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See what reviewers are saying

Rated 5 out of 5 stars

The Bruvi support team was terrific...replacing a machine with a broken "Start" button without hesitation...More than pleased with this customer friendly response

Rated 1 out of 5 stars

Avoid the Bruvi coffee machine. The coffee tastes like plastic, the app rarely connects, and it’s not even clear when purchasing that you’re signing up for a recurring pod subscription. Huge regret bu... See more

Rated 5 out of 5 stars

I received a Bruvi brewer as part of a pilot program for testing and I am blown away. Not only for its beauty, but because of the fact it really makes coffee shop quality coffee, espresso, cold brew,... See more

Rated 5 out of 5 stars

Before Bruvi, I was ready to give up on home brewers. I was tired of the weak and watered-down coffee from my kurig and I was convinced that pods could never beat traditionally brewed coffee. But Bruv... See more

Company replied

Company details

  1. Coffee Machine Supplier
  2. Coffee Roasters

Written by the company

Exceptional coffee, made easy. Bruvi is a breakthrough brewing system that completely reimagines the single-serve coffee experience. With patent pending brewing technology, Bruvi offers remarkably tastier coffee –-hotter, stronger, smoother with noticeably less bitterness –- the ability to brew seven different beverages and an innovative, responsible pod disposal option, all with single-cup convenience and a beautifully designed brewer. Bruvi makes filter coffee, true espresso and Americanos, cold brew (the first from a single-serve system) and more —so users can declutter their kitchen countertop and display a single, stylish brewer.


Contact info

4.0

Great

TrustScore 4 out of 5

32 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I loooove my Bruvi

I loooove my Bruvi! It gets my morning going in the right direction. It’s easy to use and makes a fabulous cup of coffee. I find the chimes helpful to alert me when my cup of coffee has finished brewing and is ready to enjoy. The coffee is delicious, the pods are eco-friendly, and it’s an aesthetically pleasing machine. Excellent job, Bruvi Team!!

February 2, 2023
Unprompted review
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Reply from bruvi.com

Thanks Aprille! We appreciate the feedback and glad you're loving your Bruvi!

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Rated 5 out of 5 stars

My daughter got us this coffee maker…

My daughter got us this coffee maker and we love it! It’s so convenient. I only drink Americanos and this makes a great Americano! It doesn’t even need creamer! We

December 25, 2022
Unprompted review
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Reply from bruvi.com

Cheri, we're happy too that your daughter gave you a Bruvi! I like Americanos too, by the way.

Rated 5 out of 5 stars

Fantastic cup of Coffee

Before Bruvi, I was ready to give up on home brewers. I was tired of the weak and watered-down coffee from my kurig and I was convinced that pods could never beat traditionally brewed coffee. But Bruvi has completely changed my tune. Hands-down the strongest and best tasting cup of coffee I’ve ever brewed from home. It comes out hot and quick and doesn't sacrifice taste for convenience. And speaking of convince, the ability to brew a cup from the app while laying in bed is an absolute godsend.

February 1, 2023
Unprompted review
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Reply from bruvi.com

Hi Zack - So glad you're enjoying your. Bruvi - and all the conveniences of the app!

Rated 5 out of 5 stars

Hands down the best coffee I’ve ever…

Hands down the best coffee I’ve ever tried! Bruvi is the best machine for my daily iced coffees and matchas in the morning. I love the versatility the machine offers, and It’s so easy and convenient! I just wake up, schedule the time I want it, and done! Fresh and delicious coffee everytime

February 1, 2023
Unprompted review
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Reply from bruvi.com

Linsey, thanks for taking the time to share your feedback. Glad you're enjoying your Bruvi!

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Rated 5 out of 5 stars

One brewer to rule them all…

I absolutely LOVE my brewer!!! It’s so easy to use and offers a good variety of options. I’m mainly impressed at the fact that it can do both coffee and true espresso. Also, the hot water feature is convenient for me because I’m a vocalist and frequently drink hot water and lemon for my recording sessions. Can’t recommend this product enough!

December 12, 2022
Unprompted review
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Reply from bruvi.com

Thanks Lane, so glad you're enjoying your Bruvi. That hot water feature is soooo convenient, isn't it?

Rated 1 out of 5 stars

Breaks down easily

Its a nice coffee maker and it makes delicious coffee, but its broken down on me twice and their support hotline only works during the week and in PT time, so if it breaks down on you during the weekend or on the east coast, you are screwed as the troubleshooting guides are not online and no one is working.

February 1, 2023
Unprompted review
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Reply from bruvi.com

Hello CJ, Thanks for sharing your feedback. I'm sorry you are having trouble with your brewer. Our live Customer Care hours are Monday-Friday 9am-5pm PST and we can be reached by email, phone or text during those hours. (hello@bruvi.com). Any inquiries outside of those hours are responded to as soon as possible. We do have an online Customer Care Center at https://help.bruvi.com/hc/en-us and add troubleshooting content as new question arise. As our company grows, we look forward to being able to expand our Customer Care live hours and appreciate your patience in the meantime. As coffee lovers, we know how important it is to have your coffee every day and invite you to reach out again if you need any further assistance.

Rated 3 out of 5 stars

The unit itself is very nice but Ive had better coffee

The unit itself is very nice. The pods taste about the same. I dont like that they dont have many choices and you can only use their pods. There are no decaf samples in the variety pack it comes with so you are forced to buy separate pods that are decaf. You can buy 2 reusable expensive pods if you want to use your own coffee grounds. I find the coffee is not really hot when its done brewing. You can see water go into your cup towards the end of brewing instead of coffee. I am really disappointed and am not sure if I will return the unit. If you return it, you have to pay for shipping which is $40.00-80.00 since it is heavy and is packed in 3 different boxes to protect the unit. I feel Keurig has better coffee and comes out hotter, although Keurig always has issues with their coffeemakers. I know this is a small company that started in Nov 2022 but this is my honest opinion. The bruvi coffeemaker is expensive so make sure you want it before you buy it.

January 16, 2023
Unprompted review
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Reply from bruvi.com

Hello Alan, Thanks for sharing your feedback and we're sorry that you are disappointed in some aspects of Bruvi. We offer our B-Pods that work exclusively with Bruvi brewers because of the unique technology of our pods, as well as the quality and higher amount of coffee they contain. The hot water you see during brewing is the water bypass feature of our Auto Optimized Brewing technology that 1) scans each pod to identify the specific coffee and 2) then adjusts multiple brewing parameters (time, temperature, pressure, water bypass, etc.) to ensure the optimal extraction of the best flavors of the coffee while reducing bitterness. If you'd like to adjust the temperature further, you can use the hotter button on the touch screen (and we also suggest pre-heating your mug with the instant hot water button). We are adding more varieties of coffee, espresso and other beverages, as we know our customers appreciate more options. You should also know that we only offer use super premium, verified sustainable and 100% Arabica craft coffee - and we put up to 40% more coffee per pod, so we work to offer a good value, especially compared to buying the same quality of coffee in your local coffee house. We also offer Auto Delivery where you can save 20%. I hope this helps allay some of your concerns and that you remain in the Bruvi family, but our Customer Care team is available to assist with returns. Finally, we offer free shipping with every Bruvi brewer purchase and with our Bruvi Bundle offer you save considerably over true retail value, but we simply can't afford to also pay for return shipping.

Rated 5 out of 5 stars

My first and last brewer!

Love the look of this brewer. Perfect size and goes well with my contemporary kitchen decor. I am not the most tech savy, but the big touch screen made it easier for me to brew my first coffee with no sweat. The coffee tastes amazing, couldn't believe it was a from a single serve machine.

May 24, 2022
Unprompted review
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Rated 5 out of 5 stars

Great machine

This brewer makes great coffee, has a nice size tank that keeps me from refilling too often, has an app that allows me to brew my morning coffee while I'm getting ready for work... I could go on, but I'll run out of space. It's great!

February 14, 2022
Unprompted review
Rated 5 out of 5 stars

I cleared the clutter on my counter

I received a Bruvi brewer as part of a pilot program for testing and I am blown away. Not only for its beauty, but because of the fact it really makes coffee shop quality coffee, espresso, cold brew, etc in one machine. I finally have counter top space because I replaced all the different appliances (electric tea kettle, espresso maker, coffee maker) with Bruvi. Highly recommend.

February 9, 2022
Unprompted review

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