Bsign Inc Reviews 192

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting its excellent design and craftsmanship. Many appreciate the ease of the ordering process and the efficient service, often mentioning the helpful and communicative staff who provide quick responses and support. People are very satisfied with the final products, noting that they often exceed expectations and are well-packaged for delivery. However, some people were dissatisfied with not receiving their orders, while a few others experienced issues with product durability, such as acrylic peeling from wood or signs not adhering properly to walls.

What people talk about most

Product

Consumers find product quality to be highly satisfying. Many reviewers praise the products for being... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the high quality of... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Staff

Reviewers consistently express satisfaction with the staff. Customers praise the team's responsiveness,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the responsiveness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased the wood & acrylic interchangeable door name plates w/braille "Buro" design. Bsign retrieved our previous order and made adjustments for a new logo and titles. Daryna was helpful and qui... See more

Company replied

Rated 5 out of 5 stars

We are a 350-unit condo in SF Bay area. These floor signs are made of good quality, and are well designed. The embossed look, 3-tone color scheme, and the dots for the visually-impaired (even though w... See more

Company replied

Rated 5 out of 5 stars

This team is truly amazing. They took our concept and turned it into a beautiful product for a great price. Every detail was accounted for, and the communication was prompt and productive. BIG thank... See more

Company replied

Rated 5 out of 5 stars

Bsign Store is amazing. We love the wave sign design and the quality is fantastic. The packaging is absolutely solid...the sign was very well protected. Communication with staff was wonderful... See more

Company replied


Company details

  1. #11 of 15 best companies in Sign Shop
  2. #25 of 42 best companies in Prints and Signs Store

About Bsign Inc

Written by the company

At Bsign, we create premium handcrafted interior signage designed to combine durability with thoughtful, functional design. Since 2018, the team has produced more than 300,000 custom signs for over 40,000 customers in 40+ countries. Today, we maintain a 98% customer satisfaction rate supported by consistent quality, careful production, and reliable service.

The company was founded with a clear vision to create signage that not only delivers information but also improves how people experience and navigate spaces. When existing solutions did not fully match internal standards for quality, usability, and design, the decision was made to develop signage that reflects modern architectural needs.

We produce interior signs, room numbers, and navigation solutions used in commercial, residential, and public environments worldwide. These products help organizations maintain clear navigation, consistent branding, and professional interior presentation. The signage is installed in hotels, office buildings, healthcare facilities, residential complexes, retail environments, and government institutions where clarity, durability, and visual consistency are essential.

Over time, operations expanded into international markets, and today the products are trusted by professionals and businesses across many industries. The signage has been delivered to more than 40,000 customers in over 40 countries, serving key markets in North America, Europe, the Middle East, Asia-Pacific, and Australia. The catalog includes 50+ ready-to-use design collections, allowing customers to select proven formats or fully customize signage solutions.

Customization remains an essential part of daily work. Customers can adapt color, size, material, typography, language, and branding elements to match specific requirements. Whether a project involves a single sign or a complete navigation system across multiple locations, the focus remains on delivering consistent and reliable results that support both functionality and visual identity.

One of the strongest advantages of Bsign is fully in-house production. Unlike many suppliers who outsource manufacturing, every sign is produced at the company's own facility by a team of more than 50 skilled professionals, including designers, laser equipment specialists, woodworking experts, and finishing technicians. Production combines modern technology with precise manual craftsmanship, helping maintain strict quality control and consistent standards at every stage.

Premium materials such as stainless steel, natural wood, and acrylic are selected for durability, structural strength, and compatibility with modern interiors. Technologies include high-precision laser cutting, UV printing, metal bending, handcrafted finishing, and detailed manual assembly. Each product undergoes inspection before shipment to ensure it meets internal quality standards. If a product does not meet expectations, it does not leave the workshop.

Accessibility has always been an important part of the design philosophy. Tactile signage solutions are produced using Braille technology, helping organizations create environments that are inclusive and accessible for people with visual impairments. Many customers rely on these solutions to support accessibility requirements in healthcare, hospitality, and public spaces.

Customer experience remains a daily priority. Based on feedback and reviews, clients frequently highlight consistent product quality, secure packaging, responsive communication, and dependable delivery timelines as key advantages. Many customers return after their first order, reflecting long-term trust in product quality and communication standards.

Reliable delivery is equally important. Worldwide shipping is provided with secure packaging and full tracking, helping ensure products arrive safely regardless of the destination. Typical production timelines range from 2 to 7 days for standard orders and 7 to 21 days for larger projects, depending on the level of customization.

The mission is to combine design, functionality, and craftsmanship to create signage solutions that improve navigation, strengthen visual identity, and enhance the usability of modern spaces.

Join thousands of businesses, designers, and property owners worldwide who trust Bsign for professional signage, reliable production, and long-term performance.

Customer feedback plays an important role in how we grow and improve. Reviews help us better understand expectations, maintain high standards, and support future clients in making confident decisions. Whether you are sharing your experience or learning about our work, your feedback truly matters to us.

Why customers trust Bsign

  • Manufacturer of premium interior signage since 2018
  • Over 300,000 handcrafted signs produced in-house
  • More than 40,000 customers worldwide
  • Delivery to 40+ countries
  • 98% customer satisfaction rate
  • Team of 50+ specialists
  • Fully in-house production with strict quality control
  • Premium materials: stainless steel, wood, and acrylic
  • 50+ customizable design collections
  • Braille and accessibility-focused solutions
  • Reliable worldwide shipping and secure packaging

Explore Key Product Categories

Braille Signs and ADA Signage
Office Door Signs and Room Numbers

Contact Information

Website: https://bsign-store.com
Email: info@bsign-store.com
Service Area: Worldwide shipping available

Learn More About Bsign

About Our Company and Production Process

Connect with Bsign

Instagram
Facebook
LinkedIn


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

192 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This company was great

This company was great! The signs we purchased were quality made and look amazing. We got the order quickly and my questions were answered in a timely manner. I would recommend this company to anyone!

August 29, 2022
Rated 5 out of 5 stars

This company delivers when other couldn't

I tried to get this simple sign made at several sign stores in my town. One even kept it for 3 weeks. Contacted bsign and they made me a mock up right away and were less expensive (even with shipping) than every other online store. The sign looks amazing, I couldn't be more pleased. Don't hesitate to use this company!

August 17, 2022
Rated 1 out of 5 stars
Bsign Inc logo

Reply from Bsign Inc

Hi,
Yeah, I understand you perfectly!
We will solve the problem, I have already written to FedEx or please give me an answer and we will make refund for you.

We take a photo of each order, the order has been completed and submitted for dispatch, postage has been paid. We have never cheated a single customer in 5 years.

Thank you for your understanding!

Rated 1 out of 5 stars

Paid for expedited shipping

Paid for expedited shipping, that took longer than it was estimated. Then they shipped me someone else’s order. I get it, accidents happen. They said my order was still on the way so I asked for a refund on the expedited shipping that I had paid for and then a couple days ago I get the order I originally placed and the whole acrylic piece was broken to pieces. I threw the whole thing away. Never again, horrible experience.

August 27, 2022
Bsign Inc logo

Reply from Bsign Inc

Hi.
Yes, we are very sorry that you received the wrong order.
We did not leave you alone and gave you a full refund immediately. You confirmed with your phone that you received it.

Unfortunately we have paid for the shipping and to make a complaint to FedEx about the damaged delivery we need photo confirmation, if you find them we will be happy to refund our money too.

Thanks and take care!

Rated 5 out of 5 stars

Thanks again

Thanks, the work is always of such good quality.
This is our second order.
Received our order promptly.
S.HartAthensTXUPC

August 13, 2022
Rated 5 out of 5 stars

Delivered as Promised.

Like many, I was leery about ordering signs from Ukraine. Ordered signs for my entire medical office.

The signs came in, dutifully bubble wrapped. They were delivered precisely to my specifications.

Really happy with my purchase. They were much less expensive than a comparable purchase in Canada.

Communication is a little delayed with B-Sign, but other than that, I have no complaints.

Expect your product to come to your door 4-5 weeks after you place your order.

August 9, 2022
Unprompted review
Rated 2 out of 5 stars

Buyer beware …

UPDATED 8/6/22 Andrew refunded me . He said he mailed to wrong address.

Placed an order through Etsy on 6/29/22 for 2 small signs. Waited 4 weeks and sent an email asking about delay . Andrew replied that it had been delivered . Very odd as I didn’t receive anything . He sent me USPS delivery notification which clearly showed it delivering to CANADA . Wrong address and wrong country . I understand these things can happen . Asked for a refund or a remake , and after 6 emails and 2 weeks of not getting anywhere , I’m taking this as a lesson and loss. ….and will not order from this company again.

August 4, 2022
Bsign Inc logo

Reply from Bsign Inc

Hi.
Yes, we had some technical problems.
Thank you for your feedback, we are growing and improving our service thanks to them. We now work accurately and quickly!

Take care!

Rated 1 out of 5 stars

Can’t give a good review as I haven’t…

Can’t give a good review as I haven’t received product yet. Been a few weeks since ordering with no tracking.

August 1, 2022
Bsign Inc logo

Reply from Bsign Inc

Hi Chard,
But USPS tracking told that your package was delivered.

Delivered, In/At Mailbox
July 27, 2022 at 1:15 pm
DICKINSON, ND 58***

I wrote you an email, you didn't answer, we can try to find it if we will contact USPS.
Waiting for your answer, thanks.

Rated 5 out of 5 stars

My husband accidentally requested a…

My husband accidentally requested a sign that said "Rest Room" and luckily Andrew caught it right away and, after consulting me, changed it to "RESTROOM" which is what we wanted. I'm so impressed that he took the initiative to write in these impersonal times.

The little sign took quite a while to arrive, but it's perfect. And I think at least part of its passage involved the Ukraine, which deserves all our best wishes and support. They are defining courage in our times.

June 27, 2022
Rated 1 out of 5 stars

the communication has been terrible

the communication has been terrible. I placed an order on 5.20 and still have not received it which on your website stated it would be turned around quickly no response from anyone.

June 4, 2022
Bsign Inc logo

Reply from Bsign Inc

Hi.
Yes, we had some technical problems, I understand how its annoying when you can't get answer about your order.

Thank you for your feedback, we are growing and improving our service thanks to them. We now work more quickly, hope that you like quality our signs.
Take care!

Rated 5 out of 5 stars

Thank you

Update 6/2: Received my order today and my door signs are absolutely BEAUTIFUL! Will definitely patronize this business again!

Update: Owner reached out to me and I failed as a a customer to have patience and understand the current troubles we are facing with parcels. I was informed that they have been in business for 8 long years and would not ever want to hurt a hardworking company’s reputation. I appreciate an honest business owner and attentiveness to communicate with customers. Thank you for doing your best!

Ordered 5/5/22 today is 5/25/22 still no order.

May 25, 2022

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