Broadview Shading Solutions Ltd Reviews 

414
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and smooth installation process, mentioning that workers arrive on time and leave homes exceptionally clean and tidy. Consumers are thoroughly delighted with the outstanding quality of the products, featuring beautiful shutters and durable awnings that fit seamlessly into their homes. Some reviewers were not happy with the pricing structure, noting that additional call-out fees and certain repair costs felt quite expensive. Furthermore, a few people mentioned experiencing unexpected delays in finishing installation projects or noted frustrating challenges regarding customer support and after-sales service.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting friendly, polite workers and... See more

Service

People report positive experiences with service, noting that the order process is simple and installations... See more

Product

Reviewers highlight positive aspects of product, expressing great satisfaction with the quality and... See more

Quality

Reviewers express great satisfaction and appreciation regarding the quality, noting that the blinds,... See more

Price

Users describe ambiguous interactions with price, as opinions on costs vary significantly among reviewers.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. Josh turned up on time, talk us through our options. Measured accurately and gave a competitive price. (Within £5.00 of other quotes) Fitters tidy, clean, polite and generally "n... See more

Company replied

Rated 5 out of 5 stars

Great job by Broadview, Already happy with last years downstairs shutters the fitter made a perfect job of fitting our shutters upstairs and took all the old blinds away leaving the bedrooms clean an... See more

Company replied

Rated 5 out of 5 stars

We finally settled on Broadview for shutters for our two front windows in our bedrooms of our bungalow. After settling on what we wanted in principal at the showroom, they came and measured up and... See more

Company replied

Rated 5 out of 5 stars

The team initially showed up at the scheduled time and date to take measurements and later for installation, which isn’t always guaranteed. The fitter worked efficiently, but as he was about to leave,... See more

Company replied


Company details

  1. Blinds Shop
  2. Awning Supplier
  3. Carport and Pergola Builder
  4. Garage Door Supplier
  5. Garden Building Supplier
  6. Window Treatment Store

Written by the company

Broadview Shading Solutions manufacture and install high quality awnings, blinds, shutters and outdoor garden pergolas for homes and businesses with a focus on attention to detail and a superb finish. Broadview made to measure blinds systems are designed for classic or modern home or offices using the latest technology such as motor, voice and solar control helping you to control your heating and cooling in a sustainable manor. Broadview are a Somfy Expert meaning automation of your blind system is at the touch of a button or just say "Blinds Open". Shaped windows or glass roofs at high level are common and we have the solutions to help lower your energy cost. Broadview plantation style window Shutters are available in many timber and MDF options shaped perfectly to order to your desired choice and budget. If you have outdoor space at home or work, Broadview Outdoor Living, the main UK Brustor distributor for high quality Pergolas, Electric roller screens and frameless glass systems have the solution for you. Broadview Vehicle awnings enable businesses to operate on the move whatever the weather and suit almost all vans. See why we have an Excellent Trustpilot Rating for yourself. Contact Us now.

Leading supplier of Awnings, Blinds, Shutters and Outdoor Living Solutions

Written by the company

Our experienced team are here to serve you from survey to installation
We value all our customers and their experience is important to us.

Broadview Shading Solutions

Contact Us Now for Expert Advice

For everything in window coverings or outdoor covered spaces for home and business perfect shading solutions.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

414 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(414)

70 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and sensor renewal

Following an unnecessarily aborted initial service date, Broadview returned and completed the service on the agreed date. The wind sensor had failed (previous owner’s negligence) and today Broadview’s excellent service engineer attended on time to fit the new sensor. I can now heartily recommend Broadview to any prospective customer.

March 26, 2024
Unprompted review
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thanks you Mr Daulby we appreciate your 5 star review abd are pleased you will recommend us.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Roof Lantern Blind

We are so pleased with the lantern blind and the whole process from start to finish has been a very pleasurable experience.

Will was on time for the appointment and was very easy to deal with and answered all of our questions and concerns. The fitter turned up when he was supposed to, installed the blind quickly and with no mess and showed my wife how to operate it and explained how to charge the battery.

Everyone we have dealt with in between has been very polite and a pleasure to deal with.

January 31, 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you kindly for your 5 star review of your Broadview lantern blind. We value your comments which have been passed onto the team here. We hope to see you again in the future.
Best Regards
The Broadview Blinds Team

Rated 5 out of 5 stars

Shutter blinds

Great service from pricing through to installation,had shutter blinds fitted & they look great,definitely recommend this company

February 23, 2024
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Reply from Broadview Shading Solutions Ltd

Thank you for ordering your Broadview Shutters and for leaving us this excellent 5 star review it is much appreciated.
Kind Regards
Broadview Blinds & Shutters Team

Rated 5 out of 5 stars

C3 See Glass Run System meets our needs perfectly

Broadview recently supplied a C3 See Glass Run System for our garden studio to separate the spa area from a home office / gym. The product is well built, stylish and functional. The team were most accommodating when the space was not quite ready for survey and didn't make a fuss about returning. The installation was quick and the system meets our needs perfectly.

November 23, 2023
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Reply from Broadview Shading Solutions Ltd

Thank you Valerie for your Excellent 5 Star review of your new C3 Seaglass Run sliding glass wall for your garden studio that we have supplied and installed. We are delighted you think we provided an Excellent Service and hope to see you again in the future.
Best Regards
The Broadview Team

Rated 5 out of 5 stars

Lovely staff very professional

Lovely staff very professional

February 2, 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thanks Vanessa we are delighted with your 5 star review and our staff were lovely and professional.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Josh was very professional in his…

Josh was very professional in his approach to solving our problem.

December 11, 2023
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you Ian for your business and it is great to hear we have been professional and we value your 5 star Excellent review.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Great service all round

Great service all round, very happy with my blinds that I ordered for my office!

January 16, 2024
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Reply from Broadview Shading Solutions Ltd

Thank you Mr Hart. We do love a 5 star Excellent review and are pleased you are happy.
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Excellent communication

Excellent communication. Fitted promptly

February 23, 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you for your review of us it is much appreciated
Kind Regards
The Broadview Team

Rated 5 out of 5 stars

Excellent service

Most helpful. Came and measured. Then two weeks later came back and fitted.
No fuss Very helpful and pleasant.

January 11, 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you Rosamund we do love a 5 Star Review. No fuss, helpful and pleasant is what we strive for.

Best Regards
The Broadview Team

Rated 5 out of 5 stars

Brilliant service and fitting

Love my shutters, really good price and fitting was brilliant

January 15, 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

We also Love your Broadview shutters they are great.
thanks again
The Broadview Shutters Team

Rated 5 out of 5 stars

Professional and quality product

Professional
Knowledgeable
Quality product
Delivered and fitted on time
Excellent fitter
No negatives whatsoever

February 15, 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Amazing Tina we couldnt be happier and are so pleased with your excellent review of us.
We hope to see you again in the future.
Regards
All at Broadview

Rated 5 out of 5 stars

Very helpful and efficient

Very helpful and efficient, listened to requirements, offered guidance and kept to timescales.

December 12, 2023
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you we do try our best.
Regards
The Broadview Team

Rated 5 out of 5 stars

Outstanding Pergola system

Having done a lot of research into pergola systems, off the shelf, custom installs, manual or automated system, I finally decide to go for a custom install, fully automated.

Having visited Broadview shading and seeing the chosen product discussing it with Melissa, I placed the order, knowing they have the knowledge and expertise., plus the fact they are a family run business being in the industry for over 50 years.

The order was ready in about 6 weeks and the installation team came on site for two days.

The installation was very successful having faced a few technical issues. It's due to their knowledge of the product they were able to overcome the obstacles they faced and gave me reassurance that I had chosen the right company but even more so the installation team has the support to back up the product.

The pergola has made a huge difference to my outdoor living space and I look forward to make full use.

Well done Broadview Shading.

February 12, 2024
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Reply from Broadview Shading Solutions Ltd

Thank you Mr Bullock we are delighted with your outdoor pergola and your kind words and 5 star review.
Kind Regards
The Broadview Pergola Team

Rated 5 out of 5 stars

Good communication and price

Good communication and price, and fitted by a great engineer and good quality blinds.

November 30, 2023
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you Geoffrey a 5 Star Review is always very welcome and much appreciated by all the team.
Regards
Broadview Shading Solutions

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. Very helpful and friendly salesman and fitter. Blinds look amazing. Thank you

February 23, 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you Sandra we do like it when our customers suggest they had an amazing service from start to finish and everyone was helpful. We do try to provide amazing blinds so thank you once again.
Regards
The Broadview Blinds Team

Rated 5 out of 5 stars

Amazing service from start to finishFrom the first phone call to the…

From the first phone call to the company asking for sales visit until the final engineer left. The whole experience was professional. Friendly. Helpful experienced. Everything and more. I will definitely recommend them very very highly.

January 25, 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

We do like a recommendation so thank you for this and we are pleased the whole service was professional and friendly.
Thank for using us.
Best Regards
The Broadview Team

Rated 1 out of 5 stars

Rather cross!When the fitter arrived he had the wrong blinds. It was on 26 Feb

When the fitter arrived he had the wrong blinds! I was rather cross because you had wanted to fit them the previous week so you had them in your showroom by them and they obviously weren’t checked to see they were mine! I was having redecoration done then so wanted the room finished because visitors coming today. Very disappointed I’m afraid

February 6, 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd


Dear Mr Rose

We appreciate your comments and apologise for the issue that has arisen and take full ownership of our clerical error. We do our upmost to fulfill every order as efficiently and effectively as we can. On a rare occasion human error can take place, when that does happen we always act swiftly, on this occasion we have re-ordered the products the next day, and have placed emphasis to turn these around as soon as physically possible while keeping you informed of those steps along the way. In addition we have offered to install the blinds we had already manufactured (fully knowing these have been made in the incorrect shade) but at least this would provide you with cover on the windows in the interim period, but this offer was deferred, and you have opted to wait until the correct blinds are ready, which is totally acceptable.

Thank you for your review, we take all comments we receive in a positive manner to help us improve our already robust systems. We look forward to completing your order as swiftly as we can.

Kind Regards

Mike Lingham
General Manager
Broadview Shading Solutions

Rated 5 out of 5 stars

Good price and great service

We'd just about given up looking for fitted blinds for our bay windows and online providers proved no easier.
We called into Broadview by chance and asked for a rough quote. Surprised at how much cheaper they were, we asked for a written quote which was even cheaper and had the blinds fitted 2 weeks later on the day we agreed. The shop could not have been more helpful and their fitter was polite and tidy. Good old fashioned service, great price, I would highly recommend them.

December 18, 2023
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

We are proud to have served you well and you have rated us with 5 stars. We are as competitive as possible and pride ourselves on doing a great job and being reliable.
Thank you for using Broadview for your bay window blinds and pleased everything exceeded your expectations.
Best Regards
From all at Broadview

Rated 5 out of 5 stars

Very straightforward process from…

Very straightforward process from beginning to end.
The initial home visit was very good, professional and quick.
The lead time for fitting was quite swift.
The installation was performed quickly by a very competent fitter'

February 22, 2024
Broadview Shading Solutions Ltd logo

Reply from Broadview Shading Solutions Ltd

Thank you Andrew your review is important and we hope to see you again one day in the future.
Kind Regards
From all at Broadview Shading Solutions

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