We have just had £44 taken from our bank account for membership renewal inspite contacting them twice that we didn't want to renew our membership after they sent an email that they were going to do th... See more
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Auto renewal was applied to my account which I didn't know about. No advance warning about withdrawal. Payment was a 25% increase on previous year. I've tried to stop auto renewal without success.... See more
Didnt know about automatic renewal. Just cost £44 with no cancellation possible. Had to give up camper as husband had a stroke. Fuming
As always this company gives exactly what it says it will do! Fast, efficient, safe deliveries with a smile! A fun range of tastes from Britain and more items keep appearing on their website! THAN... See more
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Company details
Written by the company
A family run business located in Kingston Ontario. Offering a large selection of British goods whether you are trying for the first time or are wanting a taste of home, we have the products for you. Free Kingston Delivery & Flat Rate Shipping Across Canada. Shop-Click-Delivered! Our reputation is your satisfaction....The Brit Stop is truly your British One Stop Shop!
Contact info
349 Janette Street, K7P 0K8, Kingston, Canada
- 6135832309
- info@britstop.ca
- britstop.ca
2.1
Poor
165 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Really friendly and helpful service!
April 7, 2021
Reply from Britstop
Hi Sian, Thank you for taking a moment to review BritStop. It is great to hear that you enjoyed our service. We love bringing a taste of Britain to our customers door, especially in the times we are living through. We appreciate you supporting our business venture and look forward to being of service to you again. Best Regards, Alan and Jo, BritStop
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Love these guys!
Being from the UK I remember the chocolate tasting so much better and certain foods you can't get in Canada. I was so happy with my purchases!! Brings back memories. They delivered the next day after ordering online. Thanks again!!
April 6, 2021
Reply from Britstop
Hello Teresa, we really appreciate you taking the time to review BritStop. We are so pleased to hear you were happy with your purchases and found our delivery service convenient. Quality service should always be focused on providing customers with complete satisfaction. Thank you for supporting our business venture and we look forward to serving you again soon. Best Regards, Alan and Jo, BritStop
Great service
Great service, fast delivery, awesome delivery car (Mini with Union Jack colours). Canada just got better because I can now get Pot Noodles here.
April 6, 2021
Reply from Britstop
Hello Charlie, we are very grateful for your kind words and review of BritStop. Our aim is to take care of our customers orders with convenient & prompt delivery. The Mini is a great headturner and does exactly what we hoped, it get us noticed and has really helped put BritStop on the Kingston map. Thank you for supporting our business venture, we look forward to being of service to you again. Best Regards, Alan and Jo, BritStop
Great to have you in kingston
Great to have you in kingston
I will be a customer for sure
I wish you much success
April 5, 2021
Reply from Britstop
Hello Diane, Thank you for your kind words and reviewing BritStop, we appreciate you supporting our business venture. We love that Kingston is our home away from home and connecting with the community through BritStop. Looking forward to assisting you again soon. Best Regards Alan and Jo, BritStop
Reply from Britstop
Hello, Thank you for supporting our business and providing a review of BritStop. We are so pleased you enjoyed our service, and appreciate your recommendation. We look forward to the opportunity of serving you again soon. Best Regards, Alan and Jo, BritStop
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Wonderful service
Wonderful service. Lovely to deal with people (not a huge faceless corporation)
Easy to use website.
April 5, 2021
Reply from Britstop
Hello Moira, Thank you for your kind words & review of BritStop. We are so pleased you found our website easy to use. We love providing exemplary service, we believe our customers are the most important part of our business. Looking forward to assisting you again soon. Best Regards, Alan and Jo, BritStop
I was so delighted.
I was so delighted with how friendly and accommodating Britstop are. My daughter lives in Canada and I’m in Scotland. This is the perfect way to send them a wee treat of their favourite foods. It was so easy to do.
April 5, 2021
Reply from Britstop
Hi Maggi, Thank you for your review. We really appreciated being part of making Easter special for your family, Listening to our customers requirements and accommodating specific requests is all part of the service, and what we love to do. Thank you and your daughter for supporting our business venture and we look forward to serving you again soon. Best Regards Alan and Jo, BritStop
Reply from Britstop
Hi Karen, Thank you for your BritStop review. We are so pleased your Dad enjoyed his chocolate treats. Providing good customer service is the most important part of our business. We look forward to serving you again soon. Best Regards Alan and Jo, BritStop
Reply from Britstop
Hi Leona, Thank you for your review of BritStop, much appreciated. We belief communication and delivering promptly to our customers is one of the most important elements to our service. Thank you for supporting our business venture and we look forward to being of assistance again soon. Best Regards, Alan & Jo, BritStop
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Great service and great selection
Great service and great selection! I will definitely be buying again!
April 2, 2021
Reply from Britstop
Hello Alison, thank you very much for reviewing BritStop. We are so happy you liked the product range and enjoyed our service. The most important part of our business is providing complete satisfaction to our customers from start to finish every order is our priority. Thank you for supporting our business venture and we look forward to being of service to you again soon. Best Regards, Alan and Jo, BritStop
Outstanding service.
April 1, 2021
Reply from Britstop
Hello Flora, Your kind review of BritStop is much appreciated. We are so pleased you were happy with our service. Thank you for supporting our business venture and we look forward to being of service to you again soon. Best Regards, Alan and Jo, BritStop
Great products and amazing delivery!
April 1, 2021
Reply from Britstop
Hello Kathy, much appreciate you taking the time to review BritStop. We are so pleased you liked our range of products, we hope in time to widen our product line and increase inventory levels to satisfy our customers requirements. We also believe it is vital to provide an exemplary delivery service that our customers can rely on. We look forward to being of service to you again soon. Best Regards, Alan and Jo, BritStop
Excellent fast and reliable Service
Excellent fast and reliable Service. I ordered on line from England and the following day my gifts were delivered in Kingston Ontario. I will use BritStop again.
April 1, 2021
Reply from Britstop
Hello David, Many thanks for taking the time to review BritStop. One of the most important elements to our service is to ensure prompt delivery. It is our hope that all our customers are confident that there will be clear communication and fast convenient delivery to their door. Thank you for placing your trust in our business. Best Regards, Alan & Jo, BritStop
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Excellent customer service
Excellent customer service, fresh products and fast delivery. Not to mention fast response to your inquiries and reasonably priced.
March 30, 2021
Reply from Britstop
Hello Aisha, Thank you for taking the time to review BritStop. We are glad to hear you were happy with our service. We make connecting with our customers one of our priorities, communication is a key element to satisfying customers needs. Providing the best range, quality and priced products to customers together with prompt delivery is what we expect and our customers should receive nothing less than meeting our exacting standards. Thank you for supporting our business venture & we look forward to the opportunity of serving you again soon. Best Regards, Alan and Jo, BritStop
Reply from Britstop
Hi Norma, thank you for your kind review of BritStop. Our aim is to always provide service which goes beyond expectations whilst ensuring customers receive their order as quickly as possible. Thank you for supporting our business venture. We look forward to serving you again. Best Regards, Alan & Jo, BritStop
Reply from Britstop
Hello Hayley, Thank you so much for taking the time to review BritStop. We are very happy to hear that you found our prices reasonable. Buying British products needn't be expensive and we believe customers deserve value for money. From the price of our products to delivery or shipping our customers should feel they gave been dealt with honesty and as our priority. Thank you for placing your trust in BritStop and we look forward to being of assistance to you again. Best Regards, Alan and Jo, BritStop
Reply from Britstop
Hi Colleen, thank you for reviewing BritStop, it is much appreciated. We are so pleased you enjoyed our service, product range and pricing. Jo & I believe in offering our customers a service which truly has a personal touch, whilst offering an ever widening range of products at a price which is reasonable. Thank you for supporting our business venture, we look forward to being of service to you again soon. Wishing you a Happy Easter. Best Regards, Alan & Jo, BritStop
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Reply from Britstop
Hello Steven, thank you for taking the time to give BritStop a review. Great to hear you are happy with our service. We appreciate you supporting our business venture. Wishing you a very Happy Easter. Best Regards, Alan & Jo, BritStop
A really great online shop with…
A really great online shop with fantastic products that stir memories of childhood. Always delivered at specified date and time. I highly recommend!
March 19, 2021
Reply from Britstop
Hello Laura, we really appreciate you taking the time to review BritStop, thank you. So pleased you are happy with our service. We aim to work for our customers according to our business tag line; Shop-Click-Delivered. Thank you again for supporting our business venture. Best Regards, Alan & Jo, BritStop
All the transaction was easy to do
All the transaction was easy to do. Super friendly !
March 19, 2021
Reply from Britstop
Thank you Veronica for taking the time to review BritStop. So pleased you found our service easy to use. We appreciated you supporting our business and look forward to the opportunity to assist you again in the future. Best Regards, Alan & Jo, BritStop
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