Britstops Reviews 

94
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers had a great experience with this company. Consumers consistently appreciate how simple and straightforward the mobile application is to use, making it completely effortless to locate wonderful stopover spots while touring across the country. Many visitors enthusiastically praise the warm hospitality provided by the hosts, the delicious traditional pub food, and the wonderful opportunity to meet friendly local residents during their travels. However, some people mentioned that certain locations featured on the platform were closed or not actively accepting travelers at the time of their visit. Some reviewers also noted unexpected discrepancies between the digital information provided in the app and actual site availability when arriving at various destinations.

What people talk about most

Service

Reviewers highlight positive aspects of service, finding it easy and hassle-free for discovering great... See more

Location

Reviewers mention ambiguous feedback about location, noting that while parking descriptions and venue... See more

User experience

Consumers find user experience to be very positive, highlighting that the platform is easy to navigate and... See more

Application

People report positive experiences with the app, highlighting that it is very easy to navigate and find... See more

Product

Customers consistently note positive experiences with product, highlighting it as an excellent idea that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Britstops have opened up a whole new experience, and as on my own enjoy having a nice meal and chat with the locals. Really recommend people give it a try Have stayed 3 nights June and 3 July Devon... See more

Rated 5 out of 5 stars

My most recent Brit stop was at The Brittania Inn, Nr St Austell. Absolutely fabulous place. Lovely field to camp, the venue has everything you can need. Clean bar, excellent food, picnic benches, out... See more

Rated 5 out of 5 stars

The concept of Brit Stops is immensely freeing for me, to regularly enjoy a night or two at pubs not too far from home. The ones that I have used so far have required my van to be self sufficient, w... See more

Company replied

Rated 5 out of 5 stars

Absolutely loved this app and every pub and farm experience that we had with our 4 weeks touring Great Britain. We met some really nice locals too and enjoyed every meal and drink. I don't think we... See more

Company replied



Contact info

4.1

Great

TrustScore 4 out of 5

94 reviews

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No recent history of asking for reviews

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Replied to 47% of negative reviews

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4.1

All reviews

(94)

89 reviews in the last 12 months

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Rated 1 out of 5 stars

Cancellation is the problem

Cancellation is the problem. You have to commit all in to use it and there were very few sites where we were. So, Tried to cancel but it was difficult as ever - and out of signal meant it apparently didn’t go through. They thrive on not making it easy and then refusing to refund you. Really sick of these sites that seem to grow off of tricking people out of money. Im sure the sites are great but it wouldn’t hurt to just make it easy to exit if it’s not for you.

July 16, 2026
Unprompted review
Rated 1 out of 5 stars

I joined Brit stops for a weeks motor…

I joined Brit stops for a weeks motor home holiday, and I unfortunately couldn’t find one single place to stop that week in North Yorkshire, so for me it was a complete waste of money. On top of that the motor home I hired was a disaster, they are a dreadful company to deal with, if you leave a security deposit, they will find a way to take a large chunk of it. I have reported them to police and trading standards .beware, unscrupulous, nasty little company , especially Nicola.

July 31, 2026
Unprompted review
Rated 1 out of 5 stars

Buyer beware

Buyer beware
This morning I downloaded the BritStop app and applied for membership. Without flagging that this would happen, the parent company (Harvest Host) immediately put in a charge for £0.75...5 times. As Harvest Host are based in the US, my bank flagged this as a suspicious transaction and immediately blocked my card.

To be fair to BritStop, they did email a reply to my attempt to contact someone through the site chatbot, after several hours. (Incidentally, the chatbot told me someone would be in touch on Tuesday - today is Thursday - so that's a win I guess :/)

It seems the £0.75 charge is not actually a charge(?!), and it's what Visa charge them for verifying someone's bank details. My bank uses Mastercard, but I suppose it's wheels within wheels.

The upshot of this was an hour spent on the phone to my bank who, for security, told me my card would be cancelled and a new one issued - which will take 10 days to arrive. I have been able to download new card details to my Google wallet but (as we all know) contactless payments are limited to £100. I don't use credit cards - this one bank account is all I have.

In usual circumstances this would be extremely inconvenient but given that I am due to shortly set off on holiday, this has caused a nightmare. No bulk shopping, no meals out, and no family day trips. It won't ruin the holiday, but it will affect it considerably, and I'm heartbroken and angry in equal measure.

A very long post, but please, please be very careful with this app

August 6, 2026
Unprompted review
Rated 5 out of 5 stars

Love the app very easy to navigate the…

Love the app very easy to navigate the 2 places we’ve stayed at so far have been absolutely beautiful and very welcoming… can’t wait to book a few more .. great idea and lots of stooover places when travelling ..

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

Found a gem of a pub

Found a gem of a pub
The Bell at Standerwick on the A36 just before warminster.
Just looking for a evening meal and boy did we fall lucky a small country pub with fantastic food well priced and an atmosphere that made for a fantastic evening. And to top off an invite to stay overnight.
Large car park just far enough off the main highway to avoid heavy traffic noise, warm and welcoming staff fully recommend a visit.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use App

Easy to use App. We have used it a number of times this summer and have visited places we wouldn't otherwise have heard about. Great App!

July 30, 2026
Unprompted review
Rated 2 out of 5 stars

For 40+£ not worth it as most of the…

For 40+£ not worth it as most of the establishments charge or book you in for a meal so at least £40+ to stay park4 free much better and cheaper too. Reply from Britstops is that they encourage user to buy from businesses. That is what we do but when booking hosts often often want to book you in for a meal. Also Britstops need to do some secret shoppers and ring up some of these pubs and book and see what they say about charges.they might be surprised at there are monetary costs.

March 1, 2026
Unprompted review
Britstops logo

Reply from Britstops

The Brit Stops scheme benefits our Hosts because we encourage members to patronise Hosts when possible, and because the scheme increases a Host's overall customer footfall.

However, there are no mandatory charges associated with our stopovers - nor is there an obligation to make a purchase when staying at our Host locations. Brit Stops Hosts agree to provide our members with a one-night stopover free of charge.

Rated 4 out of 5 stars

Can be handy!

Britstops can be handy and we have stayed in a few good places as a result of being on the app for the last 18 months although sometimes places are not actually accepting Britstops or are closed or have felt unsafe so it's not a magical answer to camping!

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Suits us!

We are happy touring in our motorhome without campsite facilities so Britstops is ideal for us. We joined in 2016 and have stayed at dozens of pubs throughout the UK and Ireland. Almost every experience has been great so we will remain members for many years to come.

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

The Old Red Lion

The Old Red Lion, Thame, Oxfordshire Great pub stopover, very friendly landlady. We had the firecracker chicken and rice, super food and so reasonable. Village shop in the pub too. Will come again.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic sites

Fantastic sites, we have never been disappointed but frequently are surprised at the high standard of the site and the venue & food available, the on-line directory is easy to use and tells you all you need, Highly Reccommended

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

A lovely place to stay from BritStops

We stayed at Lotsmead PYO just outside Swindon. They told us we could pay £5 per night for electric hookup (which we done) which was located behind the shop. We were the only people there, so we stayed on the field and as we had a very long electric cable, we were able to plug in as long as the shop wasn't open (otherwise it may have been a trip hazard). The staff were really friendly, and we got some fabulous tasty strawberries and raspberries. We stayed for two nights and there are toilets available as well as a place to put rubbish. A really fabulous place to stay a night or two. I would definitely recommend it.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Britstops the ideal app.

Britstops is an ideal app to have in your pocket, no matter where you are there is usually a good stop over nearby. I have used it all over, including Ireland.

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Love this set up

There are a few good campsites but generally they are too formal, not very friendly and not particularly attractive places. Brit stops for short term stops is absolutely my cup of tea, coffee and cold beer or warm beer if you prefer. Invited to join in with darts, eat organic produce at the farm shop, try the apple cider vinegar at the cider factory. The overnight spot adds to the experience and adventure rather than being a convenient place to park.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

My most recent Brit stop was at The Brittania Inn, st Austell.

My most recent Brit stop was at The Brittania Inn, Nr St Austell. Absolutely fabulous place. Lovely field to camp, the venue has everything you can need. Clean bar, excellent food, picnic benches, outside stage for entertainment, and children’s play area.lovely friendly and helpful staff. Even serves a great breakfast, also accessible ( my husband is disabled)

July 4, 2026
Unprompted review

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