Brooklanddesigns 

Just to add to my review on Google. Really delighted with excellent service, from Arthur who couldn’t be more professional or helpful and also Pablo who did such a superb job on installation. Particularly grateful for great after sales service, where a minor problem was sorted without any fuss and very promptly. I’d definitely recommend the company!

Very unprofessional.
I have contacted them to buy a bed the person on the chat is very very rude and unprofessional.
Never bought from them

Bought beds without thinking of the reviews this company has and the beds were delivered damaged.

The two delivery men carried a bed each from the van to our flat resting it occasionally on the ground and tearing the material on the sides.

Once we took the packing off and noticed the tears in the fabric we also noticed the wooden frame on one of the beds was cracked in several places.

We took photos straight away and sent them to the company. At first they said it was our fault as the delivery men claim the beds were perfect when they delivered it therefore we damaged it ourselves. They also claim the delivery men took photos too but they didn’t and the company cannot forward these said images to me.

They have ignored my messages and calls ever since.

I should have looked at the reviews first and I only hope other people do too.

SCAMMMMMM
DO NOT BUY FROM THIS WEBSITE
Poor customer service
No contact numbers or email
Original phone number took me through to dreams! Ordered a bed a month ago heard nothing back apart from one email confirmation!
Website was updated 7 days ago spoke to someone who has now taken over the website and has no idea where the money is or the bed! Was told he will look into it but heard nothing back! Won’t answer calls
Now got no bed, no refund and £340 down!! BANK CONFIRMED ITS FRAUD!!!!!!!!!!

I was a little nervous to order from this company after reading some of the previous reviews, but we needn't have worried. We ordered a large headboard for our superking bed and it arrived within a week, which was in line with what was communicated to us. Arrived in perfect condition and item is as described. Thank you!

Whatever you do do not buy from this company!!!
Shoddy workmanship and no reply to emails letting them know of the issues. They couldn't be bothered to reply to me.

Headboard marked with biro and nails protruding dangerously through material.

Scam company AVOID AVOID AVOID. They use stock photos and deliver a poor quality bed. They refused to collect the faulty bed even though it’s the law and in their own T&C’s. Had to claim from my credit card company as they refused a refund. Please avoid at all costs!

Scam company brookland designs +
SCAM SLEEP NIGHT BEDS UK
SCAM SISTER COMPANIES
YORKSHIRE!!!!!@
Do not order
Scammers
Do not buy anything from these

DO NOT I REPEAT DO NOT ORDER FROM THIS COMOANY SENT ME THE CONPLETELY THE WEONG BED THEY DO NOT AVE A CUSTOMER SERVICE NUMBER ONLY EMAIL REFUSED TO CLEAN UP AFTER INSTALLING. POOR CUSTOMER SERVICE RUDE DELIVER MEN IM SO DISAPPOINTED. STULL WAITING FOR MY REFUND

I contacted the courier to confirm a time for my delivery today and he said that Brookland Designs has closed the business for week or so? He was unable to give any information other than this as he is an independent courier. I cannot make contact with any via email or phone directly at Brookland Design but have requested a refund as delivery of goods not made. On their google review page, 2 of the 5* reviews have been posted by 2 people with the same name as directors of the company :-/ Very concerning...

They copy images from other websites and sell counterfeit products. If you order any bed please note it will NOT BE THE SAME as the image they advertise. They will send you a low quality counterfeit item instead.
They have also recently started trading under the name " Ottomans and more.co.uk " and the images they are using are originally from Bed Creed with their logo removed and photos doctored ( bedcreed.co.uk ). Original beds would just be found on Bed Creed as the ones they are advertising will NOT be the ones you receive.
Their hosting services have already been notified of the copyright infringement and further action will be taken soon if the images are not removed.

It was great in buying this bed wirh Brookland. I appreciate the staffs for helping me make the right choice for this product.
No regrets, it is a very good bed, perfect for my family.

Very nice bed loving it! It really looks beautiful in our room. Thanks!

Beautiful ottoman storage bed. The colour and fabric are just perfect. Excellent quality!

The quality is top notch! Very fast and quick COVID secure delivery. Very happy with this purchase.

Great, sturdy comfortable bed with plenty of storage space. Bought whilst the price was reasonable.

It has a very strong solid frame, lots of storage & looks fabulous in my son’s bedroom. He is over the moon with it!!

Absolutely love this bed looks even better when in room then on picture. Bargain.