BSS Commerce Reviews 1,409

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, often going above and beyond to assist with setup, customization, and integration. People frequently highlight the exceptional customer service, noting its speed, friendliness, and thoroughness in resolving issues. Consumers are impressed with the app's seamless functionality and stability, finding it a powerful tool for B2B purchasing and wholesale management. Many appreciate the quick response times from the support team, even outside business hours, and the efficiency with which problems are addressed, often within hours.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, efficiency, and... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the exceptional... See more

Application

Reviewers highlight positive aspects of the app. Customers praise its functionality, noting it's a reliable... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the app intuitive and easy to... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently praise the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have a small embroidery and printing business in New Zealand and use Shopify for our online retail store. B2B BSS have been great for us. We use the Quantity break and Tax display functions at... See more

Rated 5 out of 5 stars

We got this app as we needed a solution for seamless B2B purchasing. This has been the best app we have come across - professional - seamless and works wonders for our business. Not only that the... See more

Rated 5 out of 5 stars

Alena and Ruby went above and beyond when helping us integrate the app on an unsupported theme. Their development team helped edit the theme directly and carried on making updates until it met our bus... See more

Rated 5 out of 5 stars

I started using the app because I needed a way to set up bulk pricing and separate price lists for different customers, which Shopify Basic doesn’t support. Impressed me most was the support team... See more


Company details

  1. e-Commerce Agency
  2. Software Company

Written by the company

BSS Commerce is proud of housing a team of experts in developing and distributing eCommerce solutions. All in BSS's tradition: Best Success Solution - Best Price. Our works have helped thousand of online shops across all eCommerce platforms, namely: Magento, Shopify, Shopware, and more. We're committed to give our customers the best hand-in-hand combo solution-support with the spear-heading technology and application to catch up with the ever-growing that is the market and your business.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Really happy with the App and with…

Really happy with the App and with Anne's patient and kind attention, she helped me install the App as if I were a 5 year old girl. With so much kindness, really happy with the App and Anne is the BEST.

November 21, 2024
Unprompted review
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Rated 5 out of 5 stars

We were planning an Adobe Upgrade to…

We were planning an Adobe Upgrade to 2.4.7-p2 and I was on the hunt for our extensions to upgrade too. I noticed that an extension was no longer listed in Marketplace. I reached out to BssCommerce support asking for an updated extension. I was asked to show proof of purchase, which I was able to with a screenshot. I was asked to create a BssCommerce account, which I completed. Once that was done, support transferred the extension into my account so I could download it at no charge. Support was very quick to respond to my request and I was able to get my dev team what they needed in a timely fashion. Thank you BssCommerce for the easy transfer of the extension into my account and helping me to help my dev team.

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Fast response

I recently contacted their support team and just a few mins they were really responsive! They also solved my issues very quick. Thanks team!

November 12, 2024
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Rated 5 out of 5 stars

Fast and helpful technique support

We bought a Magento extension for our Ecommerce website and found a bug of it. BSS teams support, especially Esther and HuyND helped to fixed the problem very quickly. Highly recommended for the fast and helpful support. Thanks.

November 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great support for Magento 2 extension

I recently purchased an extension from BSS Commerce for my Magento 2 store. While I initially encountered an issue with the extension, their support team, Esther and HuyND, was exceptionally responsive. They quickly provided a solution that resolved the problem completely. Their fast response time and effective troubleshooting demonstrate their commitment to customer service. Would definitely recommend BSS Commerce to other Magento store owners looking for reliable extensions with good support.

November 4, 2024
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Rated 5 out of 5 stars

Fast support responce

The support from BSS Commerce, especially the team of Esther and HuyND, is extremely fast and knowledgeable. I highly recommend it!

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Totally recommended

recently started using the BSS B2B Solution app for my Shopify store, and it has been a game-changer for my business. After updating my store's theme, I needed help getting everything set up again, and the team behind the app was incredibly responsive and helpful. They guided me through the process and ensured everything was working perfectly.

The app itself is fantastic for offering custom deals and pricing to my clients, making it easier to manage my B2B sales. It’s user-friendly and has allowed me to tailor offers to specific customers, which has been a huge benefit. Overall, I highly recommend the BSS B2B Solution app for anyone looking to enhance their B2B operations on Shopify!

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great support

Namyr is very supportive. We have a bunch of inquiries for our store, and all of them were done perfectly.

The app itself is great and easy to use both from the admin and customer side.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service

I initially had a few things that I needed changing with the app to suit my website and Emma and the BSS team were always so accomodating and helpful. Amazing service and a a brilliant solution to the wholesale side of my business.

October 30, 2024
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Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with BSS Commerce for my website, and I couldn't be more impressed with the results. Their tech team is exceptional, delivering a custom pricing solution for my custom-coded app that exceeded my expectations. The level of support I received was outstanding—responses were prompt, and their customer service was always ready to assist with any queries I had.

The app they developed is simply the best! I highly recommend BSS Commerce to anyone looking for top-notch web development and support. Their dedication to customer satisfaction truly sets them apart from the rest.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Very Good Support

Esther and BSS are very patient and provides very good services and products, I had a problem with a module, they had fix it in 24H.

You can trust them for your business !

October 20, 2024
Unprompted review

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