Brompton Bicycle Reviews 

6,084
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,466 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and clever engineering of the products, noting that the bikes ride smoothly and handle wonderfully on all terrains. People also consistently appreciate the prompt delivery service and seamless online ordering process that make shopping exceptionally straightforward, fast, and convenient. Some reviewers were not happy with occasional order complications, such as missing components or items arriving with minor surface damage and defects. Consumers additionally mentioned occasional difficulties with delivery coordination, unexpected tracking issues, or specific accessories that failed to stay securely attached during early rides.

What people talk about most

Product

Users describe positive interactions with product, highlighting the exceptional engineering, top-tier... See more

Delivery service

Clients share positive opinions on delivery_service, noting that shipping is prompt and products usually... See more

Quality

Reviewers highlight positive aspects of quality, expressing deep appreciation for the exceptional engineering... See more

Service

Consumers find service to be exceptionally positive, praising top-shelf expertise and speedy delivery.... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a mix of efficient transactions... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Returning customer. Bought a second A Line bike because my partner had shifted from being sceptical of mine to wanting one for herself. Ordered Monday, delivered Tuesday. Suddenly we’re cycling everyw... See more

Rated 5 out of 5 stars

I’ve wanted a Brompton bike for neigh on twenty years, at last I purchased one - worth the wait? Oh yes, most definitely!! A class piece of engineering, compact fold, fantastic gearing (c-line... See more

Rated 5 out of 5 stars

Everything went as smooth as planned, communication was responsive and helpful. Value for money I thought as they kindly carried out some extras at no extra charge. Would definitely recommend, plus t... See more

Rated 5 out of 5 stars

Absolutely love the bike (C Line, 2026 Model, 12 Speeds) and now I love the Metro Bag I bought for it. Makes so much difference not having a rucksack on your back in the current hot weather and you do... See more



Company details

  1. Bicycle Store

Written by the company

For the last 40 years we have changed the way that people get around cities on our folding bike. Each one is handmade in our factory in West London ensuring that they are made to the best quality. The bike is available in a range of colours and options to suit your style and we have a wide range of luggage and accessories to further personalise your bike.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

6K reviews

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4.3

All reviews

(6,084)

1,539 reviews in the last 12 months

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singapore

Rated 3 out of 5 stars

Online store took forever

First off, I am a fan of Brompton bikes and have had several bikes for many years now. Secondly, the Brompton store (for me it's in Funan Mall in Singapore) has always been good. I have always bought from the store directly.

But I recently bought a bike from the online store (and chose the physical store as the collection point). The experience was not as good. I bought the bike online on April 30 and only got the bike on May 12-- that's an eternity when you can just go to the physical store and walk out with a new bike in an afternoon. Are the bikes ordered online being shipped from overseas? It's a tiny island, I don't see why it shouldn't only take a few working days to get the bike delivered? And there doesn't seem to be much coordination between the physical store and the online store--the folks at the physical store should be able to pull up order records and inform the customer of the status of the order and when they will likely receive for pick up, if the customer inquires. But the physical store had no visibility.

I think there's a lot that can be improved in the online store, and I'm more likely to just buy from the physical store next time.

May 12, 2026
Rated 5 out of 5 stars

Personally unboxing the bike at home.

Personally unboxing the bike at your own home is so satisfying. Reminded me of my childhood time unboxing a present. I ordered online via Brompton Junction Singapore website. This is my second bike bought from Brompton Junction and loved it.

August 10, 2025
Rated 5 out of 5 stars

In-Depth Review

In-Depth Review: Brompton Flamingo Pink 12-Speed C Line 2025

Introduction

The Brompton Flamingo Pink 12-Speed C Line (2025) is not just a folding bike—it’s a refined, vibrant, and highly capable urban companion. As someone with extensive hands-on experience riding and living with this bike, I can confidently say Brompton has elevated the C Line range to an impressive new level, especially with the 12-speed setup and striking Flamingo Pink finish.



1. Design & Aesthetics 🌸

The Flamingo Pink paint is a real head-turner—playful yet classy. It carries a dual-tone vibrancy: in daylight, it pops with a slightly coral glow, while under warmer lighting, it exudes a soft, retro charm. Combined with Brompton’s timeless frame silhouette, the color creates a blend of classic British elegance and modern flair.

The finish is excellent—smooth, glossy, and feels durable against weather, scratches, and urban grime. The small details like the new graphics, minimal decals, and flush cable routing show Brompton’s growing design maturity.



2. Folding Mechanism & Portability 🚲🧳

The C Line’s folding mechanism remains one of the best in the world. It’s fast, intuitive, and rock solid. The 2025 refinements have made it smoother, with slightly stronger magnets and better cable management around the hinge points—making it easier to fold without snagging.

When folded, the bike remains compact enough to fit under café tables, in train aisles, or even airplane cabins with a soft case. Portability remains a major win, especially if you combine cycling with MRT, buses, or travel.



3. Ride Quality & Handling 🛣️

The 12-speed drivetrain is a game-changer for the C Line. Previously, Brompton’s gear range was somewhat limiting for riders tackling varied terrain or longer commutes. Now:
• The 12-speed system offers a wide range (from low climbing gears to high-speed cruising) without compromising the compact design.
• Shifting is crisp and well-indexed, with intuitive separation between the 3-speed internal hub and 4-speed derailleur.
• Ideal for both urban stop-start traffic and open stretches like park connectors or moderate hills (e.g. Kent Ridge or Mount Faber).

The steel frame provides comfort over bumps and has a slight “spring” to it—something you’ll appreciate over long rides. Paired with Schwalbe Marathon Racer tires, the ride feels responsive but cushioned.



4. Practicality for Everyday Use 👜🧰
• Front luggage block makes it easy to attach Brompton bags like the Metro or Borough—great for groceries, work gear, or a laptop.
• Mudguards do a fantastic job in wet conditions (especially important in Singapore).
• Lighting options and reflectors are well-positioned for visibility at night.
• It fits easily in a small apartment or HDB flat—takes up minimal space when stored upright.

This makes it a true multi-modal commuting solution for daily use.



5. Maintenance & Build Quality 🔧
• The Brompton drivetrain is robust—the new derailleur has improved spring tension, keeping the chain stable even on rough terrain.
• Parts availability is good in Singapore (stores like Hello Bicycle or MyBikeShop carry essentials).
• The steel frame is very durable, and while slightly heavier than titanium or P Line models, it offers unmatched longevity.
• Occasional lubrication and brake adjustment are usually all that’s needed.



6. Weight & Transport Considerations ⚖️

At around 12.2–13.1 kg, it’s not feather-light, but very manageable. The weight is well-balanced when carrying, especially using the seat as a handle. If you’re doing multiple lifts up MRT stairs or HDB units without elevators, the T Line might be a better choice weight-wise—but the C Line offers the best balance between affordability, durability, and performance.



7. Personal Verdict ⭐

Having ridden multiple bikes and tried previous Bromptons, the Flamingo Pink 12-speed C Line 2025 is hands-down one of the most versatile and enjoyable folding bikes available today.

Whether you’re zipping through Orchard Road, navigating the East Coast PCN, or heading to work in Raffles Place, this bike delivers:

✅ Top-tier functionality
✅ Unique visual flair
✅ Reliable build quality
✅ Ride comfort over short and long distances
✅ Genuine fun in every ride



Final Rating: 9.3/10
• 🔥 Style: 10/10
• 🚴‍♂️ Ride Quality: 9.5/10
• ⚙️ Gearing: 9.5/10
• 🧳 Portability: 9/10
• 🛠️ Maintenance: 9/10
• ⚖️ Weight: 8/10

May 29, 2025
Rated 4 out of 5 stars

Disappointing customer service

Disappointing customer service. Item was delivered faulty, mud guard was squeezed into a box that was way too small for it causing the item to be warped. When request was raised for repair, I am asked to go into a onerous return process - I am expected to repack the item, have it delivered at my own cost, pray it reaches Brompton, wait for a refund and then buy again. A better customer service would be to send someone to swap the part. Is it very difficult?

Update. As of 31/12/24 the good folks at Brompton Singapore realised the miss and made good on the issue. The resent me a replacement at no cost. I am thankful for the fix and revised the rating upwards. Appreciate the fix, but perhaps a 2nd person check at the packaging stage on the onset would have avoided the issue.

December 12, 2024
Brompton Bicycle logo

Reply from Brompton Bicycle

Hi Gijsson Chow,

Thank you for your review although I’m sorry to read that you received a damaged mudguard. This is not the experience we want you to have when shopping on our website.

When an item arrives damaged, our procedure is to collect the damaged part and provide a replacement. I am sorry that this process was not followed in this instance, and I sincerely apologise for any inconvenience caused.

I would like to assure you that we have reviewed this procedure and provided training where necessary to drive improvements and ensure this does not reoccur.

I am aware that a member of our Customer Service team has reached out to you already in order to offer assistance and provide a new mudguard.

Kind regards,

Lorena
Brompton Bicycle

Rated 3 out of 5 stars

I have multiple purchased from BJS…

I have multiple purchased from BJS since purchasing of T Line in July 2023. It is being quite honour to be a T Line owner. Unfortunately, it was a sad occurrence that Brompton UK staff has being accusing me of selling off T Line catch nipple on carousell app. It doesn’t feel good being wrongly accused by Brompton UK staff. The 2 pcs of catch nipples that was sent by CEO Will is still with me. I sold off 1 that is purchased from a staff who claims that he work in UK factory that he smuggles out to sell to me … I can anytime bring the 2 pcs to BJ Singapore to prove my innocence .. CM Tay, Singapore

October 7, 2024
Rated 5 out of 5 stars

The service provided by Jasper Lim…

The service provided by Jasper Lim (Singapore) was excellent. He assured me that my T line handlebar has been tightened to the required torque level. Furthermore, he provided expert advice and help to fix the rear wheel air leakage problem. Please extend my heartfelt thanks to him.

July 25, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent and Brilliant Service by Richard

We were here all the way from Singapore and dropped by to Brompton Junction London and had my pedal changed by Richard. He not only changed the pedal with good skill and he even had our two bikes services with his upmost skill. We are very pleased with his professional services. Strongly recommended to visit him. Cheers

May 27, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service at Brompton Junction: Kudos to Francesca & Mirko for Elevating the Experience!

A few weeks ago, I embarked on a journey to purchase a Brompton bike and was drawn to Brompton Junction in Covent Garden, London. As a Gold Brompton Dealer, this flagship store promises the best in-store experience, and it is certainly delivered.

Situated in the vibrant heart of London, Brompton Junction stands as a testament to Brompton's commitment to quality and exceptional customer service. Their global footprint, from Paris to Singapore, speaks volumes about their dedication.

On the day of my purchase, I was assisted primarily by Mirko, whose expertise and patience were instrumental in guiding my decision. However, I was also fortunate to receive invaluable assistance from the store's manager, Francesca. Both provided insights and support that made my buying experience smooth and enjoyable, reminiscent of the serene and customer-focused environment one would find in an Apple store.

Since taking home my 2023 Brompton A Line on 25 July 2023, I've returned to Brompton Junction multiple times. Not due to any issues with the bike but to explore non-essential yet highly beneficial upgrades. On one such visit, I had the Brompton rear rack kit and two pairs of Brompton eazy wheel rollers installed. Each visit has been marked by the same high level of service. Francesca, Mirko, and the entire team, including the skilled technicians in the basement, have consistently gone above and beyond.

Riding my Brompton around London has been an absolute joy. Its compact design and versatility have made it my go-to choice, not just for city rides but also for train trips to other cities like Oxford and Cambridge. The experience of effortlessly folding it up and hopping on a train, then unfolding and exploring a new city, has added a layer of fun to my travels.

The incredible customer service from this wonderful store, situated in my favorite part of London, has further solidified my love for my Brompton. I'm confident that if I ever run into any issues with the bike, the dedicated staff at Brompton Junction will address it promptly. This confidence, combined with the glowing long-term reviews from other Brompton owners, has made me cherish my Brompton even more.

In conclusion, Brompton Junction is more than just a store; it's a haven for Brompton enthusiasts. Their team's dedication to ensuring customers are satisfied during and after the purchase sets them apart in the retail world. I wholeheartedly recommend them to any prospective Brompton buyer.

July 25, 2023
Unprompted review
Rated 2 out of 5 stars

Great products & support, not so great website

First of all their products are really, really good! Quality wise excellent. Same with their support I'd give them 5 Stars for both!!!

However their website & ordering experience is not so good. Quite hard to find compatible parts for models. Also parts missing from their list of parts, for instance mudguard stays. They advertise mudguards BUT you need stays for them to work, but they're not on the site. You have to get them for dealers, even although they are genuine Brompton parts!

They also state 3 - 5 working days on orders completed. After an order not arriving, I got in touch on the 5th day only to be told to contact them the next day. Fair enough I thought, the fifth day isn't quite finished. Nothing had changed order wise the next day, it was still sitting at "processing" & when I contacted their on line support, they were EXCELLENT. But then you get an email telling you it "might" take another 3 days to sort out. So I cancelled the order & ordered the items via one of their approved cycle dealers instead.

Sadly even my first initial bike had issues with their website. My original bike order showed on screen I had ordered two bikes! I totally panicked, I hadn't it was a glitch on their actual webpage. I hadn't placed a double order! Similar strange glitch on the last of three orders I've placed with them. It actually shows "My Orders Brompton Singapore",on the tab header when I'm on their website. I think they genuinely need a website rebuild, it's very slow to load for one. And a proper Quality Management review of their ordering system & timescales of orders.

As I say their products are fantastic! But I'd personally rather get parts/accessories from their approved dealers from now on.

June 28, 2023
Unprompted review
Brompton Bicycle logo

Reply from Brompton Bicycle

Hello Craig,

Thank you for your review.

I would like to apologise for the order issues you have experienced. This is not at all the experience we would expect our customers to have when purchasing from Brompton.com and please be assured that your comments will be reviewed internally in order to drive improvement.

We aim to provide customers with a wide range of parts and accessories and continuously add availability to our online stock. For parts which we do not sell online, these can be found through our retailer network. You can view a full list of our retailers on the link below:

https://www.brompton.com/find-a-store

I hope you continue to enjoy your Brompton and if you ever require additional assistance, please do not hesitate to reach out to us through our contact us page, we are always happy to help!

https://www.brompton.com/about-us/contact-us

Kind regards,

Marcella
Brompton Bicycle

Rated 5 out of 5 stars

Brompton HQ in UK phone me in Singapore

Brompton HQ in UK called me in Singapore at the appointment timing and response my queries right at the point about delivery of spare parts to Brompton Junction Singapore.
(I believe current shipment logistics difficulties could have cause the delay?)
Homework preparing done before calling me and That is beyond my expectation ! !

November 10, 2022
Unprompted review
Rated 5 out of 5 stars

Trusty, efficient and friendly support!

Always happy to see how the customer service/support team doing efficient job, especially when we are talking about worldwide/multi international business, kudos to the team from Brompton, my true experience is from UK and Singapore so far!

November 1, 2022
Unprompted review
Rated 5 out of 5 stars

"Front bearing nut issue"

I live in Singapore and bought 2 P-Line bikes about 3 weeks ago 31/07/22. A friend told me there is a recall of P-Line bikes due to a "front bearing nut issue".
Are my bikes affected ? - My Query

Very happy to receive same day reply my bikes are not affected

Neo

August 22, 2022
Unprompted review
Rated 5 out of 5 stars

I am loving my new Midnight Black…

I am loving my new Midnight Black P-line (M4L). It is my first Brompton. Smooth ride, light weight and looks cool. I only wish Brompton Junction Singapore has an online store to make ordering accessories or bike parts more accessible to customers.

June 24, 2022
Unprompted review
Rated 5 out of 5 stars

Warranty Coverage

I almost bought the C-Line Explorer at Brompton Junction last week. However due to warranty miscommunication that I could not export to my home country when I go home at the end of the year.

I wrote to Brompton for clarification. It took a couple of days for a favourable reply. It was quick and precise in the email.. thank you very much.

I will definitely purchase a unit this Saturday .. yes my birthday treat 🤗

Regards
Jason (Singapore)

May 25, 2022
Unprompted review
Rated 5 out of 5 stars

Cycling in my 60s

After 20+ years, I took up cycling again during the pandemic and was quickly reminded of why I love it. I turned 60 last January and thought I deserved a gift I really wanted - so I got a Brompton C Line Explore. Fell in love immediately! I live in Singapore and enjoy going out any time of day, taking it easily on the bus or MRT when my legs give up. I can feel the tight engineering with every mile as I ride with the confidence of knowing that this is a well built machine. Definitely worth every penny!

April 28, 2022
Unprompted review
Rated 5 out of 5 stars

Brompton customer service always the…

Brompton customer service always the best, especially the team at UK, even though am so far away from them but u can always get swiftly response and solution, and in Singapore, BJ Funan SG has the greatest technical & friendly staffs.
Bravo Brompton !

February 23, 2022
Unprompted review
Brompton Bicycle logo

Reply from Brompton Bicycle

Hello,

Thank you for taking the time to leave us a review.

Our Customer Service Team work hard to provide excellent service and support to all our customers, no matter where they are located. Your kind words are really appreciated, and I will be sure to share them with the Customer Service Team as well as the Junction staff in Singapore.

If you ever are in need of some servicing tips, do feel free to check out our support page on the following link:

https://sg.brompton.com/support/home

Kind regards,

Marcella
Brompton Bicycle

Rated 5 out of 5 stars

Leo the professional service advisor

Leo is a very good and capable service advisor from Brompton.He is a good listener too.Very helpful and patient staff good response too while video talking to him.Very knowledgeable and gave clear and precise direction and instruction for customer.I was enquiry on : T Line Urban Mid Bar: 4 speed with riser bar.I know it was out of stock.In Singapore the ballot result is an disappointment.I was too left out in the game.Leo explaination to me was way better than the Singapore side of Brompton Junction.And if availability of T line he would not hesitate to make it known to me so that I have a chance to own one.Really appreciate this type of good and professional attitude from a customer advisor/associate.Make customer feel that buying this unit is not a problem only the time is factor which is the long wait of availability of the T line.Very assured piece of information from a desperate customer point of view.Good work.Have a good day ahead.Ciao

February 11, 2022
Unprompted review
Brompton Bicycle logo

Reply from Brompton Bicycle

Hello Lim,

Thank you for taking the time to share your experience with us. We pride ourselves on providing excellent service to match the quality of our bicycles and really appreciate your kind words.

I will be sure to pass on your positive feedback to Leo.

It is possible to sign up your interest to be notified when T Line is available in your area through the following link:

https://sg.brompton.com/bikes/t-line-sign-up

If you ever require any further assistance, please do reach out to us via email by filling in the following form:

https://sg.brompton.com/about-us/contact-us

Kind regards,

Marcella
Brompton Bicycle

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