I just got off a call with Hilda, my incredible new Customer Success Manager... I am blown away at the level of support, professionalism, and ease the whole team at Bruntwork have provided so far (s... See more
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Review summary
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I started an online newspaper cincyx.com as part of our larger Content Credits startup. We hired two part-time staff members from BruntWork. Both have been excellent! Nina and Qadder have started wo... See more
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Outstanding Support from John Laurenz Malalad John has been a pleasure to work with and a great support to our team. He is professional, responsive, and always willing to help whenever needed. T... See more
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We partnered with BruntWork to streamline our hiring. We were impressed by how quickly their team understood what we needed. Jerald, our CSM, has been a key part of that experience. He is responsive,... See more
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Company details
Written by the company
BruntWork makes it easy for companies to outsource their most important roles to a distributed workforce who can perform these tasks virtually, in any language, anywhere in the world.
Contact info
#23-01 Parkview Square, 188778, Singapore, Singapore
- +1 8773193837
- sales@bruntwork.co
- bruntwork.co
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Automation Support & Reliable Partnership
We’ve had a great experience working with BruntWork.
Our assigned automation specialist, Patrick, has been a strong contributor to our internal systems — particularly within Monday.com and Zapier. He’s helped us improve workflow structure, eliminate inefficiencies, and think more strategically about how our systems connect together.
What I appreciate most is that he takes time to understand how our business actually operates before building anything. The solutions have been clean, practical, and aligned with our long-term vision.
BruntWork has been responsive, professional, and supportive throughout the process. It’s been a solid partnership, and we’re grateful for the team supporting us behind the scenes.
— Taryl Massie
TSM Solutions
February 17, 2026
Unprompted review
Reply from BruntWork
Taryl, we’re really glad to hear how much value Patrick has brought to your Monday.com and Zapier systems, especially with the way he takes time to understand your operations before building anything. Thoughtful, long-term solutions are exactly what we aim for, so it means a lot to know his work has helped tighten your workflows and eliminate inefficiencies. We appreciate the trust you and the TSM Solutions team have placed in us and look forward to supporting your growth even further.
The BruntWork Team
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Great candidates!
We have been provided a great group of employees to help our team with our accounting needs. We have had to replace two team members and it was always smooth and fast. BruntWork was very good about finding us quality candidates with a very robust work history. All of the employees have been attentive, pleasant and knowledgeable. We currently sit at 4 BruntWork employees on our team and we are very satisfied!
February 17, 2026
Unprompted review
Reply from BruntWork
We’re really glad to hear that your accounting team has found strong support from our candidates, and that the replacement process felt smooth and fast when you needed it. Matching clients with skilled, reliable talent is something we take seriously, so it’s great to know your four BruntWork team members have been attentive, pleasant, and knowledgeable. We appreciate your trust and look forward to continuing to support your growth.
The BruntWork Team
Fantastic Support
Kristine has always been responsive, detail-oriented, forward-thinking and incredibly helpful! She is great support to have on your team.
February 17, 2026
Unprompted review
Reply from BruntWork
We’re really glad to hear how much you value Kristine’s responsiveness and forward-thinking support. Her attention to detail and willingness to go the extra mile reflect the kind of partnership we strive to build with every client. It’s great to know she’s been such a strong addition to your team.
The BruntWork Team
Highly Professional and Results-Driven
I have worked closely with Danica, and throughout the process she has been highly professional and attentive to my needs. She has made a genuine effort to understand my expectations and effectively bridge the gap between myself and the candidate.
I truly appreciate the way she handled everything with professionalism and care, ensuring the candidate aligned with my requirements. She also provided continuous support along the way, including helping to train and guide the candidate whenever there were gaps.
I’m very pleased with her support and the overall experience working with her.
February 17, 2026
Unprompted review
Reply from BruntWork
It’s wonderful to hear how closely Danica worked with you to understand your expectations and support both you and the candidate throughout the process. Her commitment to clear communication and continuous guidance is exactly the kind of partnership we aim to build at BruntWork. We’re glad the experience felt seamless and truly aligned with what you needed.
The BruntWork Team
Positive Experience
We have worked with a few folks on the team for years now. They have provided a great value and service for our staff. Would recommend for engagements.
February 13, 2026
Unprompted review
Reply from BruntWork
We’re really glad to hear your team has had a positive experience over the years and that our talent has been able to bring value and steady support. Long-term partnerships like yours are exactly what we hope to build, and it means a lot to know our work has made an impact on your staff. We look forward to continuing to support your engagements in a way that feels seamless and reliable.
The BruntWork Team
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I’m incredibly grateful to have her on…
I’m incredibly grateful to have Vivian O. on our team. She is fast, proactive, and extremely detail-oriented. She consistently anticipates needs before they arise and handles tasks with efficiency and precision.
She has been a tremendous support to me, helping streamline operations and making my workload much more manageable. She is also excellent with our customers—professional, kind, and attentive.
What truly sets her apart is that she thinks like an owner. She takes full responsibility for her work, is highly accountable, and genuinely cares about the success of the business. Having her as part of the team has made a significant difference.
February 12, 2026
Unprompted review
Reply from BruntWork
It’s amazing to hear how much of an impact Vivian has made on your operations, especially with her proactive mindset and owner-like approach. We love seeing our talent not only support clients but genuinely elevate the way their teams work, it's a big part of the empowerment we aim for at BruntWork. We’re thrilled she’s been such a strong partner for you and your customers.
The BruntWork Team
Great Experience!
Great Experience!
Eloiza is a true pleasure to work with. She is attentive, asks thoughtful questions, and is always polite. We feel confident that we can continue to rely on her. We also appreciate the check-ins from Bruntwork to ensure we’re maintaining a positive overall experience.
February 12, 2026
Unprompted review
Reply from BruntWork
We’re so glad Eloiza has been such a thoughtful and reliable partner for your team. Her attentiveness and the way she asks meaningful questions are exactly the qualities we look for when matching talent with clients. It’s also great to hear that our regular check-ins have helped maintain a positive experience, and that ongoing support is something we care deeply about. We truly appreciate the partnership and look forward to continuing to grow with you.
The BruntWork Team
The onboarding process is very helpful
The onboarding process is very helpful, and their model is transparent.
February 12, 2026
Unprompted review
Reply from BruntWork
We’re glad to hear the onboarding process felt helpful and that our transparent model stood out to you. Clear expectations and open communication are important to us because they set the foundation for a strong, long-term partnership. Our goal is to make building your remote team straightforward and aligned from day one. We appreciate the trust you’ve placed in BruntWork.
The BruntWork Team
This was a big step for us as we have…
This was a big step for us as we have had the same part time book-keeper for over 20 years. We needed a full time resource for years. Bruntwork quickly identified a highly qualified candidate who is coming up on 3 months with us. He inherited a “bowl of noodles” and has quickly untangled it, getting the books current. We are thrilled with his attention to detail and thoroughness, along with his accountability and communication. I wish had done this years ago!!
L
February 12, 2026
Unprompted review
Reply from BruntWork
Making the shift after 20 years with the same part-time bookkeeper is no small decision, and we’re honoured you trusted us with that step. Hearing that your new full-time resource untangled a “bowl of noodles” and brought the books current in just a few months is exactly the kind of impact we aim for. His attention to detail, accountability, and communication reflect the standard we work hard to uphold. We’re thrilled it’s been such a positive change for you and grateful to be part of your next chapter.
The BruntWork Team
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Monse is wonderful!
Monse is wonderful! She is dependable, helpful and a real part of the team. We rely on her for a lot and she always helps with a great attitude. Grateful to have her!
February 11, 2026
Unprompted review
Reply from BruntWork
We love hearing that Monse has become such a dependable and valued part of your team. The fact that you rely on her for so much and that she shows up with a great attitude every time speaks volumes about her commitment. Supporting clients with professionals who truly integrate into the team is exactly what we strive for. We’re grateful for the partnership and proud to have Monse representing BruntWork alongside you.
The BruntWork Team
Proud and Grateful for Our Team
We have two Bruntwork contractors (Danica and Christian) and they are two of the hardest working individuals I've ever worked with. They are always on time, diligent with tasks and think strategically when they need to. I'm grateful and proud to have both on our Insight Guide client success team.
February 10, 2026
Unprompted review
Reply from BruntWork
It means a lot to hear how proud you are of Danica and Christian and the impact they’re making on your Insight Guide client success team. Their consistency, strategic thinking, and strong work ethic reflect exactly what we aim for when we match clients with talent. We’re grateful for the trust you’ve placed in them and in us, and we’re committed to continuing to support your team’s growth with people who show up and deliver every day.
The BruntWork Team
First time using a Virtual Assistant
We are growing fast and don't always have time or budget to hire internally. I (and the company) have no experience working with a VA before. Bruntwork made it easy to interview and onboard. We are very happy with Cath. She's GREAT!!! We are currently looking into adding a second VA to offload more digital tasks to free more time from my in-person team.
-- The Retirement Solution
February 5, 2026
Unprompted review
Reply from BruntWork
It’s great to hear that your first experience with a virtual assistant has been such a smooth one, and we’re thrilled that Cath has been such a strong fit for your growing team. Helping fast-scaling companies onboard quickly and confidently is something we really focus on, so your feedback means a lot. If you decide to move forward with a second VA, we’ll be right here to make the process just as easy.
The BruntWork Team
Jeshryll is amazing!
Jeshryll is very accommodating. He makes sure that all my requests are being taken care of. I'm grateful for the service.
February 5, 2026
Unprompted review
Reply from BruntWork
It’s great to hear how well things are going with Jeshryll, he really takes pride in making sure each request is handled smoothly. We’re glad his support has made a difference for you, and we appreciate you sharing your experience. If there’s anything more you need as you continue working with BruntWork, we’re always here to help.
The BruntWork Team
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Reply from BruntWork
We’re glad to hear you’ve had a great experience with our team. Professionalism is something we take seriously, so it’s wonderful to know it shows in the work our staff delivers. If there’s anything else we can support you with as you continue working with BruntWork, we’re always here.
The BruntWork Team
Exceptional company, highly recommended.
I have been working with Fachri, an exceptional software developer who has made significant and profound contributions to our project. The collaboration with BruntWork has been nothing short of exceptional - they come highly recommended. A special thanks to Fachri for his continued work, thanks guys!
February 5, 2026
Unprompted review
Reply from BruntWork
We’re really glad to hear how much Fachri’s contributions have meant to your project, he brings a lot of dedication to his work, and it’s great to see that reflected in your experience. Supporting clients with skilled, reliable talent is something we put a lot of care into, so your feedback means a lot to us. If there’s anything more we can do to help your team continue moving forward smoothly, we’re always here.
The BruntWork Team
Precision, Clarity, and a Seamless Move to BruntWork
After evaluating several outsourcing options to support our practice, we chose BruntWork, and the onboarding experience has been excellent.
Our CSM, Yukee, has been phenomenal throughout this process. Transitioning from a previous provider can be difficult, but Yukee’s communication has been incredibly clear, consistent, and professional. Her onboarding presentation was impressively structured and gave our team full confidence in the move.
If you’re looking for a partner that handles the transition process with high-level account management and precision, I highly recommend working with Yukee and the BruntWork team.
February 3, 2026
Unprompted review
Reply from BruntWork
We really appreciate you sharing this, and it’s great to hear how smoothly the transition went with Yukee guiding your team through the move. Her clarity and structure during onboarding reflect something we care deeply about—making every client feel supported from day one. We're glad the shift from your previous provider felt seamless and gave you confidence in the partnership. If there’s ever anything more you need as you settle in, we’re always here to help.
The BruntWork Team
Our admin assistant Quenee has been…
Our admin assistant Quenee has been amazing! - She is a pleasure to work with, hard-working and does everything to a really high standard. She’s great!
February 3, 2026
Unprompted review
Reply from BruntWork
It’s wonderful to hear how much you’re enjoying working with Quenee, her consistency and high standards are a big part of why she shines in her role. We’re glad she’s bringing that mix of hard work and warmth to your team each day. Thanks for trusting BruntWork to support you with talent that genuinely cares about the work.
The BruntWork Team
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For four months I've been lucky enough…
For four months I've been lucky enough to work with Paul ! He's been a marketing and operations assistant joining my team and is very hard working and flexible, adapting to all sorts of different tasks and needs for DMD. Thanks Bruntwork, Jon and especially Paul !:)
February 3, 2026
Unprompted review
Reply from BruntWork
We’re really glad to hear how well things have been going with Paul these past four months: his flexibility and willingness to take on anything you need are exactly the qualities we aim to cultivate in our team. It’s great to know he’s been a solid support for your marketing and operations at DMD, and we’ll be sure to pass your kind words along to Jon and the rest of the team. We’re excited to keep backing your growth with talent that genuinely cares about the work.
The BruntWork Team
Shout out to Grace Payuran
Shout out to Grace Payuran! She is very nice and professional while handling escalated customers and more often than not is able to fully handle any situation that is thrown her way. Very fun and easy to work with!
February 2, 2026
Unprompted review
Reply from BruntWork
We really appreciate you sharing this—Grace will be so happy to know her calm approach with escalated customers and her upbeat energy are making a difference for your team. Supporting clients with reliable, people-first service is something we care about deeply, and it’s great to see that reflected in your experience with her. We’re glad to have her contributing to your success.
The BruntWork Team
Excellent service!
I've been so impressed with BruntWork. Their customer service is excellent and the match they found for my administration and marketing support is perfect. I look forward to continuing to work with BruntWork as my business grows.
January 30, 2026
Unprompted review
Reply from BruntWork
We’re really glad to hear that your administration and marketing match has been such a great fit. Providing the right support team is a big part of our mission, and it’s wonderful to know the experience has helped your business run smoothly. We look forward to backing you as you continue to grow and take on new goals.
The BruntWork Team
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