jar and emailed them and just got excuses and said return them which would have cost me British SCAM 😡😡
September 4, 2022
Unprompted review
Reply from BritishGram
Hello thank you for your feedback, we are mainly an export, so are not as competitively priced or able to follow recommended retail price (RRP) as the large supermarkets in the UK with their huge buying power.
Our pricing does also have to include an element of packaging and processing to ensure these items arrive safely when sending them across the world.
We have experienced many customer parcels that have been damaged, lost and returned. Due to these huge losses our product prices are slightly expensive, also the prices are higher due to the FREE shipping that we offer to UK customers and certain European countries.
Also our merchant card fees are very high due to ''Shop now. Pay later. Always interest-free''.
If you are not satisfied then please return the items according to our return policy and we will refund you in full. Should you have any further questions or comments, please don't hesitate to reach us by email with your order number and we will be happy to hear from you. Kind regards
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Awful will never use again
August 23, 2022
Reply from BritishGram
Hello, thank you for your feedback, unfortunately we do not keep any old stocks as we receive new stocks almost every day and you can see we have a disclaimer for each product that manufacturers may alter their product information, packaging, ingredients, nutritional guides and allergy advice so you may occasionally see a change or difference in products. Please be aware that BritishGram.com is not the manufacturer of the products sold on our website. Actual product packaging and materials may contain more or other different information than shown on our website. If you have any specific product queries, please contact the manufacturer. Thank you in advance for your understanding and please accept our sincere apologies for the inconvenience. Thank you for taking the time to review us, as we do actively listen to everything you have to say and are very grateful for the feedback. Should you have any further questions or comments, please don't hesitate to reach us by email with your order number and we will be happy to hear from you.
Great service from BritishGram
I had a problem with my delivery, I received an email very promptly and the issue was resolved straight away. Thank you to BritishGram. Would definitely use them again and recommend.
August 22, 2022
Happy shopper !!
More than happy with my recent purchase , arrived when expected in good condition at a great price , would definitely recommend.
August 17, 2022
Great business wouldn't go anywhere…
Great business wouldn't go anywhere else on time with every delivery I've had thankyou
August 14, 2022
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Very fast and good service
August 14, 2022
Anadin extra
As an expat it's cery difficult getting à hold of Anadin extra. After several searches i finally found this site with great product availability for a good price. I was able to stock up for the year and received my order very quickly. I've saved this site for future needs.
August 8, 2022
Got exactly what I asked for
Got exactly what I asked for, 24 cans of HP beans for my husband.
Good price, great communication and prompt delivery. Couldn't ask for any more.
July 21, 2022
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Quick and efficient service
Quick and efficient service. One item out of stock but immediately refunded.
July 14, 2022
Quick delivery
Quick delivery, parcel arrived when they stated it would. I would definitely use them again.
July 14, 2022
Everything was perfect 👍🏻
June 19, 2022
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Excellent delivery service and great…
Excellent delivery service and great service from the company thank you
June 6, 2022
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