Alex explained everything that I needed to know about Life insurance for my husband and myself. Very patient when I asked questions and kept going over things which I didn’t fully understanding. We bo... See more
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The lady on the phone was polite
The lady on the phone was polite
Explaining everything as we went along
Told us about all the different policies
Thank you
Seamless process
Knowledgeable representative - didn’t baffle me with insurance speak and really easy to do business with.
Luke
Luke, the agent I spoke with is extremely knowledgeable and explanatory to me regarding my attempt in learn more about British Seniors Life Insurance. I was let down in the past and he made everything more interesting and agreeable for me to move forward. Thank you Luke
Very easy to set up and your…
Very easy to set up and your representative made it easy to understand the process
British Seniors
An excellent phone operator. All questions answered. A good cear voice and spoke at a good speed. A pleasant experience. Would certainly recommend you. Thank you.
Excellent customer service from…
Excellent customer service from Alastair and so friendly
Highly recommend x
I found them very easy to understand
I found them very easy to understand, very polite and helpful.
Very friendly
Very friendly, knowledgeable advisor. I would thoroughly recommend you.
Adam was very helpful and courteous
Adam was very helpful and courteous, knew what was needed,and sorted it out with professionalism thank you 😊
Wayne the representative that i spoke…
Wayne the representative that i spoke to was very processional, calm, and explained everything precisely. in all a very good telephone manner
It was excellent
It was excellent
It was explained openly to me
I thankyou so much
Lynne szwejkowski
Explain what you can do with your insurance needs
It wA explained well what you can do with insurance if you would like to change your options I was quite happy with the all the explaining so hopefully it will go well the gentleman was very patient and helpful so I was happy with that I have now took out Insurance with Senior Citizens thankyou.
Brilliant
Rang up to get life insurance for me and my husband Lesley was are advisor and was were polite and professional. She gave all the information we needed to sign up. Thank you
The representative was polite
The representative was polite and informative and made sure that I understood the terms of my updating my request.
Very thorough and knowledgeable even gave me the maths of my new investment.
A good result and not to difficult to understand.
Very lovely girl called Shannon
Very lovely girl called Shannon. She helped us very very much. She was cheerful loving kind laughable interested in my little Dog very good service 10 out of 10.
The lady what spoke to me was so kind…
The lady what spoke to me was so kind and understand she was also helpful, and polite.She went through the things slowly and very clearly. She didn't rush. If I didn't understand than she went through it again.
Sorted at last - Mark was helpful
I had filled in a form requesting a price for life assurance to cover funeral costs and was called promptly. Mark, my contact, was clear about what was on offer and I signed up today. I feel it’s one less issue for my son if - or when - I pass away!
A lovely lady called Shannon was my…
A lovely lady called Shannon was my point of contact and dealt with my application with great professionalism.
Every single detail was explained fully with no pressure throughout our conversation.
I like to give Shannon a full five star recommendation, she is a credit to the company.
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