Awful customer service
I have been waiting for a package from Canada to the UK for over 2 1/2 months and still it hasn't arrived. It was sent AIR MAIL!!! I have had to message Brittany on facebook since they don't answer emails even though it says that they do on their website. I have been repeatedly asked to keep on waiting. I emailed and facebooked them yet again on March 1st to ask for a refund since I don't believe the parcel sent air mail on Dec 20th is likely to arrive. It is March 8th now!!! I still have had NO RESONSE from them. It makes me wonder what kind of a company they are? Where is their customer service? I just want a refund now and be done with it.








