Had a problem with a television that I bought less than 2 years ago. Made the third party store aware last Friday (TV Beds North West - who have been excellent), and BSSB have contacted me once tellin... See more
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Purchased a TV bed from Bensons for Beds and within a year or to the USB charger failed. I thought I would contact them to see if spares were available. After providing them with the invoice for the... See more
Unfortunately my daughter’s tv bed had problems with the gas strut, 5 years after purchase. Contacted company and waived the fee for a replacement strut. Very quick service and generous to waiver the... See more
My tv bed had stopped working and as it was out of warranty Benson for beds advised me to contact this company for support. My husband phoned and left his details for a call back. The engineer called... See more
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3.6
Average
22 reviews
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Steven in your office is a Legend!
Steven in your office was outstanding, I received a more than poor service from Bensons For Beds, (where I purchased the goods) I looked up the people that actually made my bed (BSSB) I was ill informed on my rights with the warranty from Bensons.
I wanted a second opinion so I contacted BSSB...I received a call back very quickly, I explained about the remote for my TV bed had broken and he ordered a replacement on next day delivery for no fee or charge and informed me that I get a 2 year warranty when bensons told me I only get 6 months. He was amazing and was hassle free Keep up the good work!!!
April 26, 2020
Unprompted review
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AVOID BSSB FURNITURE
If the bed your thinking about getting is made by bssb furniture innovation, DO NOT BUY tv lift mechanism breaks for fun..
January 15, 2019
Unprompted review
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