Brokerfish Limited Reviews 128

TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Hans is a great broker -- always reachable and always replies on time, and addresses concerns properly. Would have given a 5 star rating if not for the ff concerns: - called the hotline 12... See more

Company replied

Rated 5 out of 5 stars

Hans provides thorough support and guidance on suitable packages. He is always quick to respond to any queries making the transactions very stress free.

Company replied

Rated 5 out of 5 stars

Hans was exceptionally attentive and patient. I was a hard customer, I had a million questions spanning everything about insurance. He found me a solution for my exact needs, answered every single qu... See more

Company replied

Rated 5 out of 5 stars

I was with my previous Healthcare provider for over 7 years. I was looking for another provider of expat insurance with similar coverage, but at a more competitive cost. Needless to say, I had a lot... See more

Company replied

Company details

  1. Insurance Broker
  2. Business Insurance Company
  3. Disability Insurance Company
  4. Health Insurance Agency
  5. Insurance Agency
  6. Life Insurance Agency

Written by the company

Brokerfish is an independent international insurance advisor helping individuals, families, and companies compare and choose the right global health insurance and international private medical insurance. We support expatriates, internationally mobile families, retirees abroad, remote workers, and organisations with clear advice, insurer comparisons, and ongoing support before and after purchase. We help clients understand plan levels, areas of cover, deductibles, co-pays, underwriting options, exclusions, claims, renewals, and policy management. We also assist companies and groups with international medical insurance solutions for expatriate staff, locally employed staff, dependants, and globally mobile teams.


Contact info

4.8

Excellent

TrustScore 5 out of 5

128 reviews

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Rated 5 out of 5 stars

Thoroughly Recommended

I've been a client of BrokerFish for a number of years. Hans Benn has always sought the best deal for me and is readily available to discuss options for cover. I thoroughly recommend both Hans and BrokerFish.

May 28, 2025
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Reply from Brokerfish Limited

Thank you Ray, Hans Benn & the team are delighted for your feedback and remain at your service!

The Brokerfish Team

Rated 5 out of 5 stars

Switching Health Care providers can be stressful

I was with my previous Healthcare provider for over 7 years. I was looking for another provider of expat insurance with similar coverage, but at a more competitive cost. Needless to say, I had a lot of questions to ensure I was getting the benefits I need.

Hans was extremely helpful, as well as patient. He was quick to get back to me with clear and solid answers. I never felt pressured. To the point where I feel confident in my decision to switch providers.

May 9, 2025
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Reply from Brokerfish Limited

Thank you so much for the kind words! We're really glad to hear everything worked out well. A CPME (Continued Personal Medical Exclusions) transfer is indeed a great way to switch providers smoothly while maintaining important cover. It was a pleasure helping you through the process — and we’re here anytime you need support going forward!

The Brokerfish Team

Rated 5 out of 5 stars

High quality service

High quality service, super happy and very professional.

April 14, 2025
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Reply from Brokerfish Limited

Thank you, Massih! 😊 We're so happy to hear you had a great experience. It’s our pleasure to support you — and we’re always here if you need anything in the future!

The BrokerFish Team

Rated 5 out of 5 stars

Hans built our trust quickly!

Hans built our trust quickly. He was patient in answering all of our questions and due to his deep knowledge in this field, he gave us additional information to consider to assist us to make decisions. We are very happy with the service we received and we feel confident that we will continue to be supported into the future.

April 8, 2025
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Reply from Brokerfish Limited

Thank you so much, Katrice! It was truly a pleasure assisting you. I'm grateful for your kind words and delighted to hear that you felt supported and informed throughout the process. I'm here for you anytime — now and in the future!

— Hans

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Rated 5 out of 5 stars

Brief Email Communication

Quick response, detailed information, good service.

March 15, 2025
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Reply from Brokerfish Limited

Thank you, Lennart! I'm glad you found our communication quick and helpful. Don't hesitate to reach out if you ever need anything!

The BrokerFish Team

Rated 5 out of 5 stars

Hans was a delight to deal with

Hans was a delight to deal with from end to end. I highly recommend if you need a broker and, if your provider customer service is as poor as mine is, you need a broker!

February 20, 2025
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Reply from Brokerfish Limited

Thank you, Monty! 😊 It was a pleasure assisting you, and I truly appreciate your kind words. I’m always here to help - whether it’s navigating policies or dealing with insurers. Don’t hesitate to reach out anytime! Wishing you all the best!

The Brokerfish Team

Rated 5 out of 5 stars

Very professional and fast

Very professional and fast

December 25, 2024
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Reply from Brokerfish Limited

Thank you Per, your comments are much valued and we remain at your service through the life of your policy!

The BrokerFish Team

Rated 5 out of 5 stars

Hans explaing the options clearly and…

Hans explaing the options clearly and being available to answer questions. He arranged a policy suited to our needs plus your company appears to be more competitive than others

November 23, 2024
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Reply from Brokerfish Limited

Thank you, Edie, for your kind feedback! I’m glad I could help clarify your options and find a policy tailored to your needs. It’s great to hear you found our services competitive.

I’d also like to highlight the Brokerfish Affinity Network—a fantastic way for members of participating organizations to save on health insurance. You can learn more about it here: brokerfish.com/network.

Feel free to reach out anytime if you have more questions or need assistance.

Kind regards,
The BrokerFish Team

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Rated 5 out of 5 stars

Hans is “always there”

Hans is “always there”. Nothing is too much trouble. What more could I ask?

November 8, 2024
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Reply from Brokerfish Limited

Thank you so much for your kind words! At Brokerfish, we prioritize supporting our clients, especially when urgent treatments or hospital admissions are involved. We believe that when health matters are at stake, being readily available and attentive is essential. We're glad to hear that you feel well-supported, and please don’t hesitate to reach out whenever you need assistance.

Rated 5 out of 5 stars

Not everyone is the same

I had many questions as our situation and needs are not standard ones. Hans was very good in handling each query so I can now feel confident we have made the best choice.

October 22, 2024
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Reply from Brokerfish Limited

Hi Cherry,

Thank you so much for your kind words! We're glad we could address your unique needs and help you feel confident in your choice. We're always here if you have any more questions!

Best,
Hans and the BrokerFish Team

Rated 5 out of 5 stars

professional knowledge

professional knowledge, always prompt reply on the requests

July 11, 2024
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Reply from Brokerfish Limited

Thank you, Esben! We're glad to hear you appreciate our professional knowledge and prompt responses.

The BrokerFish Team

Rated 5 out of 5 stars

Quick and efficient feedback to our…

Quick and efficient feedback to our questions. An easy ordering process and great value for money in todays health insurance market.

May 29, 2024
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Reply from Brokerfish Limited

Thank you for your positive review! We're delighted to hear that you found our feedback quick and efficient, and that you appreciated our easy ordering process and value for money. We strive to provide the best service possible and your feedback is greatly appreciated.

The BrokerFish Team

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Rated 5 out of 5 stars

Impeccable service

Easy to communicate with and always prompt

May 6, 2024
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Reply from Brokerfish Limited

We appreciate your continued trust and remain at your service!

The BrokerFish Team

Rated 5 out of 5 stars

Offered a wide range of options

We were offered a wide range of options by someone who obviously really listened and understood our requirements.

There was 100% transparency throughout the process, which removed the feeling that you may be missing something.

Whenever we had any questions they were very fast in replying with clear and concise answers, without any of the standard insurance jargon!

January 29, 2024
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Reply from Brokerfish Limited

Hi Nina Jessen,

Thank you for your fantastic review! We're thrilled to hear that you appreciated the wide range of options provided. It's wonderful to know that our team listened and understood your requirements, ensuring a transparent process. We're always here to address your questions promptly and without the usual insurance jargon. Your trust means a lot to us!

If you ever need assistance in the future, feel free to reach out.

Warm regards,

The BrokerFish Team

Rated 5 out of 5 stars

Great experience

Great experience with BrokerFish! User-friendly platform, excellent customer service, and competitive prices. Highly recommend for hassle-free international health insurance.

January 20, 2024
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Reply from Brokerfish Limited

Hi Matteo,

Thank you so much for your kind words! We appreciate your recommendation and look forward to continuing to serve you for hassle-free international health insurance. If you have any questions or need further assistance, feel free to reach out.

Best regards,

The Brokerfish Team

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Rated 5 out of 5 stars

Brokerfish recommended

Hans has always responded quickly and tried to find the best solution for my insurances.

October 13, 2023
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Reply from Brokerfish Limited

Hi Leif Nilsson,

Thank you so much for sharing your experience with Brokerfish! We're delighted to hear that we have been responsive and dedicated to finding the best insurance solutions for you. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help and ensure you have the best insurance coverage possible.

Best regards,

The BrokerFish Team

Rated 5 out of 5 stars

Fast and reliable

Great experience working with BrokerFish - very responsive and reliable service. Highly recommended.

June 30, 2023
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Reply from Brokerfish Limited

Dear Webstreet, thank you for taking the time to share your experience with BrokerFish. We're delighted to hear that you had a great experience working with us! Our team takes pride in providing responsive and reliable service to our clients, and we're thrilled that we were able to meet your expectations. Your recommendation means a lot to us.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.

The BrokerFish Team

Rated 5 out of 5 stars

very helpful

July 20, 2023
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Reply from Brokerfish Limited

Thank you, Kaveh! We're glad we could assist you and remain at your service!

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