Brockleby's Pies Reviews 985

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the delicious taste, superb quality, and generous, tender fillings with excellent pastry. Many appreciate the wide selection, including gluten-free options, and find the pies to be the best they've tasted. The delivery service is frequently described as prompt, well-packaged, and efficient, making the overall ordering experience very positive. However, some customers expressed dissatisfaction with certain orders, noting issues like bland fillings, a lack of seasoning, or a watery consistency in some pies. There were also occasional concerns about the value for money, with a few people feeling that the amount of filling did not match the price or expectations set by product images.

What people talk about most

Product

Clients share positive opinions on product, with many praising the delicious taste, generous fillings, and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the delicious taste, generous... See more

Delivery service

Customers consistently note positive experiences with delivery service. Reviewers frequently praise the quick... See more

Order

People report ambiguous experiences with order. Many customers praise the easy and quick ordering process,... See more

Value for money

Consumers find value for money to be ambiguous. While some reviewers praise the products as great value,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lovely pie and really buttery pastry. However.. this cost £11 which is almost double premium supermarket equivalents. I love supporting local businesses but this is expensive considering there wasn’t... See more

Rated 5 out of 5 stars

Bought Wild Beaver Pie ( beef steak and ale) at Fillongley show. The lady showing us the options was excellent and very informative about the products. The pie was absolutely delicious. Lightest... See more

Rated 5 out of 5 stars

Never having heard of Brockleby’s Pies I bought a classic beef steak and ale pie and a pork pie at Berkeley Castle Farmers Market(Gloucestershire) and both were absolutely delicious. Top quality. Past... See more

Rated 5 out of 5 stars

We had the chicken Maharaja pie, when we fist put it out we quartered the pie as it looked huge, needless to say as soon as we started cutting into the gorgeous pastry, the worry of not being able to... See more


Company details

  1. Pie Shop
  2. Bakery
  3. Cooking Class

Information provided by various external sources

We are farmers and pie makers from Melton Mowbray, producing a range of handmade artisan pies, including the authentic Melton Mowbray Pork Pie.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

985 reviews

5-star
4-star
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1-star

Replied to 41% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Kiwi pie is tdf

Follow the cooking instructions and viewing the YouTube serving details, we had a lovely gastronomic experience. The minced beef steak & mature cheddar pie needed no further enhancement. I'll buy again

May 27, 2025
Unprompted review
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Reply from Brockleby's Pies

Thank you for your review Anthony and we are delighted to hear this! We look forward to welcoming you back soon. Kind regards Louise

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Rated 2 out of 5 stars

Not what we wanted

We bought a venison and red wine pie for £10, expensive for a pie, and barely feeds 3 people.We were really looking forward to it, but it didn't taste like venison at all. It tasted like low quality beef and we couldn't taste the red wine either. Over all we feel like we've been ripped off for a very mediocre pie that is expensive. not happy.

06/06/25, I was asked to email in following my review but never got anything back, not sure what the point of this was.

May 26, 2025
Unprompted review
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Reply from Brockleby's Pies

Hi Megann we are really sorry to hear of your experience. This is clearly far from the enjoyment you should be experiencing from our Wild Deer pie and we would be grateful if you could pop an email across to us at info@brocklebys.co.uk referencing your review. Kind regards Louise

Rated 1 out of 5 stars

Disappointing pie

Have just had a steak, ale and Stilton pie from Whatton oaks show, £11.50. We had a pie from this company a year prior, we wasn’t impressed then but gave them another chance, and it’s no better. The pie resembles nothing like the display in terms of filling, the ale and Stilton flavour really lacking with very little seasoning and very little meat for the price, won’t be getting fooled a third time.

May 26, 2025
Unprompted review
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Reply from Brockleby's Pies

Hi Lee we are really sorry to hear of your experience. This is clearly far from the enjoyment you should be experiencing and we would be grateful if you could pop an email across to us at info@brocklebys.co.uk referencing your review. Kind regards Louise

Rated 5 out of 5 stars

The pies are always fresh good portion…

The pies are always fresh good portion for money and come really quick

April 28, 2025
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Reply from Brockleby's Pies

We are so glad to hear you are enjoying our pies and look forward to serving you again soon. Thank you for taking the time to post a review. Kind regards Louise

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Rated 5 out of 5 stars

Perfect x delicious pies mmmmm

They looked good enough to eat x they are perfect x they were Devereux and perfectly packed

April 24, 2025
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Reply from Brockleby's Pies

Thank you Viola for taking the time to review our pies and we are so glad you are enjoying them. Come back again soon! Kind regards Louise

Rated 5 out of 5 stars

Great tasting pies

Great tasting pies. Full of quality ingredients. Easy to order. Delivery went well, notified of time slot and more importantly still frozen .

April 24, 2025
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Reply from Brockleby's Pies

Thank you for sharing your positive experience of your pie delivery. We hope to see you again soon. Kind regards Louise

Rated 5 out of 5 stars

Excellent pies

Product easy to order and delivery as informed.
Pie are really nice

April 24, 2025
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Reply from Brockleby's Pies

We are so glad you think so and hope to welcome you back again soon. Thanks for sharing. Kind regards Louise

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Rated 5 out of 5 stars

You will not be disappointed

Great service, as always, and the pies are delicious. The pies arrive in perfect condition, well packed and ready to go straight into the freezer. This is our second order and we are not disappointed, I know we'll be back for more in the future. I have no hesitation in recommending these pies to you.

April 24, 2025
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Reply from Brockleby's Pies

Thank you Mike we are so glad to hear this and look forward to welcoming you back when you are ready for more. Kind regards Louise

Rated 3 out of 5 stars

The pastry was not very nice at all

The pastry was not very nice at all and very hard. It was very difficult to get the pie out of the foil. Generally speaking this wasn't a positive experience.

April 24, 2025
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Reply from Brockleby's Pies

Hi Martina thank you for reaching out and we are sorry to hear of this which clearly is not how you should be enjoying your pies. Please look out for our reply.

Rated 5 out of 5 stars

Fantastic pies

Fantastic pies, great flavour, brilliant names. Packaged well for delivery.

April 24, 2025
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Reply from Brockleby's Pies

Thanks Kathy for sharing your experience of your pie delivery. See you again soon hopefully? Kind regards Louise

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Rated 5 out of 5 stars

Just love Brockeby's pies

Just love Brockeby's pies. Can't get to Farmers' Markets these days, so it's great getting them delivered.

March 27, 2025
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Reply from Brockleby's Pies

We are so glad to hear that our home delivery service is working well for you. Thank you for taking the time to share your experience and we hope to see you again soon. Kind regards Louise

Rated 1 out of 5 stars

Con Artists

Signed up to be considered as a pie taster, at Brockleby's invitation. Received absolutely no information about tasting, just constant emails trying to sell me pies; very underhand!

I contacted Jay as requested, who offered me a load of waffle and free pies, if I would remove my review. I did NOT take Jay up on his offer, as I despise such attempts at bribery and it simply underlined my initial reservations.

March 1, 2025
Unprompted review
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Reply from Brockleby's Pies

Hi Richard we are sorry to hear this. Please email Jay at info@brocklebys.co.uk. Many thanks Louise

Rated 5 out of 5 stars

Loved the way the pies were packed

Loved the way the pies were packed. Pies were delicious and all the family agreed

March 27, 2025
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Reply from Brockleby's Pies

That's super to hear and we look forward to serving you again soon. Kind regards Louise

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