Broad Essentials Inc. Reviews 51

TrustScore 3.5 out of 5

3.3

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Rated 2 out of 5 stars

Never ever have I ordered a product from a company and then been totally ghosted by said company when I have reached out in many different ways trying to inquire about my order. Their website chat b... See more

Rated 4 out of 5 stars

Gave four stars only because I’ve just had the treatment a few days. That said, it looks very promising and the delivery communication, service and personal greeting in the package was great.

Rated 5 out of 5 stars

Quality of product is exceptional. It really works on all kinds of pain and deep tissue pain too. If you were skeptical, please don't be and give it a try as I did and am so satisfied and have been... See more

Rated 1 out of 5 stars

Haven’t been able to use it because the rollers on both the bottles I purchased do not roll!

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

We specialize is High CBD Aromatherapy, Bath & Body and Wellness with a focus on clean, healthy and natural ingredients. be.Happy, be.Healthy, be.Essential!


Contact info

3.3

Average

TrustScore 3.5 out of 5

51 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Product!!

I met the owner at a Home Show in Atlanta in March of 2022. I explained to her the issues my husband was having with diabetic neuropathy. She suggested the MaxRelief Plus CBD Recovery Oil 1800mg. She said the one bottle should last 6 to 8 weeks. Based on her suggestion, I bought it and took it home to my husband. He was skeptical since he has tried so many “solutions” in the past. By the end of day one, he could tell a difference. By the end of day two, he said, “Can we make sure I never run out of this stuff?” So, I bought a second bottle! It did last right at 8 weeks with him using sparingly every day on his feet and knees!

May 30, 2022
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Reply from Broad Essentials Inc.

Thank you friend the wonderful feedback and review! We are soooo happy to hear it helped!

Rated 5 out of 5 stars

Have not received my recent order yet

Chris from broad essentials fixed the issue promptly and professionally. Highly recommend BE for your cbd needs!

April 20, 2022
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Reply from Broad Essentials Inc.

Hi Jacob,

We are very sorry to hear you have not received your order. Tracking from USPS shows it delivered on 4/18/22 at 12:19pm to your mailbox. We will be reaching out to you today to get this rectified immediately. Please check your inbox for our email.

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Rated 5 out of 5 stars

Purchased originally at a Christmas…

Purchased originally at a Christmas event for my husband who has major sleep issues. Product works better than others he has tried. It helps his sleep. Full nights rest. He tried the orange this time and said it tastes like an orange peel. Excellent product!

March 20, 2022
Rated 3 out of 5 stars

Our citrus candle smelled only of…

Our citrus candle smelled only of cinnamon

January 17, 2022
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Reply from Broad Essentials Inc.

We are very sorry to hear you did not like the aromas as our Citrus Rain candles are typically a customer favorite. We do not add cinnamon to the blend, so it is possible it was mislabeled during processing. All our products have a 60-day satisfaction guarantee and we would appreciate the opportunity to make it right for you! We have reached out to you via email about this issue and we eagerly await your response! Thank you!

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Rated 5 out of 5 stars

This was my first order with this…

This was my first order with this company and I encountered issues with the coupon and a wrong product shipment. The company responded to my issues very quickly, resolved them immediately and replaced the wrong product. Errors do happen from time to time and the way a company responds to its customers says a lot about how the function. I hope this company stays 'small' and customer experience focused. So far, I have enjoyed the products I ordered and and giving a 5 star rating .

December 28, 2021
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Rated 5 out of 5 stars

Phenomenal product

Phenomenal product, and amazing service. I came in with almost no knowledge and they helped me with all my questions as well as some suggestions. Will absolutely be coming back again as a regular customer!

October 1, 2021
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Rated 5 out of 5 stars

Wonderful products!

I ordered three roll-ons, Lavender, Peppermint and MaxRelief. I've tried all of them and they are wonderful! I use the Lavender at bedtime or anytime I want to relax. The Peppermint is great for knots and tension in my neck or a bit on wrists or palms as an energiser/sinus opener. I roll the MaxRelief on sore muscles and it actually works. I'm very pleased with the quality and effectiveness of the products and I will be ordering more.

March 31, 2021
Rated 5 out of 5 stars

Amazing quality and prices!!

The products are of extremely high quality and potency is as listed. The owners are kind and genuinely just want to help people with their products. I plan to purchase many more items from this company!

December 6, 2020
Unprompted review
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Reply from Broad Essentials Inc.

Thank you so much for the kind words! We are glad we could help and are always available if you ever have any questions.

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