Brooks Running Reviews 630

Brooks running shoes are my go-to running shoes.
There’s a fantastic range to suit all needs, all gaits, with or without support in a myriad range of colours.

But, for me, what sets Brooks Running apart from its competitors is the customer service.

You can purchase a pair of Brooks runners online and wear them as normal and if you find that, for whatever reason, they don’t suit you they can be returned for exchange or refund within 90 days.

This can be done online.
If you choose to call Brooks Running or correspond via email then you’ll find that the customer service staff to be helpful, supportive, understanding and efficient.
If they say they will do something then they are good to their word.
You can trust them to do as they say.

So, with a fabulous product and the best customer experience I 100% recommend you buy Brooks Running shoes.

Very nice and, lovely running gear. And good services.

Very helpful customer service and a swift response to my e-mail. 100% recommendation!

Their customer service is top notch, I used their feedback form to mention an issue i was having with my pair of shoes and I was contacted immediately, after explaining to them, my shoes were replaced within 24 hours. This is in addition to my Glycerin Max being the comfiest pair of shoes I have ever worn.

I got great help when I emailed brooks there runners are so comfy and I’d 100% recommend

Brooks is the number one shoe brand for me! I prefer their max models, especially the Glycerin Max 2 and Hyperion Max 3, which are both amazing. I use the regular Glycerin for everyday wear, and because I have bad feet, they really help keep them feeling good.

I also love the Hyperion Elite for intervals and races. They’re perfect: light, fast, and responsive.

I recently bought the new Chariot yesterday. They look so nice and comfortable, and I can’t wait to try them out!

The shoes arrived promptly, and were great, just not for me in terms of my own running needs. Brooks came into their own at the point of needing to return. There was an issue with my chosen method, and I despite having proof of postage the delivery company and drop off point werent helpful. Fatma at Brooks went above and beyond and resolved the issue for me, despite it not being their issue to solve really.

Amazing quality shoes with great support - im not having pains after running anymore

Had an issue with my trainers developing a ridge in the cushioning on one of the heels. No problem at all to receive a replacement pair; excellent service by Fatma on behalf of Brooks.

After careful research and consideration, and getting fed up waiting for New Balance to release the NB 1080 v15, I opted for the Brooks Glycerin Max.

I’d love to tell you the shoe was great, but I’ve never received it. A week after ordering, and having reached out to Brooks, I have yet to receive the shoe, get any form of update re when it will be despatched or simply some form of information form their customer service team.

When spending £180 on a trainer I think it’s fair to expect shipping within the timescales and a reply from their customer service team.

Back to New Balance for me.

Absolutely amazing customer service, couldn't do enough to help us. Even sent out replacement trainers for my husband. Really is much appreciated all your help especially the lovely fatma who dealt with it all. This is why it is great to purchase from such a great company y and brand

great products ! with really super customer care when you come across questions. They really help you to find solutions in a friendly manner. I have complex feet and now I am delighted to have found sport shoes which enable me to run again

Olivia from customer care was great. Dealt with an issue I had superbly.

Much appreciated

I have received g24 trainers and they are excellent delivery was prompt thank you

I had an issue with some shoes but Brooks swapped them straight away - great service.

Well where do I start. I have sent photos and sent them to a lady called Stacey.? and by email none was returned. so they got my complaint.
Now I have put a complaint in and I got a reply from Sarah ? and was told it wasn't a scam. I explained by email and then got told to use again I have been given the run around as all the photos by email were returned as failed. so I can say I am beyond pissed my email was

I had an issue with my Brooks runners and contacted them. Fatma was brilliant and so helpful. Fantastic service

Bought shoose and lases where too short, contacted support and they sent me longer ones. It was fast!

I purchased the Women's
Glycerin StealthFit 21 and they were very comfortable at first, but then after a few months of wear, they started squeaking with every step. Very annoying. Can't stand wearing them when they make that noise. Very disappointing. I've been wearing Brooks for years but am afraid to purchase them again, sorry to say.